Remote Maintenance Of The Device; Remote Maintenance Functions - Siemens SIMATIC IPC677E Operating Instructions Manual

5.5

Remote maintenance of the device

5.5.1

Remote maintenance functions

Remote maintenance of the devices is performed using Intel® Active Management
Technology (iAMT), which is integrated in the hardware and firmware of the computer, and
the SIMATIC IPC Remote Manager software.
By using remote access to SIMATIC IPCs, system or program errors can be corrected from
a control room (without on-site presence), for example, and program updates and
firmware/BIOS settings can be performed. Access is possible even if the operating system
no longer starts.
Some examples of iAMT's remote maintenance functions are listed below:
Function
Remote operation
(Keyboard-Video-Mouse-
Redirection)
Remote Power Management
IDE redirection
Remotes Booting
Requirement
The following requirements must be fulfilled in order to use the remote maintenance
functions:
● A device with a processor using iAMT technology
● A configured management engine (ME)
● The computer must be connected to the power grid and the network.
Configuring iAMT
You configure iAMT with Intel® Management Engine BIOS Extension (MEBx) in the
firmware.
You can find information on this in the detailed firmware/BIOS description, see "Important
instructions and manuals for operating the device (Page 11)".
Software for remote maintenance of the device
You can find information about the software for remote maintenance of the device and its
documentation under:
● SIMATIC IPC Remote Manager (Page 68)
SIMATIC IPC677E
Operating Instructions, 04/2019, A5E45117996-AA
Description
With KVM-Redirection, you can operate SIMATIC IPCs remotely,
even if they have no operating system or the operating system is
corrupt.
A KVM remote session is always possible with the KVM server inte-
grated in the firmware. This allows you to restart the IPC and change
firmware/BIOS settings remotely.
SIMATIC IPCs can be turned on and off and restarted from another
PC.
An ISO file on the Help Desk PC can be integrated and used on the
SIMATIC IPC as a DVD drive.
An ISO file contains a memory image of the content of a CD or DVD
structured in the ISO 9660 format.
A SIMATIC IPC can be booted remotely from a bootable ISO file
made available by another PC.
Operating the device
5.5 Remote maintenance of the device
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