Related Manuals for Dell Vostro 3582
Summary of Contents for Dell Vostro 3582
- Page 1 Vostro 3582 Service Manual (without optical drive) Regulatory Model: P75F Regulatory Type: P75F011...
- Page 2 A WARNING indicates a potential for property damage, personal injury, or death. © 2019 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.
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Page 3: Table Of Contents
Contents 1 Working on your computer..........................6 Safety instructions................................6 Before working inside your computer..........................6 Electrostatic discharge—ESD protection........................7 Transporting sensitive components..........................7 Lifting equipment ................................ 7 ESD field service kit ................................8 Components of an ESD field service kit........................8 ESD protection summary ............................ - Page 4 Removing the M.2 2280 solid state drive....................... 25 Installing the M.2 2280 Solid state drive ........................26 Removing the M.2 2230 Solid state drive.......................27 Installing the M.2 2230 Solid state drive.........................28 I/O board...................................30 Removing the I/O board............................30 Installing the IO board..............................31 Touchpad...................................33 Removing the touchpad............................33 Installing the touchpad..............................
- Page 5 Enhanced Pre-Boot System Assessment (ePSA) diagnostics...................80 Running the ePSA diagnostics..........................80 System diagnostic lights..............................80 Flashing BIOS (USB key)..............................81 Flashing the BIOS................................82 Backup media and recovery options..........................82 WiFi power cycle................................82 Flea power release................................82 5 Getting help..............................83 Contacting Dell................................. 83 Contents...
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Page 6: Working On Your Computer
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. -
Page 7: Electrostatic Discharge-Esd Protection
Before transporting a static-sensitive component, place it in an anti-static container or packaging. Transporting sensitive components When transporting ESD sensitive components such as replacement parts or parts to be returned to Dell, it is critical to place these parts in anti-static bags for safe transport. -
Page 8: Esd Field Service Kit
It is recommended that all field service technicians use the traditional wired ESD grounding wrist strap and protective anti-static mat at all times when servicing Dell products. In addition, it is critical that technicians keep sensitive parts separate from all insulator parts while performing service and that they use anti-static bags for transporting sensitive components. -
Page 9: After Working Inside Your Computer
After you complete any replacement procedure, ensure that you connect external devices, cards, and cables before turning on your computer. CAUTION: To avoid damage to the computer, use only the battery designed for this particular Dell computer. Do not use batteries designed for other Dell computers. Steps Connect any external devices, such as a port replicator or media base, and replace any cards, such as an ExpressCard. -
Page 10: Technology And Components
Technology and components NOTE: Instructions provided in this section are applicable on computers shipped with Windows 10 operating system. Windows 10 is factory-installed with this computer. Topics: • DDR4 • HDMI 1.4 • USB features • Intel Optane memory DDR4 DDR4 (double data rate fourth generation) memory is a higher-speed successor to the DDR2 and DDR3 technologies and allows up to 512 GB in capacity, compared to the DDR3's maximum of 128 GB per DIMM. -
Page 11: Memory Errors
Figure 2. Thickness difference Curved edge DDR4 modules feature a curved edge to help with insertion and alleviate stress on the PCB during memory installation. Figure 3. Curved edge Memory Errors Memory errors on the system display the new ON-FLASH-FLASH or ON-FLASH-ON failure code. If all memory fails, the LCD does not turn on. -
Page 12: Advantages Of Hdmi
• Additional Color Spaces - Adds support for additional color models used in digital photography and computer graphics • 4K Support - Enables video resolutions far beyond 1080p, supporting next-generation displays that will rival the Digital Cinema systems used in many commercial movie theaters •... -
Page 13: Speed
Speed Currently, there are 3 speed modes defined by the latest USB 3.0/USB 3.1 Gen 1 specification. They are Super-Speed, Hi-Speed and Full- Speed. The new SuperSpeed mode has a transfer rate of 4.8Gbps. While the specification retains Hi-Speed, and Full-Speed USB mode, commonly known as USB 2.0 and 1.1 respectively, the slower modes still operate at 480Mbps and 12Mbps respectively and are kept to maintain backward compatibility. -
Page 14: Compatibility
• USB 3.0/USB 3.1 Gen 1 RAIDs • Optical Media Drives • Multimedia Devices • Networking • USB 3.0/USB 3.1 Gen 1 Adapter Cards & Hubs Compatibility The good news is that USB 3.0/USB 3.1 Gen 1 has been carefully planned from the start to peacefully co-exist with USB 2.0. First of all, while USB 3.0/USB 3.1 Gen 1 specifies new physical connections and thus new cables to take advantage of the higher speed capability of the new protocol, the connector itself remains the same rectangular shape with the four USB 2.0 contacts in the exact same location as before. -
Page 15: Disabling Intel Optane Memory
Disabling Intel Optane memory About this task CAUTION: After disabling Intel Optane memory, do not uninstall the driver for Intel Rapid Storage Technology as it will result in a blue screen error. The Intel Rapid Storage Technology user interface can be removed without uninstalling the driver. NOTE: Disabling Intel Optane memory is required before removing the SATA storage device, accelerated by the Intel Optane memory module, from the computer. -
Page 16: Removing And Installing Components
Removing and installing components Recommended tools The procedures in this document may require the following tools: • Phillips #00 and #01 screwdriver • Plastic scribe Screw list The following table provides the list of screws that are used for securing different components. Table 3. -
Page 17: Sd Card
Component Screw type Quantity Screw image Power-adapter port M2x3 I/O board M2x4 Power button M2x2 Solid-state drive M2x2 System board M2x4 Wireless-antenna bracket M2x4 SD card Removing the SD card Prerequisite Follow the procedure in Before working inside your computer. Steps Push the SD card to release it from the computer. -
Page 18: Installing The Sd Card
Installing the SD card Step Slide the Secure Digital into the slot until it clicks into place. Next step Follow the procedure in after working inside your computer. Base cover Removing the base cover Prerequisites Follow the procedure in Before working inside your computer. - Page 19 Pry the base cover from the top-left corner [1] and continue to pry open the sides of the base cover [2, 3, 4]. Removing and installing components...
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Page 20: Installing The Base Cover
Installing the base cover Steps Place the base cover on the palmrest and keyboard assembly [1]. Press on the edges and sides of the base cover till it snaps into place [2, 3, 4] Tighten the three captive screws, replace the six (M2.5x7) screws and the single (M2x4) screw that secure the base cover to the palmrest and keyboard assembly [1, 2, 3]. -
Page 21: Battery
Next steps Install the SD card Follow the procedure in after working inside your computer Battery Removing the battery Follow the procedure in Before working inside your computer. Remove the base cover. Disconnect the battery cable from the connector on the system board [1]. Remove the four (M2x3) screws securing the battery to the palm rest and keyboard assembly [2]. -
Page 22: Installing The Battery
Installing the battery Steps Align the screw holes on the battery with the screw holes on the palm rest assembly [1]. Replace the four screws to secure the battery to the system [2]. Connect the battery cable to its connector on the system board [3]. Removing and installing components... -
Page 23: Memory Modules
Next steps Install the Base cover: Follow the procedures in After working inside your computer. Memory modules Removing the memory module Prerequisite Follow the procedure in Before working inside your computer. Remove the card. Remove the base cover. Remove the battery Steps Pull the clips securing the memory module until the memory module pops up [1]. -
Page 24: Installing The Memory Module
Installing the memory module Steps Insert the memory module into the memory socket [1]. Press the memory module until the clips secure the memory module [2]. Removing and installing components... -
Page 25: M2. Sata Solid State Drive (Ssd)
Next steps Install the battery. Install the base cover. Install the card. Follow the procedures in After working inside your computer. M2. SATA Solid State Drive (SSD) Removing the M.2 2280 solid state drive Prerequisite Follow the procedure in Before working inside your computer. -
Page 26: Installing The M.2 2280 Solid State Drive
Installing the M.2 2280 Solid state drive Steps Slide and insert the solid-state drive into the solid-state drive slot [1]. Place the thermal pad on the SSD as shown in the image [2]. Tighten the captive screw that secures the thermal plate to the palmrest and keyboard assembly [3]. Replace the single (M2x3) screw that secures the thermal plate to the palmrest and keyboard assembly [4]. -
Page 27: Removing The M.2 2230 Solid State Drive
Next steps Install the battery. Install the base cover. Install the card. Follow the procedures in After working inside your computer. Removing the M.2 2230 Solid state drive Prerequisite Follow the procedure in Before working inside your computer. Remove the card. -
Page 28: Installing The M.2 2230 Solid State Drive
Turn the thermal plate over. Remove the (M2x2) screw that secures the solid-state drive to the thermal plate [1]. Lift the solid-state drive off the thermal plate [2]. Installing the M.2 2230 Solid state drive Steps Place the solid-state drive into the slot of the thermal plate [1] Replace the single (M2x2) screw that secures the solid-state drive to the thermal plate [2]. - Page 29 Slide and insert the solid-state drive thermal plate into the solid-state drive slot [1]. Tighten the captive screw that secures the thermal plate to the palmrest and keyboard assembly [2]. Replace the (M2x3) screw that secures the thermal plate to the palmrest and keyboard assembly [3]. Next steps Install the battery.
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Page 30: I/O Board
I/O board Removing the I/O board Disconnect the coin-cell battery cable from the I/O board [1]. Open the latch and disconnect the I/O-board cable from the system board [2]. Remove the two screws (M2x4) that secure the I/O board to the palm rest and keyboard assembly [1]. Lift the I/O board off the palm rest and keyboard assembly [2]. -
Page 31: Installing The Io Board
Installing the IO board Using the alignment posts, place the I/O board on the palm rest and keyboard assembly [1]. Replace the two screws (M2x4) that secure the I/O board to the palm rest and keyboard assembly [2]. Removing and installing components... - Page 32 Connect the coin-cell battery cable to the I/O board [1]. Connect the I/O-board cable to the system board and close the latch to secure the cable [2]. Removing and installing components...
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Page 33: Touchpad
Touchpad Removing the touchpad Prerequisite Follow the procedure in Before working inside your computer. Remove the card. Remove the base cover. Remove the battery Steps Open the latch and disconnect the hard-drive cable from the system board [1]. Open the latch and disconnect the touchpad cable from the system board [2]. Gently peel the tape that secures the touchpad to the palm rest and keyboard assembly [3]. - Page 34 Remove the four screws (M2x2) that secure the touchpad to the palm rest and keyboard assembly [1]. Lift the touchpad off the palm rest and keyboard assembly [2]. Removing and installing components...
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Page 35: Installing The Touchpad
Installing the touchpad About this task NOTE: Ensure that the touchpad is aligned with the guides available on the palm-rest and keyboard assembly, and the gap on either sides of the touchpad is equal. Steps Place the touchpad into the slot on the palm rest and keyboard assembly [1]. Replace the four screws (M2x2) that secure the touchpad to the palm rest and keyboard assembly [2]. - Page 36 Affix the tape that secures the touchpad to the palm rest and keyboard assembly [1]. Slide the touchpad cable into the connector on the system board and close the latch to secure the cable [2]. Slide the hard-drive cable into the connector on the system board and close the latch to secure the cable [3]. Removing and installing components...
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Page 37: Hard Drive Assembly
Next steps Install the battery. Install the base cover. Install the card. Follow the procedures in After working inside your computer. Hard drive assembly Removing the hard drive assembly Prerequisite Follow the procedure in Before working inside your computer. Remove the card. -
Page 38: Installing The Hard Drive Assembly
Installing the hard drive assembly Steps Align the screw holes on the hard drive assembly with the screw holes on the palm rest and keyboard assembly [1]. Replace the four screws (M2x3) that secure the hard drive assembly to the palm rest and keyboard assembly [2]. Connect the hard drive cable to the system board and close the latch to secure the cable [3]. -
Page 39: Installing The Hard Drive
Steps Disconnect the interposer from the hard drive assembly. Remove the four screws (M3x3) that secure the hard drive bracket to the hard drive [1]. Lift the hard drive bracket off the hard drive [2]. Installing the hard drive Steps Align the screw holes on the hard drive bracket with the screw holes on the hard drive [1]. -
Page 40: Wlan Card
Connect the interposer to the hard drive assembly. Next steps Install the hard drive assembly. Install the battery. Install the base cover. Install the card. Follow the procedures in After working inside your computer. WLAN card Removing the WLAN card Prerequisite Follow the procedure in Before working inside your... -
Page 41: Installing The Wlan Card
Remove the base cover. Remove the battery Steps Remove the M2x3 screw that secures the WLAN bracket to the system [1]. Lift the WLAN bracket from the system [2]. Disconnect the WLAN antenna cables from the connectors on the WLAN card [3]. Pull the WLAN card from the connector on the system board [4]. -
Page 42: Coin-Cell Battery
Next steps Install the battery. Install the base cover. Install the card. Follow the procedures in After working inside your computer. Coin-cell battery Removing the coin-cell battery Prerequisites CAUTION: Removing the coin-cell battery resets the BIOS setup program’s settings to default. Before removing the coin-cell battery, it is recommended to note the BIOS setup program’s settings. -
Page 43: Installing The Coin-Cell Battery
Installing the coin-cell battery Steps Affix the coin cell battery on the palm rest and keyboard assembly [1]. Connect the coin-cell battery cable to the connector on the IO board [2]. Removing and installing components... -
Page 44: Thermal Plate
Next steps Install the battery. Install the base cover. Install the card. Follow the procedures in After working inside your computer. Thermal plate Removing the thermal plate Prerequisite Follow the procedure in Before working inside your computer. Remove the card. Remove the base cover. - Page 45 Remove the two (M2.5x5) screws that secure the thermal plate to the chassis [1]. Loosen the four captive screws that secure the thermal plate to the chassis in a sequential order (1,2,3,4) as shown on the thermal plate [2] . Lift the thermal plate from the system board [3].
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Page 46: Installing The Thermal Plate
Installing the thermal plate Steps Place the thermal plate on the system board and align the screw holes on the thermal plate with the screw holes on the system board [1]. Tighten the captive screws in a sequential order (1,2,3,4) as indicated on the heat sink to secure the thermal plate to the system board [2]. -
Page 47: Speaker
Next steps Install the battery. Install the base cover. Install the card. Follow the procedures in After working inside your computer. Speaker Removing the speakers Prerequisite Follow the procedure in Before working inside your computer. Remove the card. Remove the base cover. -
Page 48: Installing The Speakers
Installing the speakers About this task NOTE: If the rubber grommets are pushed out when removing the speakers, push them back in before replacing the speakers. Steps Using the alignment posts and rubber grommets, place the speakers in the slots on the palm rest and keyboard assembly [1]. Route the speaker cable through the routing guides on the palm rest and keyboard assembly [2]. -
Page 49: Display Assembly
Next steps Install the M.2 SSD card. Install the battery. Install the base cover. Install the card. Follow the procedures in After working inside your computer. Display assembly Removing the display assembly Prerequisite Follow the procedure in Before working inside your computer. - Page 50 Remove the five screws (M2.5x5) that secure the left and right hinges [1]. Slightly lift the palmrest assembly [2] Removing and installing components...
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Page 51: Installing The Display Assembly
Lift the hinges [1] and pull the display assembly to remove the display assembly from the system [2] Installing the display assembly Steps Slide the palm rest and keyboard assembly at an angle [1]. Close the palm rest and keyboard assembly [2]. Using the alignment posts, press the hinges down on the system board and the palm rest and keyboard assembly [3]. - Page 52 Replace the five screws (M2.5x5) that secure the left and right hinges to the system board and palm rest and keyboard assembly. Removing and installing components...
- Page 53 Route the display cable through the routing clips[1]. Connect the display cable to the system board [2]. Route the wireless cable through the routing clips [3]. Removing and installing components...
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Page 54: System Board
Next steps Install the display assembly. Install the thermal pad. Install the WLAN card. Install the battery. Install the base cover. Install the card. Follow the procedures in After working inside your computer. System board Removing the system board Prerequisites Follow the procedure in Before working inside your computer. - Page 55 Open the latch and disconnect the power button board cable from the connector on the system board [1]. Open the latch and disconnect the finger-print reader cable from the connector on the system board [2]. Open the latch and disconnect the I/O board cable from the connector on the system board [3]. Open the latch and disconnect the hard-drive cable from the connector on the system board [4].
- Page 56 Remove the screw (M2x4) that secures the system board to palm rest and keyboard assembly. Lift the system board off the palm rest and keyboard assembly. Removing and installing components...
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Page 57: Installing The System Board
Installing the system board Steps Align the screw hole on the system board with the screw hole on the palm rest and keyboard assembly [1]. Replace the screw (M2x4) that secures the system board to the palm rest and keyboard assembly [2]. Removing and installing components... - Page 58 Connect the power button board cable from the connector on the system board [1]. Connect the finger-print reader cable from the connector on the system board [2]. Connect the I/O board cable from the connector on the system board [3]. Connect the hard-drive cable from the connector on the system board [4].
- Page 59 Connect the power-adapter port cable from the system board [1]. Connect the speaker cable from the system board [2]. Next steps Install the display assembly. Removing and installing components...
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Page 60: Display Bezel
Install the thermal pad. Install the WLAN card. Install the battery. Install the base cover. Install the card. Follow the procedures in After working inside your computer. Display bezel Removing the display bezel Prerequisites Follow the procedure in Before working inside your computer. -
Page 61: Installing The Display Bezel
Installing the display bezel Step Align the display bezel with the display back-cover and antenna assembly, and then gently snap the display bezel into place [1]. Next steps Install the display assembly. Install the WLAN card. Install the battery. Install the base cover. -
Page 62: Installing The Camera
Remove the display assembly Remove the display bezel Steps Using a plastic scribe, gently pry the camera off the display back-cover and antenna assembly [1]. Disconnect the camera cable from the camera module [2]. Lift the camera module from the display back-cover and antenna assembly [3]. Installing the camera Steps Using the alignment post, adhere the camera module on the display back-cover and antenna assembly [1]. -
Page 63: Display Panel
Next steps Install the display bezel. Install the display assembly. Install the WLAN card. Install the battery. Install the base cover. Install the card. Follow the procedures in After working inside your computer. Display panel Removing the display panel Prerequisites Follow the procedure in Before working inside your computer. - Page 64 Remove the display bezel Steps Remove the four (M2x2) screws that secure the display panel to the display back-cover and antenna assembly [1]. Lift the display panel and turn it over [2]. Peel the tape that secures the display cable to the back of the display panel [1]. Lift the latch and disconnect the display cable from the display-panel cable connector [2].
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Page 65: Installation Display Panel
Installation display panel Steps Place the display panel on a flat and clean surface [1]. Connect the display cable to the connector at the back of the display panel and close the latch to secure the cable [2]. Adhere the tape that secures the display cable to the back of the display panel [3]. Turn the display panel over and place it on the display back-cover and antenna assembly [4]. - Page 66 Align the screw holes on the display panel with the screw holes on the display back-cover and antenna assembly. Replace the four (M2x2) screws that secure the display panel to the display back-cover and antenna assembly [1]. Removing and installing components...
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Page 67: Display Hinges
Next steps Install the display bezel. Install the display assembly. Install the WLAN card. Install the battery. Install the base cover. Install the card. Follow the procedures in After working inside your computer. Display hinges Removing the display hinges Prerequisites Follow the procedure in Before working inside your computer. -
Page 68: Installing The Display Hinges
Installing the display hinges Steps Align the screw holes on the hinges and brackets with the screw holes on the display back-cover and antenna assembly [1]. Replace the eight (M2.5x2.5) screws and two (M2x2) screws that secure the hinges to the display back-cover and antenna assembly [2, 3]. -
Page 69: Display Cable
Next steps Install the display panel. Install the display bezel. Install the display assembly. Install the WLAN card. Install the battery. Install the base cover. Install the card. Follow the procedures in After working inside your computer. Display cable Removing the display cable Prerequisites Follow the procedure in Before working inside your... -
Page 70: Installing The Display Cable
Remove the display assembly Remove the display bezel Remove the display panel Remove the display hinges Steps Remove the camera cable and the display cable from the routing guides on the display back-cover and antenna assembly [1]. Peel the adhesive that secures the camera cable [2]. Lift the camera cable and the display cable off the display back-cover and antenna assembly [3]. -
Page 71: Power Button Board
Next steps Install the display hinges. Install the display panel. Install the display bezel. Install the display assembly. Install the WLAN card. Install the battery. Install the base cover. Install the card. Follow the procedures in After working inside your computer. -
Page 72: Installing The Power Button Board
Remove the display assembly Steps Open the latch and disconnect the power-button board cable from the system board [1]. Peel off the tape that secures the power-button board to the palm rest and keyboard assembly [2]. Remove the screw (M2x3) that secures the power-button board to the palm rest and keyboard assembly [3]. Lift the power-button board, along with the cable, off the palm rest and keyboard assembly [4]. -
Page 73: Power Button
Next steps Install the display assembly. Install the thermal pad. Install the WLAN card. Install the battery. Install the base cover. Install the card. Follow the procedures in After working inside your computer. Power button Removing the power button Prerequisite Follow the procedure in Before working inside your computer. -
Page 74: Installing The Power Button
Steps Remove the M2x2 screw that secure the power button to the palm rest and keyboard assembly [1]. Lift the power button off the palm rest and keyboard assembly [2]. Installing the power button Steps Align and place the power button on the palm rest and keyboard assembly [1]. Replace the M2x2 screw that secures the power button to the palm rest and keyboard assembly [2]. -
Page 75: Power Connector Port
Next steps Install the power button board. Install the display assembly. Install the thermal pad. Install the WLAN card. Install the battery. Install the base cover. Install the card. Follow the procedures in After working inside your computer. Power connector port Removing the power connector port Prerequisite Follow the procedure in... -
Page 76: Installing Power Connector Port
Remove the screw (M2x2) that secures the power-adapter port to the palm rest and keyboard assembly [3]. Lift the power-adapter port, along with its cable, off the palm rest and keyboard assembly [4]. Installing power connector port Align the screw hole on the power-adapter port with the screw hole on the palm rest and keyboard assembly [1]. Replace the screw (M2x2) that secures the power-adapter port to the palm rest and keyboard assembly [2]. -
Page 77: Display Back-Cover
Display back-cover Removing the display back-cover Prerequisites Follow the procedure in Before working inside your computer. Remove the card. Remove the base cover. Remove the battery Remove the WLAN card Remove the thermal plate Remove the display assembly Remove the display bezel Remove the display panel... -
Page 78: Palm-Rest And Keyboard Assembly
About this task After performing all the preceding steps, you are left with the display back-cover. Palm-rest and keyboard assembly Removing the palmrest and keyboard assembly Prerequisites Follow the procedure in before working inside your computer Remove the card. Remove the base cover. - Page 79 Remove the display hinges Remove the power adapter port Remove the system board About this task After performing the preceding steps, you are left with the palmrest and keyboard assembly. Removing and installing components...
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Page 80: Troubleshooting
Running the ePSA diagnostics Turn on your computer. As the computer boots, press the F12 key as the Dell logo appears. On the boot menu screen, select the Diagnostics option. Click the arrow at the bottom left corner. -
Page 81: Flashing Bios (Usb Key)
Copy the BIOS setup program file to the bootable USB drive. Connect the bootable USB drive to the computer that needs the BIOS update. Restart the computer and press F12 when the Dell logo is displayed on the screen. Boot to the USB drive from the One Time Boot Menu. -
Page 82: Flashing The Bios
Double-click the BIOS update file icon and follow the instructions on the screen. Backup media and recovery options Dell proposes multiple options for recovering Windows operating system on your Dell PC. For more information. see Dell Windows Backup Media and Recovery Options. -
Page 83: Getting Help
About this task Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: Steps Go to Dell.com/support.