Advertisement
To use Broadband Voice
you'll also need
• Your User Name (e-mail address).
• Your new 05 Broadband Voice telephone
number, account password and Voice
password – you'll find these in the
second email you received from us.
• A broadband connection
(ADSL or cable).
• A standard touchtone telephone handset
(cordless digital phones work very well
with the Broadband Voice service).
• A conveniently located mains
power socket.
• An ADSL or ethernet router or modem
with a spare ethernet port (RJ-45).
5
Getting Help
You'll find more information about your
Broadband Voice service on the internet
at www.bt.com/broadbandvoice
If you have problems or questions at any
time about your Broadband Voice service,
please call us free on 0800 028 3228.
If you prefer you can also raise your
questions as an e-mail to
broadbandvoice@bt.com or visit
www.bt.com/broadbandvoice
Step by step set up guide
General Notes
Customers with Cable Modems
1
The FDX 840 is a combined ethernet
router and Broadband Voice Telephone
Adapter. It is designed to connect
between your cable modem and the
rest of your home network, which might
be a single PC or a number of PCs and
games consoles. Situating your home
network behind the FDX 840 (i.e. LAN
side) ensures that Broadband Voice
does not get disrupted if you decide
to upload data from the PC over the
internet whilst using the telephone.
If you have multiple PCs or games
consoles in the home then you are likely
to already possess an ethernet router.
If so, then connect its WAN port to the
LAN port of the FDX 840.
Customers with ADSL Routers
2
If you have a combined ADSL
modem/router, then the position of the
FDX 840 relative to your home network
may depend on how your home network
connects into the ADSL modem/router.
If the connection to your ADSL router is
hard wired via an ethernet cable, then
we recommend that you connect the
FDX 840 in between your ADSL
modem/router and your PC/home
network. If however your PC/home
network connects to your ADSL router
using for example, wireless or USB, then
although your FDX 840 connects into
the ADSL router using ethernet cable,
data traffic from your PC/home network
will not go via your FDX 840. This doesn't
matter, but voice quality does improve
if home network applications are fed
into the LAN side of the FDX 840 rather
than bypassing it and going direct into
the ADSL router.
6
Advertisement
