Sony Walkman 4-141-609-11 (1) Operation Manual page 149

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Troubleshooting
Display
Symptom
"  " appears for a title.
"Unknown" is displayed
for an album or artist
name, etc.
Garbled characters are
displayed.
The screen darkens while
displaying a photo.
The screen turns off.
A message appears.
Cause/Remedy
 Characters that cannot appear on the player are included in the
title.
 Rename the title with appropriate characters using the
software you used to transfer or Windows Explorer.
 The data has no data information, such as album or artist
name, etc.
 The wrong language is selected.
 Select the correct language from "Language Settings" ( 
page 126), and then transfer data to the player again.
 There was no operation attempted for the time selected in
"Screen Off Timer" (  page 120).
 Press any button.
 There was no operation attempted for the period you set in
"Screen Off Timer" (  page 120).
 Press any button.
 "On-Hold Display" is set to "No. "
 Slide the HOLD switch to the opposite position (  page
10).
 Set "On-Hold Display" to "Yes" (  page 63). You can play
back a video even when the HOLD function is activated.
 See the "Messages" (  page 160).
Continued 