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Restricted Rights Legend Use, duplication, or disclosure is subject to restrictions as set forth in contract subdivision (c)(1)(ii) of the Rights in Technical Data and Computer Software Clause 52.227-FAR14. Material scanned by this product may be protected by governmental laws and other regulations, such as copyright laws.
Environmental Health and Safety Contacts................1-4 2-Welcome ......................... 2-1 What’s in the Box..........................2-1 System Requirements........................2-2 Documentation ...........................2-2 Xerox® Duplex Combo Scanner Features................2-3 3-Assemble the Scanner..................3-1 Connect the Power Cord........................3-2 4-Installation......................4-1 Installing the Scanner Driver ......................4-4 Connect the USB Cable and Turn on the Power............4-6 Install the Visioneer Scan Utility....................4-6...
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Calibration Error........................6-7 Replacing the ADF Pad Assembly....................6-7 Troubleshooting..........................6-9 Error Light Troubleshooting Codes................6-11 Xerox® Duplex Combo Scanner Specifications..............6-13 Xerox® Duplex Combo Scanner Parts List ................6-14 7-Appendix A: Regulatory Information............7-1 Basic Regulations..........................7-1 United States (FCC Regulations)..................7-1 European Union........................7-1 Turkey (RoHS Regulation) ....................7-2...
These include safety agency examination, approval, and compliance with established environmental standards. ® To ensure the continued safe operation of your Xerox equipment, follow these safety guidelines at all times: Do these: •...
Plug the power cable directly into a correctly grounded electrical outlet. If you are not sure whether or not an outlet is correctly grounded, consult an electrician. ® Do not use an adapter to connect any Xerox equipment to an electrical outlet that lacks a ground connection terminal.
® Safety Xerox Duplex Combo Scanner WARNING: This equipment must be connected to a protective earth circuit This equipment is supplied with a plug that has a protective earth pin. This plug will only fit into an earthed electrical outlet. This is a safety feature. If you are unable to insert the plug into the outlet, contact your electrician to replace the outlet.
Safety Environmental Health and Safety Contacts Contact Information ® For more information on Environment, Health, and Safety in relation to this Xerox product and supplies, please contact the following customer help lines: North America & Europe (Phone): 1-800-ASK-XEROX North America & Europe (Fax): 1-585-422-8217...
Feeder (ADF), or single pages on the Flatbed glass. What’s in the Box Before proceeding, check the contents of the box. If items are missing or damaged, contact the dealer where you purchased the scanner. Xerox® Duplex Combo Scanner Quick Install Guide Technical Support Card Installation Disc...
® Welcome Xerox Duplex Combo Scanner Xerox® Duplex Combo Scanner Features Input Tray—Holds the documents in the Automatic Document Feeder for scanning. Paper Guides—Guides adjust to support various document widths. Automatic Document Feeder—Feeds documents through the scanner during scanning. Scanner Lid—Lift lid to place an item on the flatbed glass for scanning.
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® Xerox Duplex Combo Scanner Welcome User Guide...
Assemble the Scanner Remove the scanner from its protective foam and plastic bag. Remove all shipping tape from the top and bottom of the scanner. Lift the scanner lid. Remove any tape and protective foam from around or on the flatbed glass.
® Xerox Duplex Combo Scanner Assemble the Scanner Slide the locking tab on the bottom of the scanner to its unlocked position. The scanner will not scan when locked. Connect the Power Cord Note: Only use the power supply ( made by APD) included with your scanner.
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® Assemble the Scanner Xerox Duplex Combo Scanner Plug the power cord into the power supply and into a wall outlet. User Guide...
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® Xerox Duplex Combo Scanner Assemble the Scanner User Guide...
Installation Insert the installation disc into your computer’s DVD-ROM drive. Double-click the disc icon that appears on the desktop. Double-click the Setup file to start the driver installer. The Select Language window opens. Click the drop-down menu arrow and select the language to use.
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® Xerox Duplex Combo Scanner Installation If online updates are approved, it will first check to see if there are newer versions of the installer. Plug the USB cable into the USB port on the scanner then into a USB port on the computer.
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® Installation Xerox Duplex Combo Scanner 10. Make sure the boxes for Scanner Driver and Visioneer Scan Utility are selected, as well as any other applications you want to install. Note: The software provided with your scanner may differ slightly from the list shown in the window.
The scanner driver installation will start first. Click Continue. On the Xerox License Agreement window, read the license agreement. Click Continue. If you accept the terms, select Agree and continue with the installation. If you choose not to accept the license agreement, close the installation window. The scanner driver will not be installed.
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® Installation Xerox Duplex Combo Scanner Depending on your system configuration, you may be prompted to choose a location for the installation. We recommend that you select the main disc drive and click Install. If you are prompted for a password, input the name and password for a user that has permission to install software on your computer.
® Xerox Duplex Combo Scanner Installation Connect the USB Cable and Turn on the Power If you did not connect the scanner earlier, proceed with the instructions below. Remove any tape from the USB cable. Plug the USB cable into the USB port on the scanner then into a USB port on the computer.
Installation Xerox Duplex Combo Scanner If the software on the disc is up to date then the software will be installed from the DVD. However, if there are newer versions of the software available online, the Web button will be shown and selected by default.
® Xerox Duplex Combo Scanner Installation – TWAIN scanning guide—Instructions for accessing and scanning using the TWAIN interface Click on View software documentation to access the user guides for the software applications provided with the scanner. From either of these user guide windows, click on the User guide menu button to return to the main user guide window, then select the other documentation section to view the user guides.
Loading Documents to Scan Always remove any staples or paper clips from documents before inserting them into the scanner. Staples and paper clips can jam the feed mechanism and scratch the internal components. Also remove any labels, stickers, or Post-It™ notes that may come off during the scanning process and get stuck in the scanner.
® Xerox Duplex Combo Scanner Loading Documents to Scan We recommend you limit the amount or completely avoid scanning documents that are in this list. • Curled, wrinkled or folded documents may cause paper jams or multiple pages being fed through the scanner at one time.
® Loading Documents to Scan Xerox Duplex Combo Scanner • Pinch the ends to align the leading edges slantwise to help prevent multiple pages from being fed through at a single time. Loading Documents Adjust the paper guides for the width of the documents being scanned. If needed, pull out the input tray extension and flip up the paper stop.
® Xerox Duplex Combo Scanner Loading Documents to Scan Open the scanner lid and place the page on the scanner glass, face down. Align the item with the arrow on the reference frame then close the cover. Scanning Interfaces Every scanning application will access the scanner using a different method. Please refer to the application’s user guide for instructions on using the application and accessing the scanner.
Maintenance This section contains information about maintenance, troubleshooting, uninstalling, scanner specifications, and spare parts. Safety Precautions When servicing the scanner you should take the following precautions to ensure your safety and prevent damage to the scanner. Do These • Wear protective gloves when cleaning the scanner with Isopropyl rubbing alcohol. Rubbing alcohol may irritate sensitive skin.
® Xerox Duplex Combo Scanner Maintenance Clearing Paper Jams If your scanner stops scanning due to a paper jam in the Automatic Document Feeder, a warning opens after a few moments. Open the Automatic Document Feeder cover. Do not attempt to remove a jammed page with the scanner closed.
® Maintenance Xerox Duplex Combo Scanner Cleaning the Scanner Regular maintenance of your scanner can help to ensure continual optimal performance. Using a soft, lint-free cloth, wipe down all plastic surfaces on the scanner. Cleaning Inside the Automatic Document Feeder Cleaning the inside of the scanner helps to keep your scanner operating at optimum performance.
® Xerox Duplex Combo Scanner Maintenance Close the ADF cover. Carefully press down on the ADF cover until it locks in place with a “click” Wipe clean the glass strip on the underside of the duplex lamp module. Wipe clean the glass strip in the body of the scanner.
® Maintenance Xerox Duplex Combo Scanner If any residue remains after wiping the glass with a dry cloth, try adding a few drops of Isopropyl alcohol (rubbing alcohol) to the cloth and wipe off the residue. Calibrating Your Scanner If your scanned images have black or colored vertical lines and cleaning does not resolve the problem, this may be a sign that you need to perform a calibration.
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® Xerox Duplex Combo Scanner Maintenance Click on the Enhancements tab. Click on the Calibration button to start the calibration utility. Place the calibration page in the scanner as shown in the following image. The scanner pulls in the calibration page and feeds it slowly through the paper path.
® Maintenance Xerox Duplex Combo Scanner Calibration Error If there is an error during calibration or if the scanner should disconnect during calibration. The error will display on-screen. If you see a message that calibration failed, please run the calibration utility again.
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® Xerox Duplex Combo Scanner Maintenance Squeeze the plastic clamp that holds the pad assembly in place. Rotate the ADF pad until it is able to slide free. Lift the pad up and out of the scanner. Remove the tensions spring that is located under the ADF pad.
® Maintenance Xerox Duplex Combo Scanner Place the new tension sping in the scanner. Place the new ADF pad in the scanner and rotate it back into place. Press down on the ADF pad until you hear a "click" when it locks in place.
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Did you select another image source in the scanning software? If you use multiple imaging devices with your computer, such as a camera, all-in-one printer, or another scanner, ® you may have selected another source for images. Make sure Xerox Duplex Combo Scanner is selected as the scanner.
Make sure the USB cable is plugged into the scanner and computer. Make sure the power cord is plugged into the scanner and into a wall outlet. Contact Xerox Technical Support if you experience a different blinking pattern. Error...
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An internal part in the Turn off the power to your scanner, then turn it back on. If the Other scanner may have problem persists, re-boot your computer. If the problem still Codes malfunctioned persists, contact Xerox Technical Support. 6-12 User Guide...
Apple® Mac OS X® Systems Scanner Drivers TWAIN, ICA Bundled Software Visioneer® Scan Utility * Speeds achieved using a computer with suitable specifications. Xerox® Duplex Combo Scanner Parts List Part Name Part Number ADF Pad 57-0156-000 USB Cable 35-0118-000 Power Supply...
(1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. ® Changes and modifications to this equipment not specifically approved by Xerox may void the user’s authority to operate this equipment.
Xerox Duplex Combo Scanner Appendix A: Regulatory Information A full declaration of conformity, defining the relevant directives and referenced standards, can be obtained from your Xerox Limited representative or by contacting: Environment, Heath and Safety Xerox(NL) Sint Jansweg 15 NL-5928 RC...
® Appendix A: Regulatory Information Xerox Duplex Combo Scanner Copyrighted material, unless permission of the copyright owner has been obtained or the reproduction falls within the “fair use” or library reproduction rights provisions of the copyright law. Further information of these provisions may be obtained from the Copyright Office, Library of Congress, Washington, D.C.
® Xerox Duplex Combo Scanner Appendix A: Regulatory Information Documents, registers or records kept by public officials charged with the duty of making or issuing certified copies thereof, where the reproduction falsely purports to be a certified copy thereof. Copyrighted material or trademarks of any manner or kind without the consent of the copyright or trademark owner.
ENERGY STAR for the USA Energy Program Compliance ® The Xerox Duplex Combo Scanner is ENERGY STAR qualified under the ENERGY STAR Program Requirements for Imaging Equipment. User Guide...
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® Xerox Duplex Combo Scanner Appendix B: Compliance Information The ENERGY STAR and ENERGY STAR MARK are registered United States trademarks. The ENERGY STAR Imaging Equipment Program is a team effort between U.S., European Union and Japanese governments and the office equipment industry to promote energy-efficient copiers, printers, fax, multifunction machine, personal computers, and monitors.