Troubleshooting - Bissell Healthy Home Vacuum 16N5 series User Manual

T
roubleshooting
Vacuum cleaner won't turn on
possible causes
1. Power cord not plugged in
2. Blown fuse/tripped breaker
3. Thermal protector activated
4. Handle not fully attached
brush not rotating
possible causes
1. Brush switch turned to "Off"
2. Vacuum is in upright position
3. Brush is jammed
4. Brush needs to be reset
5. Handle not fully attached
Vacuum cleaner won't pick up or low suction
possible causes
1. Incorrect height setting
2. Hose wand not properly positioned
3. Dirt container not installed properly
4. Dirt container full
5. Clog in cleaner
6. Filters are dirty
7. Hose not properly attached
8. Fiber door and or gasket missing
or not installed properly
16
w w w . b i s s e l l . c a
WaRNING:
To reduce the risk of electric shock,
turn power off and disconnect
polarized plug from electrical outlet
before performing maintenance or

troubleshooting.

Remedies
1. Check electrical plug
2. Check/replace fuse or reset breaker
3. Allow cleaner to cool for 30 minutes, see
pg. 13
4. Remove handle and reinstall
Remedies
1. Make sure brush switch is in "On" position
2. Recline vacuum to operate brush
3. Remove obstruction or debris (pg. 14),
unplug cleaner to reset brush (pg. 14)
4. Unplug cleaner to reset brush (pg. 14)
5. Remove handle and reinstall
Remedies
1. Turn dial to lower setting
2. Make sure hose wand is fully seated in
base and diverter is seated to the left
3. Check assembly of upper and lower portions,
correctly position and snap into place
4. Empty dirt container
5. Follow instructions on pg. 12-13 for
clearing clogs
6. Check and clean foam filter, check and
replace HEPA filter cartridge if needed
7. Make sure hose collar is twisted to
lock position
8. Check filter door and gasket to verify
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