Sony NW-ZX300 Service Manual

Sony NW-ZX300 Service Manual

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NW-ZX300/ZX300A
SERVICE MANUAL
Ver. 1.0 2017.09
Note:
Be sure to keep your PC used for service and
checking of this unit always updated with the
latest version of your anti-virus software.
In case a virus affected unit was found during
service, contact your Service Headquarters.
• Headphones and microSD card are not supplied with this unit.
Display
Size/Resolution
3.1-inch (7.8 cm), WVGA (800 × 480 Pixels)
TFT color display with white LED-backlight
Panel type
Capacitive touch screen
Interface
USB
Hi-Speed USB (USB 2.0 compliant)
Headphone
Stereo Mini-jack, Balanced Standard-jack
WM-PORT
WM-PORT (multiple connecting terminal): 22 pins
microSD
External memory
microSDHC
microSDXC
Bluetooth
Version
Ver. 4.2
Frequency band
2.4 GHz band (2.4000 GHz - 2.4835 GHz)
Modulation method
FHSS
A2DP (Advanced Audio Distribution Profile)
Compatible Bluetooth profiles (*1)
AVRCP (Audio Video Remote Control Profile)
Supported Codec (*2)
SBC (*3), LDAC, aptX
*1
Bluetooth profiles are standardized according to the purpose of the Bluetooth device.
*2
Codec indicates the audio signal compression and conversion format.
*3
SBC stands for Subband Codec.
CAUTION
Danger of explosion if battery is incorrectly replaced.
Replace only with the same or equivalent type.
注意
如果电池更换不当会有爆炸危险
只能用同样类型或等效类型的电池来更换
9-896-433-01
2017I33-1
Sony Video & Sound Products Inc.
©
2017.09
SPECIFICATIONS
NFC
NFC
Active type (for reader and writer)
Headphone Out (Stereo Mini-jack)
Frequency response
20 Hz to 40,000 Hz
(when playing data file, single signal measurement)
Headphone Out (Balanced Standard-jack)
20 Hz to 40,000 Hz
Frequency response
(when playing data file, single signal measurement)
General
Built-in Rechargeable lithium-ion Battery
Power Source
USB power (from a computer via a USB connector of the player)
USB-based charging
Charging Time
Approx. 5.5 hours
Operating temperature
5 °C to 35 °C (41 ºF to 95 ºF)
w/h/d, projecting parts not included
Approx. 57.3 mm × 119.5 mm × 14.8 mm
(2.26 inches × 4.71 inches × 0.59 inches)
Dimensions
w/h/d
Approx. 57.7 mm × 120.4 mm × 14.9 mm
(2.28 inches × 4.75 inches × 0.59 inches)
Approx. 157 g
Mass
(5.54 oz)
CAUTION
Risk of explosion if battery is replaced by an incorrect type.
Dispose of used batteries according to the instructions.
US Model
Canadian Model
AEP Model
UK Model
E Model
Australian Model
Chinese Model
Capacity
NW-ZX300
64 GB
NW-ZX300A
16 GB
Actual available memory for other contents
NW-ZX300
Approx. 55.93 GB=60,055,519,232 byte
NW-ZX300A
Approx. 12.26 GB=13,164,150,784 byte
Note
Available capacity may vary. A portion of the memory is used for data management functions.
Battery life
Music (Approx.)
Stereo Mini-jack
Balanced Standard-jack
MP3 (128 kbps)
30 hours
25 hours
AAC (256 kbps)
27 hours
23 hours
FLAC (96 kHz/24 bit)
26 hours
23 hours
FLAC (192 kHz/24 bit)
23 hours
20 hours
DSD (2.8224 MHz/1 bit)
19 hours
13 hours
DSD (5.6448 MHz/1 bit)
15 hours
12 hours
DSD (11.2896 MHz/1 bit)
13 hours
10 hours
– Continued on next page –
DIGITAL MUSIC PLAYER
NW-ZX300
NW-ZX300A

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Summary of Contents for Sony NW-ZX300

  • Page 1 Risk of explosion if battery is replaced by an incorrect type. Replace only with the same or equivalent type. Dispose of used batteries according to the instructions. 注意 如果电池更换不当会有爆炸危险 只能用同样类型或等效类型的电池来更换 DIGITAL MUSIC PLAYER 9-896-433-01 2017I33-1 Sony Video & Sound Products Inc. © 2017.09...
  • Page 2 32 kbps - 320 kbps (Supports variable bit rate (VBR)) / 32 kHz, 44.1 kHz, 48 kHz The Bluetooth word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Sony Corporation is under license. Other trademarks and WMA ( .wma) trade names are those of their respective owners.
  • Page 3: Table Of Contents

    NW-ZX300/ZX300A SECTION 1 SERVICING NOTES TABLE OF CONTENTS The SERVICING NOTES contains important information for servicing. Be sure to read this section before repairing the SERVICING NOTES unit..........ABOUT REUSE OF THE BUILT-IN RECHARGEABLE DISASSEMBLY LITHIUM ION BATTERY 2-1. Disassembly Flow ............15 Adhesive sheet fi...
  • Page 4 NW-ZX300/ZX300A CHECKING THE NEW RECHARGEABLE LITHIUM ION DESTINATION ABBREVIATIONS BATTERY FOR BEFORE USE AND NOTES ON HAN- The following abbreviations for model destinations are used in this DLING service manual. • Checking before use • Abbreviations When replacing the rechargeable lithium ion battery to the new...
  • Page 5 Before working, refer to “1. Advance preparation” on the left and tings NWZX300_EE_NOHP_ use the tool conform for the repairing unit from “Destination/mod- ChangeDestination_ el settings”. V1.00.00.zip NWZX300_CN_NOHP_ For NW-ZX300: ChangeDestination_ US, CND: ZX300A V1.00.00.zip NWZX300_UC_NOHP_ChangeDestination_V1.00.00 NWZX300_ColorInit_ AEP, UK: Initial settings V1.00.00.zip...
  • Page 6 NW-ZX300/ZX300A Procedure: 8. Check that the following fi gure message has been displayed, and input “y”, and press the Enter key. 1. Connect the WALKMAN main unit to PC (personal computer) by the USB cable (WM-PORT). (Using 2-byte characters, it may not be displayed correctly)
  • Page 7 NW-ZX300/ZX300A 2-2. Initial Settings 7. Input the following command and press the Enter key. “updating.bat f:” Perform settings that are appropriate for each model. After the des- (“f:” is drive letter of checked at step 2) tination/model settings, be sure to perform the initial settings.
  • Page 8 NW-ZX300/ZX300A 2-3. Model information check 7. Input the following command and press the Enter key. “get_model_info.bat f:” It can check the settings information. (“f:” is drive letter of checked at step 2) Be sure to that the correct settings have been performed.
  • Page 9 NW-ZX300/ZX300A 2-4. Pre-installed contents settings 8. Select the “Open command window here” from the displayed menu, and launch the command prompt application software. Write the pre-installed contents. Perform after each checks/settings. Used tool (folder name): Pre-installed contents NWZX300_Contents_WW_V1.00.00 (Except CH) NWZX300_Contents_CN_V1.00.00 (CH)
  • Page 10 NW-ZX300/ZX300A 13. After rebooting, check that the USB connection screen is dis- 18. The WALKMAN is rebooting. played on the liquid crystal display of the WALKMAN main 19. After the WALKMAN is rebooted, language/date/time of ini- unit. tial setup wizard to complete, and connect the WALKMAN...
  • Page 11 NW-ZX300/ZX300A ABOUT THE REPAIRING OF BOARD When boards installed in this unit are defective, it is replaced by When disassembling or assembling this unit, prepare the follow- the board. Individual electrical parts that mounted on the board ing jig. cannot be replaced.
  • Page 12 NW-ZX300/ZX300A NFC CONNECTION CHECKING METHOD What to do if you can not connect: If checking the operation of the NFC, without the use of a test If can not connect, please corrective action below. mode, please do the connection check in the normal mode. Con- •...
  • Page 13 NW-ZX300/ZX300A NFC function checking fl ow chart: Disassemble until you see the built- in NFC antenna of main unit. Note: That the main unit is state to operate. The NFC antenna is properly The NFC antenna is properly connected to the connector on the...
  • Page 14 NW-ZX300/ZX300A VARIOUS INITIALIZATION METHOD • Setting method It can perform the various initialization from the settings menu of Library screen the WALKMAN main unit. Refer to the following, please run the appropriate initialization. • Various initialization item This operation resets all setting parameters to the default settings.
  • Page 15: Disassembly

    NW-ZX300/ZX300A SECTION 2 DISASSEMBLY • This set can be disassembled in the order shown below. 2-1. DISASSEMBLY FLOW 2-2. PANEL SPACER, REAR COVER ASSY 2-8. HOW TO INSTALL THE BATTERY ASSY (Page 16) (Page 21) 2-3. REAR SPACER (BOTTOM) (Page 16) 2-4.
  • Page 16: Panel Spacer, Rear Cover Assy

    NW-ZX300/ZX300A Note: Follow the disassembly procedure in the numerical order given. 2-2. PANEL SPACER, REAR COVER ASSY 1 Lift the rear cover block while slowly peeling off the adhesive sheet (cover) When installing the rear cover assy, align and attach in the order below.
  • Page 17: Rear Panel Assy

    NW-ZX300/ZX300A 2-4. REAR PANEL ASSY 2 Draw the NFC antenna out of NFC antenna the connector with tweezers. top side NFC antenna 2 Press. CN7502 1 Press. top side antenna tweezers, 3 Lock the connector. 1 Unlock the connector. etc.
  • Page 18: Lithium Ion Storage Battery-1

    NW-ZX300/ZX300A 2-5. LITHIUM ION STORAGE BATTERY-1 • Continued on 2-6 (page 19). Note 1: When wire of the battery assy is removed from board, insulate the end of battery wire by a tape etc. to prevent short-circuited of the battery wire part of the battery assy.
  • Page 19: Lithium Ion Storage Battery-2

    NW-ZX300/ZX300A 2-6. LITHIUM ION STORAGE BATTERY-2 • Continued on 2-7 (page 20). Detouch Supporter Note 1: If the battery adhesive sheet is torn midway and Note 2: Check both sides (side with text) remains under the lithium ion storage battery, the of the Detouch Supporter.
  • Page 20: Lithium Ion Storage Battery-3

    NW-ZX300/ZX300A 2-7. LITHIUM ION STORAGE BATTERY-3 Note 1: Adhesive sheet fi xing the built-in rechargeable lithium ion Note 2: When disposing of the lithium ion storage battery, refer to battery can be removed using a jig. Therefore, even if the ad- “NOTE OF DISCARD THE BUILT-IN RECHARGEABLE...
  • Page 21: How To Install The Battery Assy

    NW-ZX300/ZX300A 2-8. HOW TO INSTALL THE BATTERY ASSY Attach in order from 1 to qs. 3 Fold the battery adhesive sheet 2 Affix the battery guide line up to the opposite side and affix. adhesive sheet 4 Remove release paper.
  • Page 22: Jack Ring (S) Assy, Jack Hook (S) (Stereo Mini)

    NW-ZX300/ZX300A 2-9. JACK RING (S) ASSY, JACK HOOK (S) (STEREO MINI) 3 Rotate the jack hook (S) counter-clockwise to remove the lock. 1 Align the jack hook (S) with the hole 3 Lock the claw. shape of the cabinet and install.
  • Page 23: Hp Se Assy-1 (Stereo Mini)

    NW-ZX300/ZX300A 2-10. HP SE ASSY-1 (STEREO MINI) • Continued on 2-11 (page 24). Insert the connector straight into the interior. Insert straight into Insert only part way. the interior. connector 1 HP SE connector connector connector (CN1001) – – top side...
  • Page 24: Hp Se Assy-2 (Stereo Mini)

    NW-ZX300/ZX300A 2-11. HP SE ASSY-2 (STEREO MINI) HP SE assy top side 1 Move the wires off in the direction of the arrow. 2 screw (B1.4) 4 HP SE assy (L = 4.0 mm) top side 3 Draw the HP SE assy out of the hole.
  • Page 25: Battery Plate Assy

    NW-ZX300/ZX300A 2-12. BATTERY PLATE ASSY Install the KEY FPC connector 2 four screws top side so that it is within the alignment M1.4 marks. top side connector 3 step 3 step screw (CN7001) KEY FPC screw 3 step screw 3 step screw...
  • Page 26: Strap Holder Assy, Escutcheon Stopper

    NW-ZX300/ZX300A 2-13. STRAP HOLDER ASSY, ESCUTCHEON STOPPER top side 1 screw (B1.4) (L = 4.0 mm) 2 Draw the strap holder assy out of the hole. bottom side front side hole bottom side 3 strap holder assy 5 escutcheon stopper block (See Fig.
  • Page 27: Knob, Knob Base Assy (Hold Switch)

    NW-ZX300/ZX300A 2-14. KNOB, KNOB BASE ASSY (HOLD SWITCH) 2 knob 3 knob base assy Note: Lubricant (SANKOL) is applied to the knob installation side of knob base assy. Be careful when handling so that you do not touch the portion applied with the lubricant (SANKOL).
  • Page 28: Main Board-1

    NW-ZX300/ZX300A 2-16. MAIN BOARD-1 • Continued on 2-17 (page 29). No gap. Insert the connector straight into the interior. Insert straight into Insert only part way. 1 Soldering the the interior. MAIN board connector connector wire [white]. connector (L = 21 mm)
  • Page 29: Main Board-2

    NW-ZX300/ZX300A 2-17. MAIN BOARD-2 Note 1: When the MAIN board is replaced, refer to “ABOUT WORK- ING OF THE BOARD REPLACING” on page 5. hole 4 MAIN board Note 2: When installing the MAIN board, align the boss and MAIN board bottom side hole.
  • Page 30: Bass Plate Assy, Front Spacer Block

    NW-ZX300/ZX300A 2-18. BASS PLATE ASSY, FRONT SPACER BLOCK adhesive sheet (LG card) top side hole bass plate assy screw hole 2 bass plate assy 1 Peel the bass plate assy top side off of the cabinet block. screw hole Note 1: When installing the bass plate assy, align the boss and hole.
  • Page 31: Light Guide, Escutcheon, Antenna (Bt)

    NW-ZX300/ZX300A 2-19. LIGHT GUIDE, ESCUTCHEON, ANTENNA (BT) 2 light guide 1 boss 4 escutcheon 6 antenna (BT) Note: When installing the escutcheon, align the rib and hole. 5 Remove the antenna (BT) in 3 Remove the escutcheon in the direction of the arrow.
  • Page 32: Jack Ring (B) Assy, Jack Hook (B) (Balanced Standard)

    NW-ZX300/ZX300A 2-21. JACK RING (B) ASSY, JACK HOOK (B) (BALANCED STANDARD) 1 Insert the clip, etc. into the hole from the inner side of the cabinet, and then push the jack ring (B) assy upward from the inner side. top side...
  • Page 33: Inch Lcd Module

    NW-ZX300/ZX300A 2-22. 3.1inch LCD MODULE – Front view – 3.1inch LCD module Install the LCD FPC connector so that it is within the alignment marks. bottom side alignment mark guide line top side slit alignment mark adhesive sheet (multi) LCD FPC...
  • Page 34: Cabinet Assy

    NW-ZX300/ZX300A 2-23. CABINET ASSY adhesive sheet (multi) – – adhesive sheet bottom side (multi) 1 adhesive sheet (LCD top) hole alignment mark hole bottom side 1 adhesive sheet (multi) bottom side 4 cabinet assy 2 adhesive sheet (LCD bottom) front side...
  • Page 35: Test Mode

    NW-ZX300/ZX300A SECTION 3 TEST MODE 6. Slide the [HOLD] switch in the direction of off. Note: Information on the test mode must correspond in enough security. When the leakage has been revealed by any chance, the source of information is specifi ed.
  • Page 36 NW-ZX300/ZX300A 3. CONFIGURATION OF THE TEST MODE 4-1-2. Consumption current (audio playback) check (Current check) Major item switching: It can be check the consumption current (audio playback) in the Major item [–] keys state where audio signal is outputted of the “Sampling rate: 44.1 kHz/Frequency: 1 kHz (L/R-ch)/Bit rate: 16 bit”.
  • Page 37 NW-ZX300/ZX300A 4-1-3. Standby current check (DeepSleep check) 5. In step 4 state, each time the [ ] key is pressed, > the charge state will change in order of “AC” y “0mA” y It can be check the standby current.
  • Page 38 NW-ZX300/ZX300A 4-2. Audio (Audio) 4-2-2. S/N check (S/N check) It can be output the “Sampling rate: 44.1 kHz/Frequency: 0 kHz Screen display (1/2) Screen display (2/2) (L/R-ch)/Bit rate: 16 bit” audio signal for the S/N check. Diagnosis APP Diagnosis APP [ver X.XX.XX]...
  • Page 39 NW-ZX300/ZX300A 4-2-4. Frequency response check 2 (Frequency check2) 4-2-6. CH separation (R-ch) check (Separation-R check) It can be output the “Sampling rate: 44.1 kHz/Frequency: 20 kHz It can be output the “Sampling rate: 44.1 kHz/Frequency: 1 kHz (L/R-ch)/Bit rate: 16 bit” audio signal for the frequency response (R-ch)/Bit rate: 16 bit”...
  • Page 40 NW-ZX300/ZX300A 4-2-8. Normalizer check (Normalizer) 4-2-15. HP (BTL) gain setting (HP(BTL) gain) Note: Not used for the servicing. It can be setting the gain for the headphone (balanced side). 4-2-9. Sound pressure regulation level check Procedure: (Sound pressure) 1. Enter the test mode.
  • Page 41 NW-ZX300/ZX300A 4-2-18. ULP Check (ULP Check) 4-3. Video (Video) It can be output the “Output path ULP” audio signal for ULP check. Screen display Diagnosis APP Procedure: [ver X.XX.XX] 1. Enter the test mode. Video (Refer to “1. SETTING THE TEST MODE” on page 35) LCD panel check 2.
  • Page 42 NW-ZX300/ZX300A 4-4. Noise canceller (Noise cancel) 4-9-2. NFC tag detection test (Detect tag test) Note: This major item is not used for the servicing. It can be check the NFC tag detection. 4-5. Ambience sound mode (Ambience sound) Procedure: Note: This major item is not used for the servicing.
  • Page 43 NW-ZX300/ZX300A 4-11. Touch panel (Touch screen) 4-11-2. Cross check (Cross check) It can be displayed the black line of touch locus of touch panel, and Screen display change the line dot. Diagnosis APP Note: It can not operate in a state in which the WALKMAN main unit was [ver X.XX.XX]...
  • Page 44 NW-ZX300/ZX300A 4-12. Key (Key) 4-12-2. Key press count check (Press count check) Note: Not used for the servicing. Screen display If you have entered this mode by mistake, press the [ u ] key in a state in which slide the [HOLD] switch in the direction of on, return Diagnosis APP [ver X.XX.XX]...
  • Page 45 NW-ZX300/ZX300A 4-16-2. Destination setting (Set destination) 4-16-5. Firmware version check (FW version check) It can be check the destination. It can be check the fi rmware version. Procedure: Procedure: 1. Enter the test mode. 1. Enter the test mode. (Refer to “1. SETTING THE TEST MODE” on page 35) (Refer to “1.
  • Page 46 NW-ZX300/ZX300A 4-16-8. Color variation check (Color variation) 4-17-2. Reboot (test mode release) It can be check the information of the WALKMAN main unit body (Reboot (normal)) color. It can be the reboot, releasing the test mode status. Procedure: Procedure: 1. Enter the test mode.
  • Page 47: Exploded Views

    NW-ZX300/ZX300A SECTION 4 EXPLODED VIEWS Note: • -XX and -X mean standardized parts, so • The mechanical parts with no reference • Refer to “COLOR VARIATIONS” on page 4 they may have some difference from the number in the exploded views are not sup- for Walkman color of each model.
  • Page 48: Battery Section

    NW-ZX300/ZX300A 4-2. BATTERY SECTION top side MAIN board section front side bottom side lithium ion storage battery rear side BAT1 NFC1 Note 1: Adhesive sheet fi xing the built-in rechargeable lithium ion Note 3: When disposing of the battery assy (Ref. No. BAT1), refer to battery can be removed using a jig.
  • Page 49: Main Board Section

    NW-ZX300/ZX300A 4-3. MAIN BOARD SECTION top side front side HPJ1 chassis section FPC1 bottom side rear side Note: When the complete MAIN board (Ref. No. 105) is replaced, re- fer to “ABOUT WORKING OF THE BOARD REPLACING” on page 5.
  • Page 50: Chassis Section

    NW-ZX300/ZX300A 4-4. CHASSIS SECTION top side front side HPJ2 LCD section bottom side rear side Note: Lubricant (SANKOL) is applied to the knob installation side of SVX base knob assy (Ref. No. 155). Be careful when handling so that you do not touch the portion applied with the lubricant (SANKOL).
  • Page 51: Lcd Section

    NW-ZX300/ZX300A 4-5. LCD SECTION LCD1 top side front side rear side bottom side Note: Handle the 3.1inch LCD module (Ref. No. LCD1) with care because it uses matte glass. For details, refer to “ABOUT THE FRONT SURFACE GLASS” on page 4.
  • Page 52: Accessories

    NW-ZX300/ZX300A SECTION 5 ACCESSORIES Ref. No. Part No. Description Remark 4-698-039-11 STARTUP GUIDE 4-698-040-11 MANUAL, INSTRUCTION (ENGLISH, FRENCH, GERMAN, SPANISH, ITALIAN, GREEK, TURKISH, DUTCH, POLISH) (ZX300: AEP, UK) 4-698-040-21 MANUAL, INSTRUCTION (ENGLISH, FRENCH, SPANISH) (ZX300: US, CND) 4-698-040-31 MANUAL, INSTRUCTION...
  • Page 53 NW-ZX300/ZX300A MEMO...
  • Page 54 NW-ZX300/ZX300A REVISION HISTORY Ver. Date Description of Revision 2017.09...

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