TROUBLESHOOTING |
Making the most of your PDM
MAKING THE MOST OF YOUR PDM
What happens if...?
You already know that your PDM enables you to live a tubeless life,
delivering basal and bolus insulin doses remotely and wirelessly*
to your Pod. However, from time to time, you may find yourself asking
the question 'Why does my PDM do that?'.
The Insulet Customer Care Team has heard it all, and we've compiled
the top 3 areas our Podders™ ask or comment about the most. Read on
to understand how to use your PDM to its maximum potential.
Your PDM battery.
The PDM requires two AAA alkaline batteries
to perform at the optimal level. If you are using
another type of battery, your battery life could
suffer and ultimately damage the PDM. AAA
alkaline batteries are readily available at most
pharmacies, supermarkets or electrical shops.
Your PDM automatically takes steps to maximise the battery life when
running low. You'll first see the Low PDM battery alert and then, your PDM will:
+
Turn off your vibration alert (if set)
+
Disable the bright mode
+
Disable the test strip port light
Once you replace your battery, these functions resume.
PDM communication.
One of the key benefits of the Omnipod
and the Pod. This means that you don't have to keep your PDM next to you all the time. However, there are a
few actions that require your PDM and Pod to be in close proximity to communicate.
Here are a few ways you can help that 'conversation':
+
When you deactivate a Pod, it can take a few moments for the Pod to fully
deactivate. Often you'll see the 'Please Wait' screen while your Pod and PDM
communicate. Make sure you wait until the Pod is fully deactivated before you
attempt to activate a new Pod.
+
If you are helping deliver a bolus to someone in your care (or changing the basal
rate), remember that the PDM and Pod need to keep communicating until the Bolus
is confirmed. Make sure you keep both the Pod and the PDM in close proximity to
each other – within 1.5 metres – until you see the confirmation screen.
*At start up the PDM and Pod should be adjacent and touching, either in or out of tray to ensure proper communication
during priming. At least1.5 metres during normal operation.
The values shown here are for illustrative purposes only. Actual screens may vary based on user settings and country. Consult with your healthcare professional before
Low PDM batteries
Check batteries soon.
System is the wireless*, tubeless communication between the PDM
®
15:00 15/5
OK
15:00 15/5
Delivering bolus
2.90
U
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