Troubleshooting Guide - KEP INTELLECT-69 Series Installation & Operating Instructions Manual

PROBLEM
Power is applied to unit but
the display does not light.
Unit works but occasionally
the display freezes or skips
counts.
Input signal is connected but
the unit does not totalize or
rate.
Display reading is inaccurate.
Ratemeter works properly but
totalizer is incorrect.
IF YOU HAVE ANY OTHER PROBLEMS, PLEASE CALL THE FACTORY.

TROUBLESHOOTING GUIDE

POSSIBLE CAUSES
1. AC or DC power wiring is
incorrect.
1. Line noise is effecting the
processor due to a current
spike or surge.
1. Input wiring is incorrect
2. High and low scaling set-
tings are incorrect.
3. Transmitting device is de-
fective.
4. Unit is defective.
1. Input wiring is incorrect.
1. Time base is incorrect.
1. Recheck power wiring.
1. Use a different power sup-
ply or install a surge sup-
pressor.
1. Recheck input wiring.
2. Recheck high and low scal-
ing settings.
3. Replace transmitting de-
vice.
4. To confirm set meter for 0-
10V input, low @ 0; high @
10. Apply a 0-10V signal to
the voltage input (pin 5).
When viewing the rate the
meter should display the
voltage value that is applied.
If not call factory for an
RMA#.
1. Be sure that voltage sig-
nals are connected to volt-
age input (pin 5) and cur-
rent signals are connected
to current input (pin 4).
1. Recheck time base setting
in setup section of the pro-
gram menu.
21
SOLUTIONS