Sony Walkman 4-141-609-11 (1) Operation Manual page 150

10
10
Troubleshooting
Power
Symptom
Battery life is short.
The player cannot charge
the battery.
The player turns off
automatically.
Charging completes very
quickly.
Cause/Remedy
 The operating temperature is below 5 °C (41 °F).
 Battery life becomes shorter due to the battery
characteristics. This is not a malfunction.
 Battery charging time is not sufficient.
 Charge the battery until
 By adjusting the settings or managing the power supply
properly, it is possible to save the battery power and use the
player for a longer time (  page 176).
 You have not used the player for a prolonged period.
 The efficiency of the battery will be improved by repeatedly
charging and discharging it.
 When usable battery life becomes half the usual time, even
after charging the battery fully, the battery should be replaced.
 Consult your nearest Sony dealer.
 Copyright-protected contents are played.
 When copyright-protected contents are played, battery life
may be shorter.
 The USB cable is not connected to a USB port on your
computer properly.
 Disconnect the USB cable, and then reconnect it.
 Use the supplied USB cable.
 The battery is charged in an ambient temperature out of the
range of 5 °C (41 °F) to 35 °C (95 °F).
 Charge the battery in an ambient temperature of 5 °C (41
°F) to 35 °C (95 °F).
 The computer is not on.
 Turn on the computer.
 Your computer has entered sleep or hibernation status.
 Release the computer from sleep or hibernation status.
 An AC adapter that does not support the player is used.
 Use an optional AC adapter that supports the player.
 A USB hub is being used.
 Connecting the player via a USB hub may not work.
Connect the player to your computer using the supplied
USB cable.
 The operating system installed on the computer is not be
supported by the player.
 To charge the player, connect the player to a computer with
the operating system that is supported by the player.
 After prescribing the remedies above, if the problem still
persists, press the RESET button of the player and reconnect it
to the computer by using the supplied USB cable.
 To avoid unnecessary battery consumption, the player
automatically turns off.
 Press any button to turn the player on.
 If the battery is already almost fully charged when charging
begins, little time is needed to reach full charge.
appears.
Continued 