Honeywell SPM Technical Handbook page 62

Chemcassette
®
All products are designed and manufactured to the
latest internationally recognized standards by Honeywell
Analytics under a Quality Management System that is
certified to ISO 9001.
As such, this instrument (including the pump) is
warranted under proper use, to the original end-
user purchaser, against any defects in materials or
workmanship related failures for a period of 12 months
from the date of first turn-on or 18 months from delivery
from Honeywell Analytics to the customer, whichever is
less. Separate warranty conditions apply to the sensor
cartridges limited as indicated below. During this period,
Honeywell Analytics will repair or replace defective
parts on an exchange basis, F.O.B. to approved service
centers on a global basis.
This warranty does not cover damage caused by
accident, abuse, abnormal operating conditions or
extreme poisoning of the sensor cartridge.
Defective equipment must be returned to Honeywell
Analytics for repair. Before returning materials for
repair or replacement, the Customer must obtain a
Service Event Number (SE#) by contacting Honeywell
Analytics Service in advance; include a detailed report
stating the nature of the defect and ship the equipment
prepaid to Honeywell Analytics' factory. If no detail report
is included, Honeywell Analytics reserves the right
to charge an investigative fee (prices available upon
request) before any repair or replacement is performed.
Returned goods must detail the Service Event Number
(SE#) clearly on the package.
Service in the field or at the customer's premises is
not covered under these warranty terms. Time and
travel expenses for on-site warranty services will be
SPM Technical Handbook
Device Warranty Statement
SPM Single Point Monitor
charged at Honeywell Analytics' normal billing rates.
Contact your Honeywell Analytics representative for
information on available Service Contracts.
Honeywell Analytics shall not be liable for any loss or
damage whatsoever or howsoever occasioned which
may be a direct or indirect result of the use or operation
of the Contract Goods by the Buyer or any Party.
This warranty covers the gas detector and parts sold to
the Buyer only by authorized distributors, dealers and
representatives as appointed by Honeywell Analytics.
This warranty does not cover defects attributable to
improper installation, repair by an unauthorized person
or the use of unauthorized accessories/parts on the
product. A warranty claim will only be accepted if a proof
of purchase is submitted and all conditions obtained
within this Warranty are met.
Honeywell Analytics reserves the right to validate any
warranty claim prior to processing. Upon acceptance
of a warranty claim, Honeywell Analytics will repair or
replace the defective product free of charge. The initial
warranty period is not extended by virtue of any works
carried out there after.
Instruments which have been repaired or replaced
during the warranty period are warranted for the
remainder of the unexpired portion of the original
warranty period. Honeywell Analytics is released from
all obligations under its warranty in the event repairs or
modifications are made by persons other than its own
authorized personnel, unless such work is authorized
in writing by Honeywell Analytics. Honeywell Analytics
is released from all obligations under its warranty in the
event that detection substrates other than Honeywell
Analytics' Chemcassettes
B-2
have been installed and used
®