H3C WA2620-AGN Quick Start Manual page 6

Registration. Support services are based on accounts that you
create or have authorization to access. First time users must apply
for a user name and password that provides access to a number of
eSupport features including Product Registration, Repair Services,
and Service Request. If you have trouble registering your product,
please contact 3Com Global Services for assistance.
Purchase Value-Added Services
To enhance response times or extend warranty benefits, contact
3Com or your authorized reseller. Value-added services like
SM
Express and Guardian
support, software upgrades, onsite assistance or advance hardware
replacement. Experienced engineers are available to manage your
installation with minimal disruption to your network. Expert
assessment and implementation services are offered to fill resource
gaps and ensure the success of your networking projects. More
information on 3Com maintenance and Professional Services is
available at http://www.h3cnetworks.com.
Contact your authorized reseller or 3Com for a complete list of the
value-added services available in your area.
Troubleshoot Online
You will find support tools posted on the web site at
http://www.h3cnetworks.com/ under Support, Knowledgebase.
The Knowledgebase helps you troubleshoot H3C products. This
query-based interactive tool contains thousands of technical
solutions.
SM
can include 24x7 telephone technical