Star Micronics LC24-15 User Manual page 107

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If the print is faint, or uneven, check the following:
Check
Is the ribbon properly
in-
stalled?
Is the ribbon worn out?
Possible remedy
Check and reinstall if necessary.
The ribbon has a long life, but eventually
will need
replacing. Fit a new ribbon cartridge if necessary.
If dots are missing in the printing, check the following:
Check
Are dots missing at random
in the printing?
Possible remedy
The ribbon has become slack, causing it to get caught
up. Stop printing, remove the ribbon cartridge, reten-
sion and replace it.
Is a line of dots missing con-
sistently
throughout
the
printing?
The print head is damaged. Stop printing, and contact
your supplier for a new print head.
If your application software cannot print the fonts or characters selected,
check the following:
Check
Is your application software
properly installed?
Are fonts not being selected
properly?
Are characters
other
than
those
expected
being
printed?
Possible remedy
Check the software installation, andre-install
the soft-
ware if necessary.
Check the software installation.
and insert the com-
mands necessary for font changes into the software.
Either you are using the wrong International Character
Set (reset with DIP switches or software commands),
or you have the wrong character
set selected
(for
example if characters other than IBM block graphic
characters
are being printed). Correct this with DIP
switches or the appropriate software sequences.
If the printout is not what is expected:
Check
Is the printer installed cor-
rectly?
Is the printer
not printing
anything that you are expect-
ing?
Possible remedy
Your software may think that it is driving a different
emulation to the one actually set. Check the DIP switch
settings to make sure you have the right emulation.
Use the Hex Dump mode to analyze the output from the
computer to the printer. This will enable you to deter-
mine that the right escape sequences,
etc are being
transmitted.
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