Epson SL-D800 Series Operation Manual

Epson SL-D800 Series Operation Manual

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Operation Guide
CMP0182-01 EN

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Summary of Contents for Epson SL-D800 Series

  • Page 1 Operation Guide CMP0182-01 EN...
  • Page 2 (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation’s operating and maintenance instructions. Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation.
  • Page 3: Table Of Contents

    SL-D800 Series Operation Guide Contents Contents Attaching and Removing the Print Tray Copyrights and Trademarks (Optional)......44...
  • Page 4 SL-D800 Series Operation Guide Contents When a Problem Cannot be Cleared... 99 Appendix Consumables and Optional Items... . . 100 Notes on Moving the Printer.
  • Page 5: Before Use

    SL-D800 Series Operation Guide Before Use Before Use Meaning of Symbols Warning: Warnings must be followed to avoid serious bodily injury. Caution: Cautions must be followed to avoid damage to this product or bodily injury. Important: Important must be followed to avoid damage to this product.
  • Page 6: Printer Parts

    SL-D800 Series Operation Guide Before Use Printer Parts Front Top cover Open when a paper jam occurs or to perform maintenance. Status display light This light indicates when the printer's status is normal or if an error has occurred. “Lights” on page 12 switch Press to replace the roll paper.
  • Page 7 SL-D800 Series Operation Guide Before Use Scrap paper box Holds waste paper that is cut off during printing. Empty the scrap paper box when you replace the paper. Needs to be removed when loading or removing paper. “Emptying the Scrap Paper Box” on page 61 Print tray (optional)/Rigid print tray (optional) Holds the ejected print outs.
  • Page 8 SL-D800 Series Operation Guide Before Use Container that holds the waste ink fluid. “Replacing the Maintenance Cartridge” on page 56...
  • Page 9: Rear

    SL-D800 Series Operation Guide Before Use Rear Exhaust vent Exhausts air used to cool the printer internally. AC inlet Connects the power cord to the printer. USB port Connect the USB cable here. Airflow vent Takes in air to cool the printer internally.
  • Page 10: Feeding Unit

    SL-D800 Series Operation Guide Before Use Feeding Unit Inner edge guide Matches the width of the roll paper. Spindle unit Loads the roll paper. Handle Turn this to rewind roll paper onto the spindle unit. Front edge guide This guide allows you to insert paper into the paper slot. Match the guides to the width of the paper.
  • Page 11: Print Head Unit

    SL-D800 Series Operation Guide Before Use Print head unit Print head unit Fires ink while moving left and right to print. Do not move the print head unit manually with too much force. Otherwise, it may breakdown. Platen Clean the platen if the back of the printed paper is dirty.
  • Page 12: Lights

    SL-D800 Series Operation Guide Before Use Lights light (blue) The printer's operational status is indicated by a lit or flashing light. The printer is ready to print. Flashing: The printer is printing, initializing, performing maintenance, and so on. Off: The printer is not on, or printer operations have stopped due to an error.
  • Page 13 SL-D800 Series Operation Guide Before Use Off: No error. Ink light (orange) Indicates the status of the ink cartridges. Printing cannot be performed because the light is on indicating that there is not enough ink in the ink cartridge, or an error has occurred because the ink cartridge was not recognized correctly.
  • Page 14: Safety Instructions

    Meaning of Symbols and Marks The symbols on this Epson product are used in order to ensure safety and proper use of the product and to prevent danger to customers and other persons, and property damage.
  • Page 15: Notes On Installation

    SL-D800 Series Operation Guide Before Use Notes on Installation Warning Do not block the printer's airflow vents. If the airflow vents are blocked, the internal temperature rises and could cause a fire. Do not cover with a cloth or other materials and do not install in an area with poor ventilation.
  • Page 16 SL-D800 Series Operation Guide Before Use Warning Except as instructed in the manual, do not disassemble the printer. Making repairs yourself is extremely dangerous and must not be attempted. Do not use the printer in locations where inflammable or explosive gas and so on may be present in the atmosphere.
  • Page 17: Notes On The Power Supply

    SL-D800 Series Operation Guide Before Use Notes on the Power Supply Warning Use only the type of the power supply indicated on the label. Electric shock or fire could occur. Do not use the power plug if any foreign materials such as dust are stuck to it.
  • Page 18: Notes On Consumables

    SL-D800 Series Operation Guide Before Use Warning Do not connect the earth wire to the following points. ❏ Gas pipes (they could ignite and cause an explosion) ❏ Earth wires for telephone wires or lightning rods (this is dangerous as a lightning strike causes a huge surge in electricity) ❏...
  • Page 19: Notes On Usage

    SL-D800 Series Operation Guide Before Use Notes on Usage Notes when Handling the Main Unit ❏ Do not suddenly change the temperature in the room where this printer is installed. If the temperature changes suddenly, drops of water (condensation) could occur inside the printer which may have an adverse effect on operations.
  • Page 20 SL-D800 Series Operation Guide Before Use ❏ Do not use paper that is wrinkled, scuffed, torn, or dirty. ❏ If the printer is left with paper loaded for some time, the leading edge of the paper may curl and print quality may...
  • Page 21: Notes On Ink Cartridges

    SL-D800 Series Operation Guide Before Use Notes on storage Before and after opening the paper, store it in an environment that is not subject to direct sunlight and meets the following conditions. If paper is not being used after it has been opened, remove it from the spindle unit and wind it up before storing.
  • Page 22: Disposing Of Used Ink Cartridges And Maintenance Cartridges

    SL-D800 Series Operation Guide Before Use ❏ To maintain the quality of the head, the printer stops printing before ink cartridges are completely expended; therefore, some ink is left in used cartridges. ❏ Do not dismantle or remodel ink cartridges. You may not be able to print properly.
  • Page 23: Printing Methods

    SL-D800 Series Operation Guide Printing Methods Printing Methods Basic Printing Methods Open the printer driver screen on the connected computer, and then make settings such as the Paper Type and Paper Size. See the "Printer Driver Operation Guide" for more details on the printer driver.
  • Page 24 SL-D800 Series Operation Guide Printing Methods Make the necessary settings. Paper Type: Set the paper being used. Image Quality (print quality): Normally set Standard. If you want to print using high image quality, set High Image Quality. If you want to print quickly, set High Speed.
  • Page 25: Replacing Paper

    SL-D800 Series Operation Guide Replacing Paper Replacing Paper This section explains how to remove paper from the roll paper feeder, and load new paper. Important: Make sure the Paper Type setting in the Maintenance Tool matches the paper being loaded. Change the Paper Type setting straight after replacing paper.
  • Page 26 SL-D800 Series Operation Guide Replacing Paper ❏ “Attaching the Roll Paper” on page 32 ❏ “Attaching the Spindle Unit” on page 33 ❏ “Changing Paper Settings” on page 38...
  • Page 27: Recording Paper Level

    SL-D800 Series Operation Guide Replacing Paper Recording paper level If necessary, make a note of the paper level before replacing the paper. Windows Display the printer driver's Main screen. “Basic Printing Methods” on page 23 Click Display Printer Status. Make a note of the Paper Level from Paper Setup from Printer.
  • Page 28 SL-D800 Series Operation Guide Replacing Paper Start the Maintenance Tool. See the following for information on starting the Maintenance Tool. “Error Messages (Mac)” on page 71 Click Printer Window on the main screen. The Printer Window screen is displayed. Make a note of the Paper Level from Paper Setup from Printer.
  • Page 29: Removing The Spindle Unit

    SL-D800 Series Operation Guide Replacing Paper Removing the Spindle Unit Important: When the M light is lit and paper is ejected from the eject slot, there is no remaining paper. Pull out the paper from the eject slot. Check that the printer's light is on.
  • Page 30 SL-D800 Series Operation Guide Replacing Paper Grip the handle to release the lock, and then pull out the roll paper feeder. Important: If you cannot remove the roll paper feeder for some reason, do not try to pull it out by force. Paper may be jammed inside.
  • Page 31: Removing The Roll Paper

    SL-D800 Series Operation Guide Replacing Paper Removing the Roll Paper Stand the spindle unit on a flat surface and remove the upper flange. Remove the paper. Note: After carefully rewinding the paper, store it in the Paper Case (optional) or wrap it in the original packaging bag and...
  • Page 32: Attaching The Roll Paper

    SL-D800 Series Operation Guide Replacing Paper Attaching the Roll Paper Remove the new paper from its packaging, and stand it on a flat surface. Wipe the edge of the paper with a soft cloth several times to remove any dirt such as paper powder.
  • Page 33: Attaching The Spindle Unit

    SL-D800 Series Operation Guide Replacing Paper Insert the flange into the shaft of the spindle unit so that the core of the roll paper is held securely between the top and bottom flanges. Attaching the Spindle Unit Adjust the inner edge guide of the roll paper feeder to the width of the paper.
  • Page 34 SL-D800 Series Operation Guide Replacing Paper Hold the spindle unit in the orientation shown below, and then place it in front of the roll paper feeder. Remove any tape or protective sheets from the paper. If the leading edge of the paper is ragged, cut it in a straight line with a pair of scissors and so on.
  • Page 35 SL-D800 Series Operation Guide Replacing Paper Match the front edge guide to the width of the paper. Insert the leading edge of the paper into the paper feed slot. Insert the paper until the paper light turns on.
  • Page 36 SL-D800 Series Operation Guide Replacing Paper Note: If the paper light does not turn on, turn the handle on the left of the roll paper feeder in the direction indicated by the arrow to remove the paper, and then insert it again.
  • Page 37 SL-D800 Series Operation Guide Replacing Paper Important: If printing is performed while the paper is slack, print quality may decline, and paper jams could occur. Make sure you take the slack out of the paper. Attach the scrap paper box.
  • Page 38: Changing Paper Settings

    SL-D800 Series Operation Guide Replacing Paper Changing Paper Settings After replacing paper, set the Paper Type and the Paper Level in the Maintenance Tool. See the "Maintenance Tool Operation Guide" for more details on the Maintenance Tool. Update the paper information as necessary. See the "Maintenance Tool Operation Guide" for more details on updating the information.
  • Page 39 SL-D800 Series Operation Guide Replacing Paper Click Operation Condition Settings on the Maintenance Tool's main screen. Select Change the paper type and the paper remaining. When this is selected, you can change the Paper Type and Paper Level.
  • Page 40 SL-D800 Series Operation Guide Replacing Paper Set the Paper Type and the Paper Level, and then click Set. The paper width set in Paper Width is displayed. This completes this section.
  • Page 41: Ejecting Paper

    SL-D800 Series Operation Guide Ejecting Paper Ejecting Paper Printed paper is ejected from the front of the printer. By attaching the optional print tray, you can collect multiple print outs. See the following for more details. Print Size Capacity Glossy/Luster...
  • Page 42: Print Tray (Optional)

    SL-D800 Series Operation Guide Ejecting Paper Important: ❏ Do not pull paper that is being ejected. ❏ When paper is being ejected from the front, do not pull it or raise it higher than the eject slot. Otherwise, print quality may decline.
  • Page 43: Rigid Print Tray (Optional)

    SL-D800 Series Operation Guide Ejecting Paper Rigid print tray (optional) After printing, the paper is cut to the specified size and ejected to the rigid print tray.
  • Page 44: Attaching And Removing The Print Tray (Optional)

    SL-D800 Series Operation Guide Ejecting Paper Attaching and Removing the Print Tray (Optional) Attaching Tilt to insert the hooks, and then lower to hook it in place.
  • Page 45 SL-D800 Series Operation Guide Ejecting Paper When the length of the print size is 89 to 102 mm, place the hooks into the top holes. When the length of the print size is 102 to 203 mm, place the hooks into the bottom holes.
  • Page 46: Attaching And Removing The Rigid Print Tray (Optional)

    SL-D800 Series Operation Guide Ejecting Paper Attaching and Removing the Rigid Print Tray (Optional) Attaching Tilt to insert the hooks, and then lower to hook it in place.
  • Page 47 SL-D800 Series Operation Guide Ejecting Paper Pinch the handle and move it to match the length of the printer size. Removing Perform operations in reverse order from attaching the parts.
  • Page 48: Replacing Ink Cartridges

    SL-D800 Series Operation Guide Replacing Ink Cartridges Replacing Ink Cartridges Caution: ❏ Do not disassemble ink cartridges. If it is disassembled, ink could get in your eyes or adhere to your skin. ❏ Do not shake the ink cartridges too hard.
  • Page 49: Checking From The Computer

    SL-D800 Series Operation Guide Replacing Ink Cartridges Checking from the Computer Windows Click Display Printer Status in the printer driver .
  • Page 50 SL-D800 Series Operation Guide Replacing Ink Cartridges Check how much ink remains. When you have finished checking, click OK.
  • Page 51 SL-D800 Series Operation Guide Replacing Ink Cartridges Start the Maintenance Tool. See the following for information on starting the Maintenance Tool. “Error Messages (Mac)” on page 71 Click Printer Window on the main screen. The Printer Window screen is displayed.
  • Page 52: Replacement Procedure

    SL-D800 Series Operation Guide Replacing Ink Cartridges Replacement Procedure Important: ❏ Install ink cartridges into each slot. You cannot print if any of the slots are empty. Check that the printer's light is on. If the light is flashing, the printer is operating. Wait until all operations have stopped.
  • Page 53 SL-D800 Series Operation Guide Replacing Ink Cartridges Open the cartridge cover on the side that needs to be replaced. A warning buzzer sounds when you open the cover. Press the empty Ink cartridge gently so that it pops out a little, and then remove.
  • Page 54 SL-D800 Series Operation Guide Replacing Ink Cartridges Important: Removed ink cartridges may have ink around the ink supply port, so be careful not to get any ink on the surrounding area when removing the cartridges. Remove the new ink cartridge from the box.
  • Page 55 SL-D800 Series Operation Guide Replacing Ink Cartridges Slide the ink cartridge all the way into the printer. Close the cartridge cover. Check that the printer's light is on. This completes this section.
  • Page 56: Replacing The Maintenance Cartridge

    SL-D800 Series Operation Guide Replacing the Maintenance Cartridge Replacing the Maintenance Cartridge The maintenance cartridge absorbs ink consumed during head cleaning. This section explains how to replace used maintenance cartridges. Important: After removing the maintenance cartridge, do not leave the cartridge cover open, install a new cartridge immediately.
  • Page 57: Checking From The Computer

    SL-D800 Series Operation Guide Replacing the Maintenance Cartridge Checking from the Computer Windows Click Display Printer Status in the printer driver. Check the free space in the maintenance cartridge. When you have finished checking, click OK.
  • Page 58 SL-D800 Series Operation Guide Replacing the Maintenance Cartridge Start the Maintenance Tool. See the following for information on starting the Maintenance Tool. “Error Messages (Mac)” on page 71 Click Printer Window on the main screen. The Printer Window screen is displayed.
  • Page 59: Replacement Procedure

    SL-D800 Series Operation Guide Replacing the Maintenance Cartridge Replacement Procedure Check that the printer's light is on. If the light is flashing, the printer is operating. Wait until all operations have stopped. Open the cartridge cover on the right. A warning buzzer sounds when you open the cover.
  • Page 60 SL-D800 Series Operation Guide Replacing the Maintenance Cartridge Prepare a new maintenance cartridge. Important: Do not touch the chip on the maintenance cartridge. Doing so may affect normal operation and printing. Insert the new maintenance cartridge. Close the cartridge cover.
  • Page 61: Emptying The Scrap Paper Box

    SL-D800 Series Operation Guide Emptying the Scrap Paper Box Emptying the Scrap Paper Box Scraps of paper cut during printing accumulate in the scrap paper box. You need to empty out the paper scraps before the box is full. Check visually how much scrap paper has accumulated in the box. Empty the scrap paper box when you replace the paper.
  • Page 62 SL-D800 Series Operation Guide Emptying the Scrap Paper Box Attach the scrap paper box. Insert the bottom section, and then push the top section into place. Check that the printer's light is on. This completes this section.
  • Page 63: Cleaning The Platen

    SL-D800 Series Operation Guide Cleaning the Platen Cleaning the Platen When the back of print outs is dirty, paper powder has accumulated on the platen. Follow the steps below to clean the platen. Perform cleaning with the power on. Press the switch and wait until the M light turns on.
  • Page 64 SL-D800 Series Operation Guide Cleaning the Platen Wipe off any paper powder (this is normally white powder) on the platen (the blue sections in the following figure) with a commercially available cotton swab. Important: Do not use a dirty swab when cleaning the platen.
  • Page 65 SL-D800 Series Operation Guide Cleaning the Platen If there is no paper powder on the right side of the platen, go to step 7. If there is paper powder on the right side of the platen, press the switch for three seconds.
  • Page 66: Maintenance

    SL-D800 Series Operation Guide Maintenance Maintenance Maintenance Tool By using the Maintenance Tool from your computer you can perform adjustment and maintenance operations such as checking the printer's status, making settings, performing head cleaning and so on. Windows In operator mode, you can only use Current media for Printer maintenance and Paper Settings.
  • Page 67: Checking Items List

    SL-D800 Series Operation Guide Maintenance Checking Items List See the following table for details on inspections and cleaning. Checking Check Part Contents Reference Time Scrap paper box Empty out the scrap paper. When replacing “Scrap paper box” on paper page 67...
  • Page 68: Troubleshooting

    SL-D800 Series Operation Guide Troubleshooting Troubleshooting Note: See the "Printer Driver Operation Guide" for more details on troubleshooting the printer driver. U "Printer Driver Operation Guide" - "Troubleshooting" When an Error Occurs Warning Buzzer and Light Indicators When the warning buzzer sounds or the lights turn on or flash, check the solutions in the following table and take the...
  • Page 69 SL-D800 Series Operation Guide Troubleshooting Warning Light Indicator Problems and Solutions Buzzer M light on None There is no paper loaded in the roll paper feeder. Load the paper. Paper light off “Replacing Paper” on page 25 light on The warning...
  • Page 70 SL-D800 Series Operation Guide Troubleshooting Warning Light Indicator Problems and Solutions Buzzer light on The warning There is no paper loaded in the roll paper feeder, M light on buzzer continues or the paper has run out. to sound Load the paper.
  • Page 71: Error Messages (Windows)

    SL-D800 Series Operation Guide Troubleshooting Error Messages (Windows) Error messages are displayed when an error occurs in the printer while printing. The code, error details, solutions, and so on are displayed on the screen. Error Messages (Mac) When errors occur in the printer while printing, you can check the content of the error and solutions with the Maintenance Tool.
  • Page 72: Errors And Solutions (Windows)

    Prepare a new ink cartridge for Prepare a new ink cartridge. replacement. You can continue printing until replacement is required. Epson recommends the genuine Epson cartridges listed above. “Replacing Ink Cartridges” on page 48 I-2101 to I-2104 It is nearly time to replace parts.
  • Page 73 SL-D800 Series Operation Guide Troubleshooting Code Message What to do W-1302 Cartridge cover (right) open. Close the cartridge cover (right). If a message is displayed, check the When replacing a cartridge, check the location and the cartridge details. type. Close the cartridge cover.
  • Page 74 Check the ink cartridge with the color displayed in xxxx, and then replace the (xxxx) cartridge. Please install correct cartridge. If a message is displayed, check the Epson recommends the genuine Epson cartridges listed above. details. “Replacing Ink Cartridges” on page 48 W-2202 Replace Cartridge...
  • Page 75 (xxxx) and then replace the cartridge. Please install correct cartridge. If a message is displayed, check the Epson recommends the genuine Epson cartridges listed above. details. “Replacing Ink Cartridges” on page 48 W-2205 Insufficient ink left to perform head cleaning or initial charge.
  • Page 76 Epson ink. normally. We recommend using Do you want to continue? genuine Epson products. Please call Epson user service hot-line 400-810-9977 for genuine I/C purchase. E-5201 Failed to acquire printing calibration data. Turn off the printer, and then start it again.
  • Page 77: Errors And Solutions (Mac)

    You may continue printing until replacement of the ink xxxx, and then get ready to replace the cartridge is required. cartridge. Epson recommends the genuine Epson cartridges listed above. “Replacing Ink Cartridges” on page 48 I-2101 to I-2104 It is nearly time to replace parts.
  • Page 78 SL-D800 Series Operation Guide Troubleshooting Code Message What to do W-1302 Cartridge cover (right) open. After deleting all of the print jobs, close the cartridge cover (right). If a message Delete all print jobs remaining in the operating system's print is displayed, check the details.
  • Page 79 SL-D800 Series Operation Guide Troubleshooting Code Message What to do W-1104 Paper is not loaded correctly. After deleting all of the print jobs, check that there is no paper inside the Delete all print jobs remaining in the operating system's print printer, and then reload the paper.
  • Page 80 Delete all print jobs remaining in the operating system's print cartridge. queue. If a message is displayed, check the Please install correct cartridge. details. Epson recommends the genuine Epson cartridges listed above. “Replacing Ink Cartridges” on page 48 W-2202 Replace Cartridge After deleting all of the print jobs,...
  • Page 81 W-2206 You have not installed genuine Epson ink cartridges. This printer is developed for use with genuine ink cartridges. If you use xxxx non-genuine cartridges, the print...
  • Page 82: Cannot Clear The Displayed Error

    SL-D800 Series Operation Guide Troubleshooting Cannot Clear the Displayed Error If an error is displayed that cannot be cleared, follow the steps below to restart the printer. Check that the printer's light is on. Turn off the power switch (the light turns off).
  • Page 83 SL-D800 Series Operation Guide Troubleshooting Note: If the error persists even after restarting, contact service support. This completes this section.
  • Page 84: Paper Jams

    SL-D800 Series Operation Guide Troubleshooting Paper Jams This section explains how to clear paper jammed in the printer. When a paper jam occurs, the light on the front of the printer turns on, and the light flashes. “Lights” on page 12 light The procedure differs for the roll paper feeder and the internal paper feeder.
  • Page 85: Deleting Print Jobs

    SL-D800 Series Operation Guide Troubleshooting Deleting Print Jobs Before starting operations on Mac, delete all jobs from the print queue. Click the printer icon in the Dock. Select the job you want to cancel, and then click [×] (or Delete).
  • Page 86: Paper Is Jammed In The Roll Paper Feeder

    SL-D800 Series Operation Guide Troubleshooting Paper is Jammed in the Roll Paper Feeder Error message W-1101 - When the message "Remove any paper remaining from the roll paper feeder, and then reload the paper. " is displayed, follow the steps below.
  • Page 87 SL-D800 Series Operation Guide Troubleshooting Important: If you cannot remove the roll paper feeder for some reason, do not try to pull it out by force. Paper may be jammed inside. When you can access the top and rear of the printer, remove the paper by following the procedure in the next section "Paper is Jammed in the Internal Paper Feeder".
  • Page 88 SL-D800 Series Operation Guide Troubleshooting Remove the spindle unit. Open the internal rear plate. Place your finger in the hole at the bottom and lift to open.
  • Page 89 SL-D800 Series Operation Guide Troubleshooting Check that there is no paper or foreign material at the back of the inside of the printer. If there is a jam, remove the paper slowly. Open the front plate. Place your finger in the hole at the bottom and lift to open.
  • Page 90 SL-D800 Series Operation Guide Troubleshooting Replace the front plate and the rear plate. Replace the front plate first. Press down until you hear it click into place. Reload the paper. See the following for more details on loading the paper.
  • Page 91 SL-D800 Series Operation Guide Troubleshooting Check that the light turns off, and the light turns on. This completes this section.
  • Page 92: Paper Is Jammed In The Internal Paper Feeder

    SL-D800 Series Operation Guide Troubleshooting Paper is Jammed in the Internal Paper Feeder Error message W-1102 - When the message "Open the rear cover and the top cover, remove any paper remaining, and then reload the paper." is displayed, follow the steps below.
  • Page 93 SL-D800 Series Operation Guide Troubleshooting Open the top cover. Check the point where the jam occurred. If a lot of paper has been ejected from the front of the printer, cut the paper in front of the jam with a pair of...
  • Page 94 SL-D800 Series Operation Guide Troubleshooting Slowly pull the remaining paper jammed inside the printer. If you have pulled out the paper, go to step 8. If the paper is under the print head and cannot be easily removed, go to the next step.
  • Page 95 SL-D800 Series Operation Guide Troubleshooting Important: ❏ If you cannot move the print head unit, do not try to force it to move, contact service support. Otherwise, the print head unit could be damaged. ❏ When removing the paper, do not touch the ink absorbing areas. Otherwise, the paper stand is soiled which could also soil the back of the paper.
  • Page 96 SL-D800 Series Operation Guide Troubleshooting Close the top cover. Check if there is a paper jam in the roll paper feeder. Perform steps 2 to 11 in "Paper is Jammed in the Roll Paper Feeder". “Paper is Jammed in the Roll Paper Feeder” on page 86 Close the rear cover.
  • Page 97 SL-D800 Series Operation Guide Troubleshooting If an error message is still displayed on a Windows computer's screen, click OK to close the screen. Check that the light turns off, and the light turns on. This completes this section.
  • Page 98: Problems With Print Results

    SL-D800 Series Operation Guide Troubleshooting Problems with Print Results Cause What to do Stripes appear at regular intervals in the Are the print head unit nozzles clogged? print outs. If the print head unit is clogged, stripes appear at regular intervals, and print quality declines.
  • Page 99: Problems When Cutting Paper

    SL-D800 Series Operation Guide Troubleshooting Cause What to do The printed surface is scuffed or soiled. Is the paper too thick or too thin? Check that the paper can be used with this printer. “Printer Specifications” on page 103 The back of the printed paper is dirty.
  • Page 100: Appendix

    SL-D800 Series Operation Guide Appendix Appendix Consumables and Optional Items The following consumable products and optional items are available for use with your printer. (As of April, 2019) Ink cartridges This printer is developed for use with genuine ink cartridges.
  • Page 101: Notes On Moving The Printer

    SL-D800 Series Operation Guide Appendix Model name Ink color Product number SL-D880 Black T43W1 Cyan T43W2 Magenta T43W3 Yellow T43W4 Light Cyan T43W5 Light Magenta T43W6 Others Product name Product number Explanation MAINTENANCE CARTRIDGE T5820 Absorbs ink consumed during head cleaning.
  • Page 102: Preparing To Move

    SL-D800 Series Operation Guide Appendix Place your hands at the points indicated in the photo, and then lift. Important: ❏ Only hold the required area. Otherwise, it may breakdown. ❏ Move the printer with ink cartridges installed. Do not remove the ink cartridges; otherwise, the nozzles may be clogged and make it impossible to print, or ink may leak.
  • Page 103: Printer Specifications

    SL-D800 Series Operation Guide Appendix Printer Specifications Basic specifications Printing method On-demand ink jet Nozzle configuration 180 nozzles for each color Print direction Bidirectional printing Highest resolution 1440 x 720 dpi Paper feed method Friction feed Interface Universal Serial Bus Specifications Revision 2.0 Important: Use this printer at an altitude of up to 2000 m.
  • Page 104: Standards And Approvals

    SL-D800 Series Operation Guide Appendix Ink Specifications Cartridge dimensions 25 (W) x 200 (D) x 100 (H) mm Important: ❏ The ink freezes if left at below -15 ˚C for a long time. If it does freeze, leave it at room temperature (25 ˚C) for at least four hours until it has defrosted (without condensation).
  • Page 105: Necessary Space

    SL-D800 Series Operation Guide Appendix FCC part 15 subpart B class A ICES-003 Class A AS/NZS CISPR 32 Class A EMC Directive 2014/30/EU EN55032 Class A EN 55024 EN 61000-3-2 EN 61000-3-3 Warning: This is a class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.
  • Page 106: Notes

    SL-D800 Series Operation Guide Appendix Notes ❏ Unauthorized reproduction of a part or all of this manual is strictly prohibited. ❏ The contents of this manual are subject to change without prior notice. ❏ Contact our company if you have any questions, find a mistake, encounter a missing description, and so on in the contents of this manual.
  • Page 107: For Turkish Customers Only

    Operation Guide Appendix Indication of the manufacturer and the importer in accordance with requirements of directive 2011/65/EU (RoHS) Manufacturer: SEIKO EPSON CORPORATION Address: 3-5, Owa 3-chome, Suwa-shi, Nagano-ken 392-8502 Japan Telephone: 81-266-52-3131 Importer: EPSON EUROPE B.V. Address: Azie building, Atlas ArenA, Hoogoorddreef 5, 1101 BA Amsterdam Zuidoost The Netherlands...

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