Errors And Solutions (Mac) - Epson SureLab D800 Series Operation Manual

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Errors and Solutions (Mac)

Check the details of the error displayed, and then take the necessary measures.
Code
W-2301 to
Cannot perform [Detect Clogging] correctly.
W-2303
Delete all print jobs remaining in the operating system's print
W-2305 to
queue.
W-2306
Perform [Diagnostic Cleaning].
Contact service support if the error continues to occur.
I-2307
Cannot perform [Detect Clogging] correctly.
Room temperature may not be within the guaranteed operating
range.
Check the room temperature.
W-2311
Clogged nozzle(s) detected.
Delete all print jobs remaining in the operating system's print
queue.
Perform [Diagnostic Cleaning].
I-2401
Replace the maintenance cartridge soon
Prepare a new maintenance cartridge(xxxx).
You may continue printing until replacement of the
maintenance cartridge is required.
I-2201
Ink Low
(xxxx)
Prepare a new ink cartridge.
You may continue printing until replacement of the ink
cartridge is required.
Epson recommends the genuine Epson cartridges listed above.
I-2101 to I-2104
It is nearly time to replace parts.
xxxxxx
Contact a technical representative.
You cannot print if parts have reached the end of their service
life.
W-1301
The scrap paper box has come off.
Delete all print jobs remaining in the operating system's print
queue.
Install the scrap paper box correctly.
Troubleshooting
Message
77
What to do
After deleting all of the print jobs,
perform Diagnostic Cleaning in the
Maintenance Tool.
See the "Maintenance Tool Operation
Guide" for more details on the
Maintenance Tool.
If "Auto nozzle check failed." is
displayed on the screen, contact
Epson Product Support .
Check the room temperature. Use
within the recommended operating
temperature range.
After deleting all of the print jobs,
perform Diagnostic Cleaning in the
Maintenance Tool.
See the "Maintenance Tool Operation
Guide" for more details on the
Maintenance Tool.
Check the message, and then click
OK.
Prepare a new maintenance cartridge
with the model number displayed in
xxxx.
See "Replacing the Maintenance
Cartridge" on page 56
Check the message, and then click
OK.
Prepare a new ink cartridge for the
color and model number displayed in
xxxx, and then get ready to replace the
cartridge.
See "Replacing Ink Cartridges" on
page 48
Contact Epson Product Support and
request replacement for the part
displayed in xxxxxx.
After deleting all of the print jobs,
attach the scrap paper box. If a
message is displayed, check the
details.

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