Chapter 8 Annex; Faults - Possible Causes And Remedy - VCS Videojet Series Manual

Annex
Faults – possible causes and remedy
The following table is intended to help you in the event of faults to
identify the cause of these faults and to remedy them.
If you cannot remedy a fault, please contact the VCS Service centre
(Support@vcs.com).
Problem Possible causes
No connection Faulty cable connections.
VideoJet
between
and terminal program.
The computer's serial interface
is not connected.
Interface parameters do not
match.
VideoJet
No connection estab-
lished, no picture
transmission.
Faulty installation.
Wrong IP-address.
Faulty data transmission within
LAN.
The maximum number of
receivers is connected.
VideoJet
Suggested remedy
Check all leads, plugs, contacts and
connections.
Check other serial interfaces.
If necessary, select a different COM
port, make sure that the computer's
interface parameters match with those
VideoJet
of
lowing standard parameters: 19,200
Baud, 8 data bits, no parity, 1 stop bit.
Subsequently turn off power to
VideoJet
couple of seconds.
configuration. Check all configuration parameters.
Check all leads, plugs, contacts and
connections.
Check IP address (Terminal program).
Check data transmission with the com-
mand ping.
Wait until a new connection is possible
and dial again.
8
. Possibly select the fol-
and turn on again after a
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