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Xerox Duplex User Manual
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Xerox Duplex User Manual

Portable scanner
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05-0950-300
JULY 2024
Xerox
Duplex Portable
®
Scanner
Scanner User Guide for Microsoft
Windows
and Mac OS X
®
®
®

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Summary of Contents for Xerox Duplex

  • Page 1 05-0950-300 JULY 2024 Xerox Duplex Portable ® Scanner Scanner User Guide for Microsoft Windows and Mac OS X ® ® ®...
  • Page 2 ©2024 Xerox Corporation. All rights reserved. Xerox is a trademark of Xerox Corporation in ® the United States and/or other countries and is used under license from Xerox Corporation. Visioneer is an authorized trademark licensee of Xerox . Visioneer is a trademark of ®...

  • Page 3: Table Of Contents

    Environmental Health and Safety Contacts..................... 1-4 2-Welcome ................................... 2-1 What’s in the Box................................2-1 System Requirements..............................2-1 Documentation ................................2-2 The Xerox Duplex Portable Scanner Features....................2-3 ® LCD Screen .................................. 2-4 3-Scanner Setup................................. 3-1 Unpacking the Xerox Duplex Portable Scanner.................... 3-1 ®...
  • Page 4 Mac....................................6-17 Xerox ® Duplex Portable Scanner Specifications..................6-17 Xerox ® Duplex Portable Scanner Parts List..................... 6-19 7-Appendix A: Regulatory Information ........................7-1 Basic Regulations................................7-1 United States (FCC Regulations)........................7-1 Great Britain ................................7-1 European Union................................ 7-2 Turkey (RoHS Regulation) ............................ 7-2 Copy Regulations................................

  • Page 5: 1-Safety

    ® Your Xerox Duplex Portable Scanner and supplies have been designed and tested to meet strict safety requirements. These include safety agency evaluation and certification, and compliance with electromagnetic regulations and established environmental standards.

  • Page 6: Electrical Information

    Plug the power cable directly into a correctly grounded electrical outlet. If you are not sure whether or not an outlet is correctly grounded, consult an electrician. Do not use an adapter to connect any Xerox ® equipment to an electrical outlet that lacks a ground connection terminal.

  • Page 7: Disconnect Device

    ® Safety Xerox Duplex Portable Scanner an earthed electrical outlet. This is a safety feature. If you are unable to insert the plug into the outlet, contact your electrician to replace the outlet. D I S C O N N E C T D E V I C E The power cable is the disconnect device for this equipment.

  • Page 8: Environmental Health And Safety Contacts

    Duplex Portable Scanner Safety Environmental Health and Safety Contacts Contact Information For more information on Environment, Health, and Safety in relation to this Xerox product and ® supplies, please contact the following customer help lines: North America & Europe (Phone): 1-800-ASK-XEROX North America &...

  • Page 9: 2-Welcome

    Welcome ® Your new Xerox Duplex Portable Scanner can quickly scan stacks of single-sided or double-sided pages and place their electronic images on your computer. What’s in the Box Before proceeding, check the contents of the box. If items are missing or damaged, contact the dealer where you purchased the scanner.

  • Page 10: Documentation

    ® Xerox Duplex Portable Scanner Welcome – 350 MB for the scanner driver – 1GB for Visioneer OneTouch – 1 to 2 GB for each additional application • Monitor (recommended settings): – Color quality of 16-bit or 32-bit – Resolution set to at least 800 x 600 pixels Refer to your Windows documentation for instructions on setting the color quality and resolution for the monitor.

  • Page 11: The Xerox ® Duplex Portable Scanner Features

    The final screen will display scanner counter information. On this screen only, you can scroll through the counters by pressing the ‘Simplex’ and ‘Duplex’ buttons. Pressing the ‘up’ function button will return you to the first One Touch setting.

  • Page 12: Lcd Screen

    It is possible to scroll through all OneTouch functions by touching the up or down function buttons. The final screen shows scanner and driver information. On this screen only, pressing Simplex or Duplex will cycle through the information that is available. •...
  • Page 13 ® Welcome Xerox Duplex Portable Scanner – Acuity — This is the version of Acuity installed. – OneTouch — This is the version of OneTouch installed. User Guide...
  • Page 14 ® Xerox Duplex Portable Scanner Welcome User Guide...

  • Page 15: 3-Scanner Setup

    Scanner Setup ® Unpacking the Xerox Duplex Portable Scanner Remove the scanner from its protective foam and plastic bag. Remove any shipping tape from the scanner as indicated in the following illustration(s). The above illustrations are for example purposes only. Your scanner’s packaging may vary slightly.

  • Page 16: Connect The Power Cord

    ® Xerox Duplex Portable Scanner Scanner Setup The above illustrations are for example purposes only. Your scanner’s packaging may vary slightly. Close the feeder cover when you are finished. The above illustrations are for example purposes only. Your scanner’s packaging may vary slightly.

  • Page 17: Connect The Scanner Power To The Pc

    ® Scanner Setup Xerox Duplex Portable Scanner Assemble the power adapter: Select the power plug adapter that is appropriate for the wall outlet in your country. U.K., North America, Europe Slide the power plug adapter into the power supply base.

  • Page 18: Safety Lock

    ® Xerox Duplex Portable Scanner Scanner Setup Note: Only use the USB power cable included with your scanner. Connecting any other type of USB power cable may damage your scanner, and will void its warranty. If you do not have your USB power cable, you can order a new one by contacting our Customer Service department.

  • Page 19: 4-Installation

    Installation Windows Please make sure of the following before you begin installation: If you are prompted to reboot during installation, please select No. Finish installing the rest • of the software, then close all open windows and reboot your computer. •...
  • Page 20 ® Xerox Duplex Portable Scanner Installation Click OK. Select your scanner from the list. Click Proceed. The Select Language window opens. Click the drop-down menu arrow and select the language to use. Click OK. User Guide...
  • Page 21 ® Installation Xerox Duplex Portable Scanner Make sure the boxes for Scanner Driver and Visioneer OneTouch are selected, as well as any other applications you want to install. The software will have to first be downloaded by clicking Download. The total size of the download is shown at the bottom.

  • Page 22: Mac

    ® Xerox Duplex Portable Scanner Installation 12. On the License Agreement windows, read the license agreements. If you accept the terms, select I Agree. If you click I do not agree, the installation will terminate. 13. Once all of the software has been installed, Click Exit.
  • Page 23 ® Installation Xerox Duplex Portable Scanner Double-click the VisioneerUpdate disc icon. Click OK. Select your scanner from the list. Click Proceed. The Select Language window opens. Click the drop-down menu arrow and select the language to use. Click OK. User Guide...
  • Page 24 ® Xerox Duplex Portable Scanner Installation 10. Make sure the boxes for Scanner Driver and Visioneer Scan Utility are selected, as well as any other applications you want to install. Visioneer Scan Utility — This utility uses the scanner’s TWAIN interface for scanning. You can select a destination folder on your computer and save the image as any one of several popular image file formats (BMP, JPG, GIF, TIF, Multi-Page TIF, PDF, Multi-Page PDF).
  • Page 25 ® Installation Xerox Duplex Portable Scanner 13. Click Continue. 14. On the License Agreement window, read the license agreement and click Continue. 15. If you accept the terms, select Agree and continue with the installation. If you choose not to accept the license agreement, close the installation window. The scanner driver will not be installed.
  • Page 26 ® Xerox Duplex Portable Scanner Installation 16. Depending on your system configuration, you may be prompted to choose a location for the installation. We recommend that you select the main disc drive and click Install. 17. If you are prompted for a password, input the name and password for a user that has permission to install software on your computer.

  • Page 27: Installing Additional Applications

    ® Installation Xerox Duplex Portable Scanner Installing Additional Applications Once all of the software has been installed, click on Install software. If a version of the software is already installed on the system, the option will be greyed out. However, if there is a newer version available, it will be possible to download and install.

  • Page 28: Register Your Scanner

    ® Xerox Duplex Portable Scanner Installation Click on View scanner documentation to access the scanner user guide and scanning guides for OneTouch and TWAIN. Click the links of the guides you want to view. Click on the User guide menu button to return to the main user guide window, then select the other documentation section to view the user guides.
  • Page 29 ® Installation Xerox Duplex Portable Scanner Fill in the registration form, all required fields have an asterisk (*). A valid email address is required for registration. You will be asked to enter the serial number for the scanner, it is located on the back or underside of the scanner.
  • Page 30 ® Xerox Duplex Portable Scanner Installation 4-12 User Guide...

  • Page 31: 5-Loading Documents To Scan

    Loading Documents to Scan Always remove any staples or paper clips from documents before inserting them into the scanner. Staples and paper clips can jam the feed mechanism and scratch the internal components. Also remove any labels, stickers, or Post-It™ notes that may come off during the scanning process and get stuck in the scanner.

  • Page 32: Documents To Avoid Scanning

    ® Xerox Duplex Portable Scanner Loading Documents to Scan Documents to Avoid Scanning The documents in this list can be scanned, but please note that scanning documents of this type will reduce the life of the scanner. Maintenance will be required more often and replaceable parts will wear faster.
  • Page 33 ® Loading Documents to Scan Xerox Duplex Portable Scanner • Bend and then flatten the document stack to make sure the horizontal edges are aligned to help prevent paper from skewing while being pulled through the scanner. • Pinch the ends to align the leading edges slantwise to help prevent multiple pages from being fed through at a single time.

  • Page 34: Scan From The Front Or Rear Feed Tray

    ® Xerox Duplex Portable Scanner Loading Documents to Scan Load the documents face down with their tops into the Automatic Document Feeder. You can now scan the documents using the scanner buttons, OneTouch, or one of the other scanning interfaces.

  • Page 35: Scanning Using Autolaunch

    Loading Documents to Scan Xerox Duplex Portable Scanner Note: If scanning a plastic ID Card or similar, ensure the object is aligned to the plastic guides. These are designed to feed the card at a slight angle to avoid image distortion when scanning thick plastic.
  • Page 36 ® Xerox Duplex Portable Scanner Loading Documents to Scan Click on the Properties button in the hardware properties window. In the scanner settings tab, select ‘Exit from opposite side’ if you wish the scanned items to be passed through the scanner and ejected from the opposite side.

  • Page 37: Using The Carrier Sheet

    ® Loading Documents to Scan Xerox Duplex Portable Scanner – Function—select the OneTouch function number that you want to use for automatic frontfeed scanning. Select Current to always use the current function number shown on the scanner display. Click on OK to save the changes and close the window. Click on OK to close the Hardware Properties window.
  • Page 38 ® Xerox Duplex Portable Scanner Loading Documents to Scan Open the carrier sheet and place the item you want to scan in the center of the carrier sheet. Ensure that the page is placed in the top of the carrier sheet with no visible gap. If the item you are scanning is not aligned to the centre, you may see inconsistent results or errors.

  • Page 39: Scanning Interfaces

    Scanning Interfaces W I N D O W S OneTouch Control Panel—When you touch the Simplex or Duplex button on the control • panel, it will start scanning using the settings for the OneTouch configuration number shown on the LCD screen.

  • Page 40: Mac

    ® Xerox Duplex Portable Scanner Loading Documents to Scan • TWAIN and WIA Interface—This option uses your scanner’s TWAIN interface to scan. Select scanning options before scanning, put the document in the scanner, then click the Scan button in the TWAIN interface window.
  • Page 41 ® Loading Documents to Scan Xerox Duplex Portable Scanner • ICA Interface — the ICA driver has been developed to enable image transfer from devices using standard Mac applications, such as Image Capture, without the need to install additional scanning software.
  • Page 42 ® Xerox Duplex Portable Scanner Loading Documents to Scan 5-12 User Guide...

  • Page 43: 6-Maintenance

    Maintenance This section contains information about maintenance, troubleshooting, uninstalling, scanner specifications, and spare parts. Safety Precautions When servicing the scanner you should take the following precautions to ensure your safety and prevent damage to the scanner. Do These • Wear protective gloves when cleaning the scanner with Isopropyl rubbing alcohol. Rubbing alcohol may irritate sensitive skin.

  • Page 44: Windows

    ® Xerox Duplex Portable Scanner Maintenance W I N D O W S To open the scanner hardware properties page: • Windows 7 and later—from the Windows Control Panel, open Hardware and Sound and then Devices and Printers. Right-click on the scanner and then select Scan properties from the list.

  • Page 45: Mac

    ® Maintenance Xerox Duplex Portable Scanner – Click the red reset button to reset to the default timeout value. – Power off—input the number of minutes you want the scanner to wait before it turns itself off. – Click the green enter button to save any changes in the power off field.
  • Page 46 ® Xerox Duplex Portable Scanner Maintenance Note: On our website, please refer to the TWAIN Scanning Guide provided for your device: www.xeroxscanners.com For example, the Information panel shows hardware information for your scanner, including controls for resetting the Roller Count. (Resetting the roller count is typically done after cleaning.) And the Settings panel provides sleep and power off configuration settings.

  • Page 47: Clearing Paper Jams

    ® Maintenance Xerox Duplex Portable Scanner Clearing Paper Jams If your scanner stops scanning due to a paper jam in the Automatic Document Feeder, a warning opens after a few moments. Ensure the front feed tray is closed and open the Automatic Document Feeder cover.

  • Page 48: Cleaning Inside The Automatic Document Feeder

    ® Xerox Duplex Portable Scanner Maintenance C L E A N I N G I N S I D E T H E A U TO M AT I C D O C U M E N T F E E D E R Cleaning the inside of the scanner helps to keep your scanner operating at optimum performance.

  • Page 49: Replacing The Adf Pad And Roller(S)

    ® Maintenance Xerox Duplex Portable Scanner Wipe clean the rollers and glass in the underside of the ADF door. Rotate the rollers to clean the entire surface. Close the scanner when you’re finished. Replacing the ADF Pad and Roller(s) The ADF pad and/or rollers will wear out and are designed to be user replaceable parts. Each section below indicates the expected scan life of the replaceable part.
  • Page 50 ® Xerox Duplex Portable Scanner Maintenance Replacement parts can be purchased from the Parts & Accessories page for your scanner at www.xeroxscanners.com. Note: Discard the parts as you remove them from the scanner, the parts cannot be reused and are a choking hazard.

  • Page 51: Replacing The Feed Roller

    ® Maintenance Xerox Duplex Portable Scanner Lift the pad up and out of the scanner. Place the new ADF pad in the scanner. Press down on the ADF pad until you hear a "click" when it locks in place. Close the scanner when you’re finished.
  • Page 52 ® Xerox Duplex Portable Scanner Maintenance Replacement parts can be purchased from the Parts & Accessories page for your scanner at www.xeroxscanners.com. Ensure the front feed tray is closed and open the Automatic Document Feeder cover. Locate and open the roller cover in the body of the scanner.
  • Page 53 ® Maintenance Xerox Duplex Portable Scanner Slide the feed roller to the left. Remove the feed roller. Take the new roller out of its packaging. Clean any dust off the roller before installing it. Insert the left end of the new roller assembly into the hole in the roller channel. Angle the roller module into the roller channel.

  • Page 54: Troubleshooting

    • imaging devices with your computer, such as a camera, all-in-one printer, or another scanner, ® you may have selected another source for images. Make sure Xerox Duplex Portable Scanner is selected as the scanner. Problem: Why does my scanner not function after performing a system restore on Windows? The system restore process may have corrupted some of the driver components.
  • Page 55 A likely cause is that some driver programs are already installed on your computer for another scanner. They may be interfering with the installation and OneTouch options, and you need to remove those other drivers and re-install your Xerox scanner. You can remove these programs ®...

  • Page 56: Error Light Troubleshooting Codes

    Make sure the USB cable is plugged into the scanner and computer. Make sure the power cord is plugged into the scanner and into a wall outlet. Contact Xerox Technical Support if you experience a different blinking pattern. Error...

  • Page 57: Uninstalling Your Scanner

    Windows 7 and later: Open Programs and Features Uninstalling the scanner driver: ® In the list of installed programs click on Xerox Duplex Portable Scanner driver. Click the Change/Remove or Uninstall button. Click Yes when asked to confirm that you want to remove the driver.

  • Page 58: Mac

    Applications folder. If no longer needed, then you can optionally delete it. After deleting your files, empty the Trash contents, and restart your system. ® Xerox Duplex Portable Scanner Specifications Scanner Specifications Document Requirements Minimum Item Size 2.25 x 2 inches (57 x 51 mm)
  • Page 59 ® Maintenance Xerox Duplex Portable Scanner Scanner Specifications Maximum Item Size 8.5 x 14 inches (216 x 356mm) Capacity 20 pages of 20 lb printer paper (75–80 g/m Paper Thickness 13–26 lbs. (50 –105 g/m Plastic Card Embossed cards up to 1.25 mm thick When scanning small pages such as Business Cards, we recommend using the front feed.
  • Page 60 ® Xerox Duplex Portable Scanner Maintenance Scanner Specifications Scanner Dimensions Width 11.69 inches (297 mm) Depth 4.1 inches (104 mm) Height 2.9 inches (74 mm) Weight 3.3 pounds (1.5 kg) Scanner Dimensions (Trays Extended) Width 11.69 inches (297 mm) Depth...

  • Page 61: Xerox ® Duplex Portable Scanner Parts List

    ® Maintenance Xerox Duplex Portable Scanner ® Xerox Duplex Portable Scanner Parts List Part Name Part Number Feed Roller 57-0113-000 Separation Pad 57-0155-000 Rear feed guide 65-2607-000 or 65-2566- USB - Power Cable 35-0254-000 USB Cable 35-0255-000 Power Supply 37-0100-000...
  • Page 62 ® Xerox Duplex Portable Scanner Maintenance 6-20 User Guide...

  • Page 63: 7-Appendix A: Regulatory Information

    WARNING! In order to allow this equipment to operate in close proximity to Industrial, Scientific and Medical (ISM) equipment, the external radiation from ISM equipment may have to be limited or special mitigation measures taken. Changes and modifications to this equipment not specifically approved by Xerox may void the ®...

  • Page 64: European Union

    This machine is certified as Class 1 LED product. This means that this machine does not produce hazardous laser radiation. A full declaration of conformity, defining the relevant directives and referenced standards, can be obtained from your Xerox Limited representative or by contacting: Environment, Heath and Safety Xerox(NL)

  • Page 65: Canada

    ® Appendix A: Regulatory Information Xerox Duplex Portable Scanner Bonds and Obligations of certain agencies of the government, such as FHA, etc. Bonds. (U.S. Savings Bonds may be photographed only for publicity purposes in connection with the campaign for the sale of such bonds.) Internal Revenue Stamps.

  • Page 66: Other Countries

    ® Xerox Duplex Portable Scanner Appendix A: Regulatory Information Obligations or securities of a government or bank. Exchequer bill paper or revenue paper. The public seal of Canada or of a province, or the seal of a public body or authority in Canada, or of a court of law.

  • Page 67: 8-Appendix B: Compliance Information

    ENERGY STAR for the USA Energy Program Compliance ® The Xerox Duplex Portable Scanner is ENERGY STAR qualified under the ENERGY STAR Program Requirements for Imaging Equipment. User Guide...
  • Page 68 ® Xerox Duplex Portable Scanner Appendix B: Compliance Information The ENERGY STAR and ENERGY STAR MARK are registered United States trademarks. The ENERGY STAR Imaging Equipment Program is a team effort between U.S., European Union and Japanese governments and the office equipment industry to promote energy-efficient copiers, printers, fax, multifunction machine, personal computers, and monitors.