Troubleshooting Guide - Hatco HDW-R2 Series Installation And Operating Manual

English
WARNING
This unit must be serviced by qualified personnel only.
Service by unqualified personnel may lead to electric
shock or burn.
Symptom
Unit too hot.
Unit not hot enough.
Product too dry.
Product too moist.
Unit not working at all.
Troubleshooting Questions?
If you continue to have problems resolving an issue, please
contact the nearest Authorized Hatco Service Agency or Hatco
for assistance. To locate the nearest Service Agency, log
onto the Hatco website at www.hatcocorp.com and click on
Find Service Agent, or contact the Hatco Parts and Service
Team at:
Telephone: 800-558-0607 or 414-671-6350
e-mail: partsandservice@hatcocorp.com
Form No. HDWR2M-0217
Probable Cause
TEMPERATURE control knob set too high.
Unit connected to incorrect power supply.
Internal thermostat defective.
Unit not allowed enough time to preheat.
TEMPERATURE control knob set too low.
Drawer(s) not closed completely.
Internal thermostat defective.
Drawer vent in open position.
TEMPERATURE control knob set too high.
Drawer vent in closed position.
TEMPERATURE control knob set too low.
Unit not plugged in.
Unit not turned on.
Circuit breaker tripped.
POWER ON/OFF (I/O) switch defective.

TROUBLESHOOTING GUIDE

ELECTRIC SHOCK HAZARD: Turn OFF power switch,
unplug power cord, and allow unit to cool before
performing any cleaning, adjustments, or maintenance.
Change the temperature to a lower setting.
Verify unit is plugged into proper plug supply. Refer
to the SPECIFICATION section for details.
Contact an Authorized Hatco Service Agent or Hatco
for assistance.
Allow unit 15–20 minutes to reach operating
temperature.
Change the temperature to a higher setting.
Make sure all drawers are closed completely.
Contact an Authorized Hatco Service Agent or Hatco
for assistance.
Move drawer vent to closed position.
Change the temperature to a lower setting.
Move drawer vent to open position.
Change the temperature to a higher setting.
Plug unit into proper power supply.
Move POWER ON/OFF (I/O) switch to the ON
position.
Reset circuit breaker.
Contact an Authorized Hatco Service Agent or Hatco
for assistance.
9
WARNING
Corrective Action