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TROUBLESHOOTING：
Problem
Flame is yellow or orange
Flame goes out
Flashback (fire in burner/
venture tube(s)
Flame seems to lose heat
when burning in cold
weather temperature
below 50°F
Possible Cause
New burner may have residual
manufacturing oils
Spider webs or inset nest in
burner/venture tube
Poor alignment of valve to
burner/venture tube
High or gusting winds
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Excess flow valve tripped
Burner and /or burner/venture tube is
blocked
Ice has built up on the outside of the
LP gas tank because the
vaporization process is too slow.
Page 18 of 20
Prevention/Cure
Burn outdoor fire pit for 15 minutes and
inspect.
Clean burner/venture tube
Ensure/burner/venture tube is properly
engaged with valve
Do NOT use outdoor fireplace in high winds
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Refer to "Sudden drop in gas flow or
reduced flame height"
Clean burner and /or burner/venture tube
1. Turn LP gas tank valve "OFF" .
2.Turn control knob to "OFF".
3. Replace with a spare LP gas tank.
4. Reconnect LP gas tank per "Installing LP
gas tank" section.
5. Follow "Checking for leaks" section.
6. Light outdoor fire place per "Lighting"
section.
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Troubleshooting
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