Instant Pot DUO NOVA Series User Manual page 48

Troubleshooting
Problem
Float valve
does not rise
Minor steam
leaking/hissing
from steam
release handle
during cook cycle
Steam gushes
from steam
release handle
when in "Sealing"
position
Display remains
blank after
connecting the
power cord
Occasional
clicking or light
cracking sound
48
Possible Reason
Food debris on float
valve or float valve
silicone cap
Too little liquid in the
inner pot
Float valve silicone cap
worn, damaged or missing
Float valve obstructed by
lid-locking mechanism
No heat in the inner pot
Inner pot base may be
damaged
Steam release handle
not in "Sealing" position
Cooker is regulating
excess pressure
Not enough liquid in the
inner pot
Pressure sensor control
failure
Steam release handle
not seated properly
Bad power connection
or no power
Cooker's electrical fuse
has blown
The sound of power
switching and expanding
pressure board when
changing temperatures
Bottom of the inner pot
is wet
Remove float valve from lid and clean thoroughly;
perform "Initial Test Run" to check for function;
contact Customer Care
Check for scorching on bottom of inner pot; add
1 1/2 cups (12 oz / 325 mL) liquid to inner pot
Install or replace float valve
Tap float valve with a long utensil. If not resolved,
turn cooker off and remove small parts from lid;
clean thoroughly and re-install, then perform
"Initial Test Run" to check for function; contact
Customer Care
Perform "Initial Test Run" to check for function;
contact Customer Care
Perform "Initial Test Run" to check for function;
contact Customer Care
Turn steam release handle to "Sealing" position
This is normal; no action required
Add 1 1/2 cups (12 oz / 325 mL) of a thin cooking
liquid to inner pot
Contact Customer Care
Turn steam release handle to "Sealing" position
Inspect power cord; ensure detachable power
cord is plugged tightly into base power socket;
check outlet to ensure it is powered
Contact Customer Care
This is normal; no action required
Wipe bottom of inner pot, and ensure heating
element is dry before cooking
Solution