Dell Precision 3580 Owner's Manual
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Dell Precision 3580 Owner's Manual

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Precision 3580
Owner's Manual
Regulatory Model: P127F
Regulatory Type: P127F001
March 2023
Rev. A00

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Summary of Contents for Dell Precision 3580

  • Page 1 Precision 3580 Owner's Manual Regulatory Model: P127F Regulatory Type: P127F001 March 2023 Rev. A00...
  • Page 2 A WARNING indicates a potential for property damage, personal injury, or death. © 2023 Dell Inc. or its subsidiaries. All rights reserved. Dell Technologies, Dell, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.

  • Page 3: Table Of Contents

    Right....................................... 8 Left......................................9 Top......................................10 Display....................................11 Bottom....................................12 Service Tag..................................12 Battery charge and status light .............................13 Chapter 2: Set up your Precision 3580..................14 Chapter 3: Specifications of Precision 3580................16 Dimensions and weight..............................16 Processor..................................... 16 Chipset....................................18 Operating system................................18 Memory....................................18 External ports..................................19...
  • Page 4 After working inside your computer........................37 BitLocker..................................37 Recommended tools................................. 37 Screw list.....................................38 Major components of Precision 3580.......................... 39 Chapter 5: Removing and installing Customer Replaceable Units (CRUs)........42 SIM card tray..................................42 Removing the SIM card tray (Optional).........................42 Installing the SIM card tray (Optional)........................43 Base cover..................................
  • Page 5 Installing the battery..............................69 Assembly inner frame................................ 71 Removing the assembly-inner frame........................71 Installing the assembly-inner frame.........................72 Touchpad.....................................74 Removing the touchpad............................. 74 Installing the touchpad............................... 75 Speakers....................................76 Removing the speakers.............................. 76 Installing the speakers..............................77 Coin-cell battery................................78 Removing the coin-cell battery..........................78 Installing the coin-cell battery..........................
  • Page 6 Clearing BIOS (System Setup) and System passwords..................147 Chapter 10: Troubleshooting...................... 148 Handling swollen Lithium-ion batteries........................148 Locate the Service Tag or Express Service Code of your Dell computer ..........148 Dell SupportAssist Pre-boot System Performance Check diagnostics.............. 149 Running the SupportAssist Pre-Boot System Performance Check.............. 149 Built-in self-test (BIST)..............................149...
  • Page 7 System-diagnostic lights..............................151 Recovering the operating system..........................152 Real-Time Clock (RTC Reset)............................152 Backup media and recovery options........................... 153 Wi-Fi power cycle................................153 Drain residual flea power (perform hard reset)......................153 Chapter 11: Getting help and contacting Dell................154 Contents...

  • Page 8: Chapter 1: Views Of Precision 3580

    Views of Precision 3580 Right 1. microSD-card slot Reads from and writes to the microSD-card. 2. Universal audio jack Connect headphones or a headset (headphone and microphone combo). 3. USB 3.2 Gen 1 port Connect devices such as external storage devices and printers. Provides data transfer speeds up to 5 Gbps.

  • Page 9: Left

    Supports USB4, DisplayPort 1.4, Thunderbolt 4 and also enables you to connect to an external display using a display adapter. Provides data transfer rates of up to 40 Gbps for USB4 and Thunderbolt 4. NOTE: You can connect a Dell Docking Station to the Thunderbolt 4 ports. For more information, search in the Knowledge Base Resource at www.dell.com/support. NOTE: A USB Type-C to DisplayPort adapter (sold separately) is required to connect a DisplayPort device.

  • Page 10: Top

    4. NFC/Contactless smart card reader (optional) Provides contactless access of cards in corporate networks. 5. Touchpad Move your finger on the touchpad to move the mouse pointer. Tap to left-click and two fingers tap to right-click. Views of Precision 3580...

  • Page 11: Display

    Turns on when the camera is in use. 7. Ambient-light sensor The sensor detects the ambient light and automatically adjusts the display brightness. 8. Right microphone Provides digital sound input for audio recording and voice calls. Views of Precision 3580...

  • Page 12: Bottom

    3. Fan vents Service Tag The service tag is a unique alphanumeric identifier that allows Dell service technicians to identify the hardware components in your computer and access warranty information. Views of Precision 3580...

  • Page 13: Battery Charge And Status Light

    Battery charge and status light The following table lists the battery charge and status light behavior of your Precision 3580. Table 1. Battery charge and status light behavior Power Source LED Behavior System Power State Battery Charge Level AC Adapter...

  • Page 14: Chapter 2: Set Up Your Precision 3580

    Follow the on-screen instructions to complete the setup. For more information about installing and configuring Ubuntu, search in the Knowledge Base Resource at www.dell.com/support. For Windows: Follow the on-screen instructions to complete the setup. When setting up, Dell recommends that you: ● Connect to a network for Windows updates. NOTE: If connecting to a secured wireless network, enter the password for the wireless network access when prompted.
  • Page 15 SupportAssist proactively checks the health of your system's hardware and software. When an issue is detected, the necessary system state information is sent to Dell to begin troubleshooting. SupportAssist is preinstalled on most of the Dell devices running Windows operating system.

  • Page 16: Chapter 3: Specifications Of Precision 3580

    Specifications of Precision 3580 Dimensions and weight The following table lists the height, width, depth, and weight of your Precision 3580. Table 3. Dimensions and weight Description Values Height: Front height 20.80 mm (0.82 in.) Rear height 22.80 mm (0.90 in.) Width 357.80 mm (14.09 in.)
  • Page 17 12 MB 12 MB 12 MB 18 MB 24 MB Integrated Intel Iris Xe Intel Iris Xe Intel Iris Xe Intel Iris Xe Intel Iris Xe Intel Iris Xe graphics Graphics Graphics Graphics Graphics Graphics Graphics Specifications of Precision 3580...

  • Page 18: Chipset

    Chipset The following table lists the details of the chipset supported by your Precision 3580. Table 5. Chipset Description Values Chipset Integrated in the processor Processor Generation Intel Core i5/i7 DRAM bus width 64-bit Flash EPROM 32 MB+16 MB for vPro...

  • Page 19: External Ports

    To learn more about the features of different types of M.2 cards, search in the Knowledge Base Resource at www.dell.com/support. Ethernet The following table lists the wired Ethernet Local Area Network (LAN) specifications of your Precision 3580. Table 9. Ethernet specifications Description Values...

  • Page 20: Wireless Module

    Wireless module The following table lists the Wireless Local Area Network (WLAN) modules supported on your Precision 3580. Table 10. Wireless module specifications Description Option one Option two Model number Realtek RTL8852BE Intel AX211 Transfer rate Up to 1201 Mbps...

  • Page 21: Audio

    For instructions on how to find your computer's IMEI (International Mobile Station Equipment Identity) number, search in the Knowledge Base Resource at www.dell.com/support. Audio The following table lists the audio specifications of your Precision 3580. Table 12. Audio specifications Description...

  • Page 22: Storage

    M.2 2230 self-encrypting drive PCIe Gen4 x4 NVMe, up to 64 Gbps 256 GB Media-card reader The following table lists the media-card reader specifications of your Precision 3580. Table 14. Media-card reader (standard offering) Description Values Media supported (Maximum capacity supported will vary by Flash Media Types) Media Supported ●...

  • Page 23: Keyboard Function Keys

    For example, if you press 2, 2 is displayed; if you press Shift and 2, @ is displayed. Specifications of Precision 3580...

  • Page 24: Camera

    Camera The following table lists the camera specifications of your Precision 3580. Table 17. Camera specifications Description Values Number of cameras Camera type ● FHD RGB camera ● FHD RGB + IR camera ● FHD RGB+IR camera with Ambient Light Sensor, Express...

  • Page 25: Power Adapter

    Power adapter The following table lists the power adapter specifications of your Precision 3580. Table 19. Power adapter specifications Description Option one Option two Option three Type ● 65 W USB-C 100 W, USB-C 130 W, USB-C ● 65 W USB-C two-pin Input voltage 100 VAC –...

  • Page 26: Display

    CAUTION: Dell recommends that you charge the battery regularly for optimal power consumption. If your battery charge is completely depleted, connect the power adapter, turn on your computer, and then restart your computer to reduce the power consumption.

  • Page 27: Fingerprint Reader (Optional)

    4.5 W (maximum) Anti-glare vs glossy finish Anti-glare Anti-glare Anti-glare Fingerprint reader (optional) The following table lists the specifications of the optional fingerprint-reader of your Precision 3580. Table 22. Fingerprint reader specifications Description Values Fingerprint-reader sensor technology Capacitive Fingerprint-reader sensor resolution...

  • Page 28: Gpu-Integrated

    GPU—Integrated The following table lists the specifications of the integrated Graphics Processing Unit (GPU) supported by your Precision 3580. Table 24. GPU—Integrated Controller External display support Memory size Processor Intel UHD Graphics One HDMI 2.0 port Single-channel memory Generation Intel Core...

  • Page 29: Smart-Card Reader

    Hardware security SED SSD NVMe, SSD and HDD (Opal and non-Opal) per SDL Smart-card reader Contactless smart-card reader This section lists the contactless smart-card reader specifications of your Precision 3580. Table 28. Contactless smart-card reader specifications Title Description Dell ControlVault 3 contactless...

  • Page 30: Contacted Smart-Card Reader

    Oberthur idOnDemand - OCS5.2 80K ID-One Cosmo 64 RSA D V5.4 T=0 card Contacted smart-card reader The following table lists the contacted smart-card reader specifications of your Precision 3580. Table 30. Contacted smart-card reader specifications Title Description Dell ControlVault 3 smart-card...

  • Page 31: Operating And Storage Environment

    Dell ControlVault 3 Smart-card reader is compliant with the FIDO SPEC Operating and storage environment This table lists the operating and storage specifications of your Precision 3580. Airborne contaminant level: G1 as defined by ISA-S71.04-1985 Table 31. Computer environment Description...

  • Page 32: Dell Support Policy

    * Measured using a random vibration spectrum that simulates user environment. † Measured using a 2 ms half-sine pulse. Dell Support policy For information on Dell support policy, search in the Knowledge Base Resource at www.dell.com/support. ComfortView Plus WARNING: Prolonged exposure to blue light from the display may lead to long-term effects such as eye strain, eye fatigue, or damage to the eyes.

  • Page 33: Dell Optimizer

    Figure 1. Camera shutter Dell Optimizer This section provides the Dell Optimizer specifications of your Precision 3580. On Precision 3580 with Dell Optimizer, the following features are supported: ● ExpressConnect—Automatically joins the access point with the strongest signal, and directs bandwidth to conferencing applications when in use.

  • Page 34: Chapter 4: Working Inside Your Computer

    You should only perform troubleshooting and repairs as authorized or directed by the Dell technical assistance team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. See the safety instructions that is shipped with the product or at www.dell.com/regulatory_compliance.

  • Page 35: Safety Precautions

    Ensure that your computer is shut down and the AC adapter is disconnected. a. Hold <B> key on the keyboard and press the power button for 3 seconds or until the Dell logo appears on the screen. b. Press any key to continue.

  • Page 36: Esd Field Service Kit

    Due to the increased density of semiconductors used in recent Dell products, the sensitivity to static damage is now higher than in previous Dell products. For this reason, some previously approved methods of handling parts are no longer applicable. Two recognized types of ESD damage are catastrophic and intermittent failures.

  • Page 37: Transporting Sensitive Components

    Transporting sensitive components When transporting ESD sensitive components such as replacement parts or parts to be returned to Dell, it is critical to place these parts in anti-static bags for safe transport.

  • Page 38: Screw List

    Screw list NOTE: When removing screws from a component, it is recommended to note the screw type, the quantity of screws, and then place them in a screw storage box. This is to ensure that the correct number of screws and correct screw type is restored when the component is replaced.

  • Page 39: Major Components Of Precision 3580

    Table 32. Screw list (continued) Component Screw type Quantity Screw image Smart card reader M2x2 Major components of Precision 3580 The following image shows the major components of Precision 3580. Working inside your computer...
  • Page 40 Working inside your computer...
  • Page 41 27. WLAN card NOTE: Dell provides a list of components and their part numbers for the original system configuration purchased. These parts are available according to warranty coverages purchased by the customer. Contact your Dell sales representative for purchase options.

  • Page 42: Chapter 5: Removing And Installing Customer Replaceable Units (Crus)

    Removing and installing Customer Replaceable Units (CRUs) The replaceable components in this chapter are Customer Replaceable Units (CRUs). CAUTION: Customers can replace only the Customer Replaceable Units (CRUs) following the safety precautions and replacement procedures. NOTE: The images in this document may differ from your computer depending on the configuration you ordered. SIM card tray Removing the SIM card tray (Optional) Prerequisites...

  • Page 43: Installing The Sim Card Tray (Optional)

    About this task Steps 1. Insert a pin into the release hole to release the SIM card tray. 2. Push the pin to disengage the lock, and eject the SIM card tray. 3. Slide the SIM card tray out of the slot on the computer. 4.

  • Page 44: Base Cover

    About this task Steps 1. Insert a pin into the release hole to release the SIM card tray. 2. Push the pin to disengage the lock, and eject the SIM card tray. 3. Slide the SIM card tray out of the slot on the computer. 4.
  • Page 45 CAUTION: If you are unable to turn on the computer, if your computer is unable to enter Service Mode, or the computer does not support Service Mode, proceed to disconnect the battery cable. 2. Remove the card. About this task NOTE: Before removing the base cover, ensure that there is no SD card installed in the SD card slot on your computer.

  • Page 46: Installing The Base Cover

    Steps 1. Loosen the eight captive screws that secure the base cover to the palm-rest assembly. 2. Using a plastic scribe, pry open the base cover from the recesses located in the U-shaped indents at the top edge of the base cover near the hinges.
  • Page 47 About this task The following images indicate the location of the base cover and provide a visual representation of the installation procedure. Removing and installing Customer Replaceable Units (CRUs)
  • Page 48 NOTE: If battery is not a pre-requisite and if you have disconnected the battery cable, ensure to connect the battery cable. To connect the battery cable, follow step 1 and step 2 in the procedure. Steps 1. Connect the battery cable to the connector on the system board. 2.

  • Page 49: Wireless Card

    Wireless card Removing the WLAN card Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the base cover. About this task The following image(s) indicate the location of the WLAN card and provides a visual representation of the removal procedure. Steps 1.

  • Page 50: Installing The Wlan Card

    Installing the WLAN card Prerequisites If you are replacing a component, remove the existing component before performing the installation process. About this task The following image(s) indicate the location of the WLAN card and provides a visual representation of the installation procedure. Steps 1.

  • Page 51: Wireless Wide Area Network (Wwan) Card

    2. Align the notch on the WLAN card with the tab on the WLAN-card slot. . 3. Adhere the WLAN card at an angle into the WLAN-card slot 4. Align the screw hole on the WLAN-card bracket with the screw hole on the WLAN card and palm-rest and keyboard assembly.

  • Page 52: Installing The 4G Wwan Card (Optional)

    Steps 1. Lift the 4G WWAN-card shield off the 4G WWAN card. 2. Remove the screw (M2x3) that secures the 4G WWAN-card bracket to the 4G WWAN card. 3. Lift the 4G WWAN-card bracket off the 4G WWAN card. 4. Disconnect the antenna cables from the 4G WWAN card. 5.
  • Page 53 Steps 1. Align the notch on the 4G WWAN card with the tab on the 4G WWAN-card slot. 2. Insert the 4G WWAN card at an angle into the 4G WWAN-card slot . 3. Connect the antenna cables to the 4G WWAN card. The following table provides the antenna-cable color scheme for the 4G WWAN card that is supported by your computer.

  • Page 54: Removing The 5G Wwan Card (Optional)

    5. Replace the screw (M2x3) that secures the 4G WWAN bracket to the 4G WWAN card. 6. Align and place the 4G WWAN-card shield over the 4G WWAN card. Next steps 1. Install the base cover. 2. Follow the procedure in After working inside your computer.

  • Page 55: Installing The 5G Wwan Card (Optional)

    Steps 1. Remove the screw (M2x3) that secures the 5G WWAN-card bracket to the 5G WWAN card. 2. Lift the 5G WWAN-card bracket off the 5G WWAN card. 3. Remove the two screws (M2x3) that secure the 5G WWAN-card shield to the palm-rest and keyboard assembly. 4.

  • Page 56: Memory Module

    Steps 1. Connect the antenna cables to the 5G WWAN card. The following table provides the antenna-cable color scheme for the 5G WWAN card that is supported by your computer. Table 35. Antenna-cable color scheme Connectors on the Antenna-cable color Silkscreen marking WWAN card △...

  • Page 57: Installing The Memory Module

    Steps 1. Using your fingertips, spread apart the securing clips on the memory-module slot until the memory module pops up. 2. Slide and remove the memory module from the memory-module slot on the system board. NOTE: Repeat step 1 and step 2 if there are more than one memory module installed on your computer. Installing the memory module Prerequisites If you are replacing a component, remove the existing component before performing the installation process.

  • Page 58: Solid-State Drive

    Steps 1. Align the notch on the memory module with the tab on the memory-module slot. 2. Slide the memory module firmly into the slot at an angle and press the memory module down until it clicks into place. NOTE: If you do not hear the click, remove the memory module and reinstall it.

  • Page 59: Installing The M.2 2230 Solid-State Drive In Slot 1

    Steps 1. Remove the two screws (M2x3) that secure the solid-state drive thermal shield to the palm-rest assembly. 2. Lift the solid-state drive thermal shield off the palm-rest assembly. 3. Remove the screw (M2x3) that secures the M.2 2230 solid-state drive to the solid-state drive bracket and palm-rest assembly.
  • Page 60 Steps 1. Place the M.2 2230 solid-state drive mounting bracket on its slot on the palm-rest assembly. 2. Align the notch on the M.2 2230 solid-state drive with the tab on the M.2 2230 solid-state drive slot. 3. Slide the M.2 2230 solid-state drive into the M.2 2230 solid-state drive slot. 4.

  • Page 61: Removing The M.2 2280 Solid-State Drive From Slot 1

    Removing the M.2 2280 solid-state drive from Slot 1 Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the card. 3. Remove the base cover. About this task The following image(s) indicate the location of the M.2 2280 solid-state drive in Slot 1 and provides a visual representation of the removal procedure.

  • Page 62: Installing The M.2 2280 Solid-State Drive In Slot 1

    Installing the M.2 2280 solid-state drive in Slot 1 Prerequisites If you are replacing a component, remove the existing component before performing the installation process. About this task The following image(s) indicate the location of the M.2 2280 solid-state drive in Slot 1 and provides a visual representation of the installation procedure.

  • Page 63: Removing The M.2 2230 Solid-State Drive From Slot 2

    Next steps 1. Install the base cover. 2. Install the card. 3. Follow the procedure in After working inside your computer. Removing the M.2 2230 solid-state drive from Slot 2 Prerequisites 1. Follow the procedure in Before working inside your computer.

  • Page 64: Installing The M.2 2230 Solid-State Drive In Slot 2

    2. Slide and lift the M.2 2230 solid-state drive off the solid-state drive slot. Installing the M.2 2230 solid-state drive in Slot 2 Prerequisites If you are replacing a component, remove the existing component before performing the installation process. About this task The following image(s) indicate the location of the M.2 2230 solid-state drive in Slot 2 and provides a visual representation of the installation procedure.

  • Page 65: Fan

    2. Install the card. 3. Follow the procedure in After working inside your computer. Removing the fan CAUTION: The information in this section is intended for authorized service technicians only. Prerequisites 1. Follow the procedure in Before working inside your computer.
  • Page 66 Prerequisites If you are replacing a component, remove the existing component before performing the installation process. About this task The following image(s) indicate the location of the fan and provides a visual representation of the installation procedure. Steps 1. Align the screw holes on the fan with the screw holes on the palm-rest assembly. 2.

  • Page 67: Chapter 6: Removing And Installing Field Replaceable Units (Frus)

    ● If the battery gets stuck inside your computer as a result of swelling, do not try to release it as puncturing, bending, or crushing a lithium-ion battery can be dangerous. In such an instance, contact Dell technical support for assistance. See www.dell.com/contactdell.
  • Page 68 Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the card. 3. Remove the base cover. About this task CAUTION: Removing the battery resets the BIOS setup program’s settings to default. It is recommended that you note the BIOS setup program’s settings before removing the battery. The following image(s) indicate the location of the battery and provides a visual representation of the removal procedure.

  • Page 69: Installing The Battery

    Steps 1. Disconnect the battery cable from the system board (if not disconnected earlier). 2. Loosen the five captive screws that secure the battery to the palm-rest assembly. 3. Lift the battery off the palm-rest assembly. 4. Flip the battery and peel the tape that adheres the battery cable to the battery. 5.
  • Page 70 About this task The following image(s) indicate the location of the battery and provides a visual representation of the installation procedure. Steps 1. Align and route the battery cable through the routing guides on the battery. 2. Adhere the tape that secures the battery cable to the battery. 3.

  • Page 71: Assembly Inner Frame

    Assembly inner frame Removing the assembly-inner frame CAUTION: The information in this section is intended for authorized service technicians only. Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the card. 3. Remove the base cover. 4.

  • Page 72: Installing The Assembly-Inner Frame

    Figure 2. Inner frame removal Steps 1. Remove the antenna cables from the routing guides on the palm-rest assembly. 2. Disconnect the speaker cable from the system board. 3. Remove the speaker cables from the routing guides on the palm-rest assembly. 4.
  • Page 73 Removing and installing Field Replaceable Units (FRUs)

  • Page 74: Touchpad

    Steps 1. Align the screw holes on the assembly-inner frame with the screw holes on the system board and the palm-rest assembly. 2. Replace the twelve screws (M2x3) that secure the assembly-inner frame to the palm-rest assembly. 3. Connect the speaker cable to the system board. 4.

  • Page 75: Installing The Touchpad

    5. Remove the 4G WWAN card 5G WWAN card, as applicable. 6. Remove the WLAN card. 7. Remove the assembly inner frame. About this task The following images indicate the location of the touchpad and provide a visual representation of the removal procedure. Steps 1.

  • Page 76: Speakers

    Steps 1. Place the touchpad into its slot on the palm-rest assembly. 2. Align the screw holes on the touchpad to the screw holes on the palm-rest assembly. 3. Replace the five screws (M2x2.5) that secure the touchpad to the palm-rest assembly. 4.

  • Page 77: Installing The Speakers

    3. Remove the base cover. About this task The following images indicate the location of the speakers and provide a visual representation of the removal procedure. Steps 1. Disconnect the speaker cable from the system board. 2. Remove the speaker cables from the routing guides on the palm-rest assembly. 3.

  • Page 78: Coin-Cell Battery

    Steps 1. Using the alignment posts, place the left and right speakers into their slots on the palm-rest assembly. 2. Route the speaker cable through the routing guides on the palm-rest assembly. 3. Connect the speaker cable to the system board. Next steps 1.

  • Page 79: Installing The Coin-Cell Battery

    Steps 1. Disconnect the coin-cell battery cable from the system board. 2. Release the coin-cell battery cable from the routing guide on the palm-rest assembly. 3. Peel the coin-cell battery, along with its cable, off the palm-rest assembly. Installing the coin-cell battery Prerequisites If you are replacing a component, remove the existing component before performing the installation process.

  • Page 80: Heat Sink

    Steps 1. Adhere the coin-cell battery on to the coin-cell battery slot on the palm-rest assembly. 2. Route the coin-cell battery cable through the routing guides on the palm-rest assembly. 3. Connect the coin-cell battery cable to the connector on the system board. Next steps 1.

  • Page 81: Installing The Heat Sink (Discrete Gpu)

    The following images indicate the location of the heat sink and provide a visual representation of the removal procedure. Steps 1. Loosen the seven captive screws that secure the heat sink to the system board. NOTE: Loosen the captive screws in the reverse sequential order mentioned on the heat sink [7 > 6 > 5 > 4 > 3 > 2 > 1]. NOTE: The number of screws varies depending on the configuration ordered.

  • Page 82: Removing The Heat Sink (Integrated Gpu)

    Steps 1. Place the heat sink on the system board. 2. Tighten the seven captive screws that secure the heat sink to the system board. NOTE: Tighten the captive screws in the sequential order mentioned on the heat sink [1 > 2 > 3 > 4 >5 > 6 > 7]. NOTE: The number of screws varies depending on the configuration ordered.

  • Page 83: Installing The Heat Sink (Integrated Gpu)

    Steps 1. Loosen the four captive screws that secure the heat sink to the system board. NOTE: Loosen the captive screws in the reverse sequential order mentioned on the heat sink [4 > 3 > 2 > 1]. NOTE: The number of screws varies depending on the configuration ordered. 2.

  • Page 84: System Board

    Steps 1. Place the heat sink on the system board. 2. Tighten the four captive screws that secure the heat sink to the system board. NOTE: Tighten the captive screws in the sequential order mentioned on the heat sink [1 > 2 > 3 > 4]. NOTE: The number of screws varies depending on the configuration ordered.
  • Page 85 9. Remove the heat sink (discrete GPU) heat sink (integrated GPU), as applicable. 10. Remove the battery. 11. Remove the assembly-inner frame. About this task The following images indicate the system board connectors. 1. WWAN-card connector 2. WLAN-card connector 3. Sensor board-cable connector 4.
  • Page 86 Steps 1. Remove the two screws (M2x3) that secure the display-cable bracket to the palm-rest assembly.. 2. Lift the display-cable bracket off the palm-rest assembly. 3. Remove the three screws (M2x4) that secure the Type-C bracket to the palm-rest assembly.. 4.

  • Page 87: Installing The System Board

    6. Disconnect the sensor board-cable from the connector on the system board. 7. Disconnect the display cable from the connector on the system board. 8. Remove the display cable from the routing guides on the system board. 9. Disconnect the fan cable from the connector on the system board. 10.
  • Page 88 Removing and installing Field Replaceable Units (FRUs)
  • Page 89 Steps 1. Align and place the system board on its slot on the palm-rest assembly. 2. Replace the three screws (M2x3) that secure the system board to the palm-rest assembly. 3. Connect the sensor board-cable to the connector on the system board. 4.

  • Page 90: Power Button

    Next steps 1. Install the assembly-inner frame. 2. Install the battery. 3. Install the heat sink (discrete GPU) heat sink (integrated GPU), as applicable. 4. Install the M.2 2230 solid-state drive in Slot 2, if applicable. 5. Install the M.2 2230 M.2 2280 solid-state drive in Slot 1, as applicable.

  • Page 91: Installing The Power Button

    Steps 1. Remove the two (M2x2.5) screws that secure the power button to the palm-rest assembly. 2. Lift the power button off the palm-rest assembly. Installing the power button CAUTION: The information in this section is intended for authorized service technicians only. Prerequisites If you are replacing a component, remove the existing component before performing the installation process.

  • Page 92: Power Button With Optional Fingerprint Reader

    Steps 1. Align and place the power button on the palm-rest assembly. 2. Replace the two (M2x2.5) screws to secure the power button to the palm-rest assembly. Next steps 1. Install the system board. 2. Install the assembly-inner frame. 3. Install the heat sink (discrete GPU) heat sink (integrated GPU), as applicable.

  • Page 93: Installing The Power Button With Optional Fingerprint Reader

    5. Remove the 4G WWAN card 5G WWAN card, as applicable. 6. Remove the WLAN card. 7. Remove the memory modules. 8. Remove the M.2 2230 M.2 2280 solid-state drive from Slot 1, as applicable. 9. Remove the M.2 2230 solid-state drive from Slot 2, if applicable.

  • Page 94: Keyboard

    Steps 1. Align and place the power button on the palm-rest assembly. 2. Replace the two (M2x2.5) screws to secure the power button to the palm-rest assembly. Next steps 1. Install the system board. 2. Install the assembly-inner frame. 3. Install the heat sink (discrete GPU) heat sink (integrated GPU), as applicable.
  • Page 95 5. Remove the 4G WWAN card 5G WWAN card, as applicable. 6. Remove the WLAN card. 7. Remove the memory modules. 8. Remove the M.2 2230 M.2 2280 solid-state drive from Slot 1. 9. Remove the M.2 2230 solid-state drive from Slot 10.

  • Page 96: Installing The Keyboard

    Steps 1. Open the latch and disconnect the keyboard cable from the touchpad. 2. Open the latch and disconnect the keyboard-backlight cable from the touchpad. 3. Remove the twenty one screws (M2x2) that secure the keyboard bracket to the palm-rest assembly. 4.
  • Page 97 Steps 1. Align and place the keyboard on the keyboard bracket. Removing and installing Field Replaceable Units (FRUs)

  • Page 98: Display Assembly

    2. Replace the ten screws (M2x2) to secure the keyboard to the keyboard bracket. 3. Turn the keyboard bracket over. 4. Align and place the keyboard bracket on the palm-rest assembly. 5. Replace the twenty one screws (M2x2) that secure the keyboard bracket to the palm-rest assembly. 6.
  • Page 99 Removing and installing Field Replaceable Units (FRUs)
  • Page 100 Steps 1. Remove the two (M2x3) screws that secure the display-cable bracket to the system board. 2. Lift the display-cable bracket off the palm-rest assembly. 3. Disconnect the display cable from the system board. 4. Remove the display cable from the routing guides on the system board. 5.

  • Page 101: Installing The Display Assembly

    Installing the display assembly CAUTION: The information in this section is intended for authorized service technicians only. Prerequisites If you are replacing a component, remove the existing component before performing the installation process. About this task The following images indicate the location of the display assembly and provide a visual representation of the installation procedure.
  • Page 102 Steps 1. Place the palm-rest assembly at the edge of the table with the speakers facing away from the edge. 2. Align the screw holes on the palm-rest assembly with the screw holes on the display hinges. 3. Replace the six screws (M2.5x5) that secure the left and right display hinges to the palm-rest assembly. 4.

  • Page 103: Display Bezel

    Display bezel Removing the display bezel CAUTION: The information in this section is intended for authorized service technicians only. Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the card. 3. Remove the base cover. 4. Remove the 4G WWAN card 5G WWAN card, as applicable.

  • Page 104: Display Panel

    Prerequisites If you are replacing a component, remove the existing component before performing the installation process. About this task The following images indicate the location of the display bezel and provide a visual representation of the installation procedure. Steps 1. Align and place the display bezel on the display assembly. 2.
  • Page 105 4. Remove the 4G WWAN card 5G WWAN card, as applicable. 5. Remove the WLAN card. 6. Remove the display assembly. 7. Remove the display bezel. About this task The following images indicate the location of the display panel and provide a visual representation of the removal procedure. Removing and installing Field Replaceable Units (FRUs)
  • Page 106 Steps 1. Remove the four screws (M2.5x3.5) that secure the display panel to the display back cover. 2. Lift and open the display panel to access the display cable. 3. Peel the conductive tape on the display cable connector. 4. Open the latch and disconnect the cable from the connector on the display panel. 5.

  • Page 107: Installing The Display Panel

    Installing the display panel CAUTION: The information in this section is intended for authorized service technicians only. Prerequisites If you are replacing a component, remove the existing component before performing the installation process. About this task The following images indicate the location of the display panel and provide a visual representation of the installation procedure. Removing and installing Field Replaceable Units (FRUs)
  • Page 108 Removing and installing Field Replaceable Units (FRUs)
  • Page 109 Steps 1. Connect the display cable to the connector on the display panel and close the latch. 2. Adhere the conductive tape to secure the display cable to the display panel. 3. Close the display panel and the display back cover to assemble. NOTE: Ensure that the display panel tabs are inserted into the slots on the display cover.

  • Page 110: Camera Module

    Camera module Removing the camera module CAUTION: The information in this section is intended for authorized service technicians only. Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the card. 3. Remove the base cover. 4. Remove the 4G WWAN card 5G WWAN card, as applicable.

  • Page 111: Installing The Camera Module

    Steps 1. Peel the tape that secures the camera cable to the to the display back cover. 2. Disconnect the camera cable from the camera. 3. Carefully pry up the camera module starting from the prying point at the bottom edge of the camera module. 4.

  • Page 112: Display Hinges

    Steps 1. Align and place the camera module into the slot on the display back cover. 2. Connect the camera module cable to the connector on the camera module. 3. Adhere the tape to secure the camera cable to the camera. Next steps 1.

  • Page 113: Installing The Display Hinges

    Steps 1. Remove the screw (M2.5x3.5) that secures the right hinge to the display back cover. 2. Lift and remove the right hinge from the display back cover. 3. Remove the screw (M2.5x3.5) that secures the left hinge to the display back cover. 4.

  • Page 114: Display Back Cover

    Steps 1. Align the screw hole on the left hinge with the screw hole on the display back cover. 2. Replace the screw (M2.5x3.5) that secures the left hinge to the display back cover. 3. Align the screw hole on the right hinge with the screw hole on the display back cover. 4.

  • Page 115: Installing The Display Back Cover

    7. Remove the display bezel. 8. Remove the display panel. About this task The following images indicate the location of the display back cover and provide a visual representation of the removal procedure. Steps After performing the steps in the pre-requisites, we are left with the display back cover. Installing the display back cover CAUTION: The information in this section is intended for authorized service technicians only.

  • Page 116: Display Cable

    Steps Place the display back cover on a flat surface. Next steps 1. Install the display panel. 2. Install the display bezel. 3. Install the display assembly. 4. Install the WLAN card. 5. Install the 4G WWAN card 5G WWAN card, as applicable.

  • Page 117: Installing The Display Cable

    About this task The following images indicate the location of the display cable and provide a visual representation of the removal procedure. Steps 1. Peel the tape that secures the display cable to the display back cover. 2. Disconnect the display cable from the camera module. 3.

  • Page 118: Sensor Board

    Steps 1. Connect the display cable to the connector on the camera. 2. Adhere the display cable to the display back cover. 3. Adhere the tape that secures the display cable to the display back cover. Next steps 1. Install the display panel.

  • Page 119: Installing The Sensor Board

    7. Remove the display bezel. 8. Remove the display panel. About this task The following images indicate the location of the sensor board and provide a visual representation of the removal procedure. Steps 1. Remove the sensor-board cable from the routing guides on the display back cover. 2.

  • Page 120: Fingerprint Reader

    Steps 1. Place the sensor board on its slot on the display back cover. 2. Route the sensor-board cable through the routing guides on the display back cover. Next steps 1. Install the display panel. 2. Install the display bezel. 3.

  • Page 121: Installing The Fingerprint Reader (Optional)

    About this task The following image(s) indicate the location of the fingerprint reader and provides a visual representation of the removal procedure. Steps 1. Lift the latch and disconnect the fingerprint-reader cable from the connector on the USH board. 2. Move the fingerprint-reader cable away from the fingerprint reader so that the cable is not covering the fingerprint reader. 3.
  • Page 122 About this task The following images indicate the location of the fingerprint reader and provide a visual representation of the installation procedure. Steps 1. Align and place the fingerprint reader on its slot on the palm-rest assembly. 2. Slide the fingerprint-reader bracket on its slot on the palm-rest assembly. 3.

  • Page 123: Smart Card Reader

    Smart Card Reader Removing the smart-card reader CAUTION: The information in this section is intended for authorized service technicians only. Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the card. 3. Remove the base cover. 4.

  • Page 124: Dummy Sim-Card Slot Filler

    About this task The following images indicate the location of the smart card reader and provide a visual representation of the installation procedure. Steps 1. Align and place the smart-card reader on its slot on the palm-rest assembly. 2. Replace the two screws (M2x2) that adheres the smart-card reader to the palm-rest assembly. 3.

  • Page 125: Installing The Dummy Sim-Card Slot Filler

    10. Remove the assembly-inner frame. 11. Remove the system board. NOTE: The system board can be removed with the heat sink attached in order to simplify the procedure and preserve the thermal bond between the system board and heat sink. 12.

  • Page 126: Palm-Rest Assembly

    Steps 1. Place the dummy SIM-card slot filler into its compartment on the palm rest. NOTE: Ensure that the dummy SIM-card slot filler is aligned with the ribs on the palm-rest assembly. 2. Press the dummy SIM-card slot filler until it clicks into place and ensure it fits securely into the SIM card slot. Next steps 1.
  • Page 127 2. Remove the card. 3. Remove the base cover. 4. Remove the 4G WWAN card 5G WWAN card, as applicable. 5. Remove the WLAN card. 6. Remove the memory modules. 7. Remove the M.2 2230 M.2 2280 solid-state drive from Slot 1, as applicable. 8.

  • Page 128: Installing The Palm-Rest Assembly

    Steps After performing the steps in the pre-requisites, we are left with the palm-rest assembly. Installing the palm-rest assembly CAUTION: The information in this section is intended for authorized service technicians only. Prerequisites If you are replacing a component, remove the existing component before performing the installation process. About this task The following images indicate the location of the palm-rest assembly and provide a visual representation of the installation procedure.
  • Page 129 Steps Place the palm-rest assembly on a flat surface. Next steps 1. Install the fingerprint reader, if applicable. 2. Install the smart card reader, if applicable. 3. Install the display assembly. 4. Install the system board. 5. Install the assembly inner frame.

  • Page 130: Chapter 7: Software

    This chapter details the supported operating systems along with instructions on how to install the drivers. Operating system Your Precision 3580 supports the following operating systems: Drivers and downloads When troubleshooting, downloading or installing drivers it is recommended that you read the Dell Knowledge Base article, Drivers and Downloads FAQ 000123347. Software...

  • Page 131: Chapter 8: Technology And Components

    Technology and components NOTE: Instructions provided in this section are applicable on computers shipped with Windows operating system. Windows is factory-installed with this computer. Technology and components...

  • Page 132: Chapter 9: Bios Setup

    BIOS setup CAUTION: Unless you are an expert computer user, do not change the settings in the BIOS Setup program. Certain changes can make your computer work incorrectly. NOTE: Depending on the computer and its installed devices, the items listed in this section may or may not be displayed. NOTE: Before you change BIOS Setup program, it is recommended that you write down the BIOS Setup program screen information for future reference.

  • Page 133: One Time Boot Menu

    The one-time boot menu displays the devices that you can boot from including the diagnostic option. The boot menu options are: ● Removable Drive (if available) ● STXXXX Drive (if available) NOTE: XXX denotes the SATA drive number. ● Optical Drive (if available) ●...
  • Page 134 Table 37. System setup options—System information menu (continued) Overview AC Adapter Displays whether the AC adapter is connected or not. Battery Life Type Displays the battery life type options such as Standard, Long Life Cycle 1.0, Long Life Cycle 2.0 Processor Information Processor Type Displays the processor type.
  • Page 135 Table 38. System setup options—Boot Configuration menu (continued) Boot Configuration Boot Mode: UEFI only Displays the boot mode of this computer. Boot Sequence Enables to set the boot order. Enable Secure Digital (SD) Card Boot Enable or disable the SD card read-only boot. Default: Disabled Secure Boot Enable Secure Boot...
  • Page 136 By default, the Video/Power only on Type-C Ports option is disabled. Type-C Dock Override Enables to use connected Type-C Dell Dock to provide data stream with external USB ports disabled. When Type-C Dock override is enabled, the Video/Audio/Lan submenu is activated.
  • Page 137 Table 40. System setup options—Storage menu (continued) Storage Enable MediaCard Secure Digital (SD) Card Enable or disable the SD card. By default, the Secure Digital (SD) Card option is enabled. Secure Digital (SD) Card Read-Only Mode Enable or disable the SD card read-only mode. By default, the Secure Digital (SD) Card Read-Only Mode option is not enabled.
  • Page 138 By default, the Optimized option is enabled. USB Wake Support Wake on Dell USB-C Dock When enabled, connecting a Dell USB-C Dock will wake the computer from standby. By default, the Wake on Dell USB-C Dock option is enabled. Block Sleep Enables to block entering sleep (S3) mode in the operating system.
  • Page 139 Table 43. System setup options—Power menu (continued) Power Lid Switch Enable or disable the lid switch. By default, the Lid Switch option is enabled. Intel Speed Shift Technology Enable or disable the Intel speed shift technology support. By default, the Intel Speed Shift Technology option is enabled. Table 44.
  • Page 140 BIOS Events log. The computer fails to reboot until the event is cleared. By default, the Firmware Device Tamper Detection option is set to Silent. For additional security, Dell Technologies recommends keeping the Firmware Device Tamper Detection option enabled. Clear Firmware Device Tamper Detection By default, this option is disabled.
  • Page 141 Allow Non-Admin PSID Revert Enable Allow Non-Admin PSID Revert Controls access to the Physical Security ID (PSID) revert of NVMe hard-drives from the Dell Security Manager prompt. By default, the option is disabled. Table 46. System setup options—Update, Recovery menu...
  • Page 142 Table 47. System setup options—System Management menu (continued) System Management By default, the option is disabled. Intel AMT Capability Enable Intel AMT Capability Enable or disable Intel AMT capability. By default, this option is set to Restrict Preboot Access. First Power On Date Set Ownership Date Enables to set the ownership date.
  • Page 143 Table 49. System setup options—Pre-boot Behavior menu (continued) Pre-boot Behavior Extend BIOS POST Time Set the BIOS POST time. By default, the 0 seconds option is enabled. MAC Address Pass-Through Replaces the external NIC MAC address with the selected MAC address from the computer.

  • Page 144: Updating The Bios

    7. After the download is complete, browse the folder where you saved the BIOS update file. 8. Double-click the BIOS update file icon and follow the on-screen instructions. For more information, search in the Knowledge Base Resource at www.dell.com/support. Updating the BIOS in Linux and Ubuntu...

  • Page 145: Updating The Bios Using The Usb Drive In Windows

    One-Time boot menu on the computer. Most of the Dell computers built after 2012 have this capability, and you can confirm by booting your computer to the F12 One-Time Boot Menu to see if BIOS FLASH UPDATE is listed as a boot option for your computer. If the option is listed, then the BIOS supports this BIOS update option.

  • Page 146: System And Setup Password

    Steps 1. From a turn off state, insert the USB drive where you copied the flash into a USB port of the computer. 2. Turn on the computer and press F12 to access the One-Time Boot Menu, select BIOS Update using the mouse or arrow keys then press Enter.

  • Page 147: Deleting Or Changing An Existing System Setup Password

    Clearing BIOS (System Setup) and System passwords About this task To clear the system or BIOS passwords, contact Dell technical support as described at www.dell.com/contactdell. NOTE: For information on how to reset Windows or application passwords, refer to the documentation accompanying Windows or your application.

  • Page 148: Chapter 10: Troubleshooting

    ● Using a non-Dell or incompatible battery may increase the risk of fire or explosion. Replace the battery only with a compatible battery purchased from Dell that is designed to work with your Dell computer. Do not use a battery from other computers with your computer.

  • Page 149: Dell Supportassist Pre-Boot System Performance Check Diagnostics

    Check diagnostics About this task SupportAssist diagnostics (also known as system diagnostics) performs a complete check of your hardware. The Dell SupportAssist Pre-boot System Performance Check diagnostics is embedded with the BIOS and is launched by the BIOS internally. The embedded system diagnostics provides a set of options for particular devices or device groups allowing you to: ●...

  • Page 150: Lcd Power Rail Test (L-Bist)

    LCD Built-in Self Test (BIST) Dell laptops have a built-in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with the LCD (screen) of the Dell laptop or with the video card (GPU) and PC settings.

  • Page 151: System-Diagnostic Lights

    System-diagnostic lights This section lists the system-diagnostic lights of your Precision 3580. Table 55. System-diagnostic lights Blinking pattern Amber White Problem description Suggested resolution TPM detection failure Replace the system board. Unrecoverable SPI Flash Replace the system board. Failure EC unable to program i-Fuse Replace the system board.

  • Page 152: Recovering The Operating System

    It enables you to diagnose hardware issues, repair your computer, back up your files, or restore your computer to its factory state. You can also download it from the Dell Support website to troubleshoot and fix your computer when it fails to boot into their primary operating system due to software or hardware failures.

  • Page 153: Backup Media And Recovery Options

    Backup media and recovery options It is recommended to create a recovery drive to troubleshoot and fix problems that may occur with Windows. Dell proposes multiple options for recovering Windows operating system on your Dell PC. For more information. see...

  • Page 154: Chapter 11: Getting Help And Contacting Dell

    Getting help and contacting Dell Self-help resources You can get information and help on Dell products and services using these self-help resources: Table 56. Self-help resources Self-help resources Resource location Information about Dell products and services www.dell.com Tips Contact Support In Windows search, type Contact Support, and press Enter.

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