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Dealer Sales/Service Authorization; Educational Training; Training Program Overview; Learning Path For New Service Technicians - Canon BLM 550+ Service Support Manual

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IV. Dealer Sales/Service Authorization
To become authorized and maintain authorization to sell and service the BLM
550+ Booklet Maker, each authorized VarioPrint 6000+ dealer location must have
at least two (2) technicians who have successfully completed and received
certification on the following:
• VarioPrint 6XX0Ultra/TP/MICR Training Program
• BLM500/550/550+ Training Program (New Technicians)
• BLM550+ Update Online Training (for service technicians that completed the
Finishing Equipment (BLM500/550-Watkiss) Training)
By meeting this combination of requirements, a dealer can be confident that their
service department will have the skills and knowledge needed to be successful in
servicing and supporting this production product.
V.

Educational Training

A. Training Program Overview

1. Learning Path for New Service Technicians

The learning path for a new Technician is a comprehensive blended
learning program, which will prepare the new service technician to setup
and service the BLM550+. The online course module, available on Canon
USA's e-Support Center Web Site (http://www.support.cusa.canon.com),
provides technicians with the theoretical concepts to install, configure, and
support the BLM550+ Booklet Maker. The 5-day Hardware classroom
courses blends the information taught online with hands-on, practical
training in the classroom and lab.
Table 5 – Required Courses for New Technicians
BLM500/550/550+ Online Training
BLM500/550/550+ Classroom Training
1
Item Numbers and Part Numbers are subject to change without notice.

2. Learning Path for BLM500/550 Trained Service Technicians

Service technicians that completed the Finishing Equipment (BLM500/550-
Watkiss) Training Program must take the BLM550+ Update course online.
Table 6 – Online Course Module for BLM500/BLM550 Certified Technicians
BLM500/550/550+ Online Training
1
Item Numbers and Part Numbers are subject to change without notice.
BLM550+ Booklet Maker Service Support Guide
Revision 1
BLM550+ Booklet Maker Service Support Guide
Course Name
Course Name
1
Course Code
19DDSBLM500O
19DDSBLM501C
1
Course Code
19DDSBLM500O
March 2015
Page 5

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