Sony Walkman 4-141-609-11 (1) Operation Manual page 154

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Troubleshooting
Connection with a computer (continued)
Symptom
Data cannot be transferred
to the player from your
computer. (continued)
The transfer takes too long
time.
Only a small amount of
data can be transferred to
the player.
The player becomes
unstable while it is
connected to the
computer.
You cannot delete or
rename the folders.
Cause/Remedy
 Transferable limit of files and folders has been exceeded.
 Delete unnecessary data.
 You are trying to transfer .m4a, .mp4, .3gp or .m4v files on a
computer that already has Windows Media Player 10 installed.
 Install Windows Media Player 11 from the supplied CD-
ROM.
 If you transfer data using an appropriate software for
transferring, but the transfer is not made, refer to the
manufacturer.
 You are transferring a large file.
 It may take long time to transfer a large file.
 There is not enough free space in the built-in flash memory.
 Delete any unnecessary data to increase free space.
 Data that cannot be played on the player is stored on the
player.
 If data other than song, video, photo, or podcast data is
stored on the player, less data can be transferred. Transfer
back data that cannot be played on the player to the
computer to increase the available space.
 A USB hub or USB extension cable is being used.
 Connecting the player via a USB hub or extension cable may
not work. Connect the player to your computer using the
supplied USB cable.
 You cannot delete or rename the "MUSIC, " "MP_ROOT, "
"MPE_ROOT, " "VIDEO, " "PICTURES, " "PICTURE, " "DCIM, "
"PODCASTS" and "FEEDS" folders.
Continued 