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5 APPENDICES
Appendix A: Technical Support
A.1 Resetting rPDU
If the rPDU loses communication, the processor may be manually rebooted without affecting power to the
outlets. Pressing the reboot button on the face of the IMD will cause the processor to reboot. The web
interface will remain off-line during boot up. For more information, see
(IMD-03X)
A.2 Service and maintenance
No service or maintenance is required. Do not attempt to open the rPDU or you may void the warranty.
There are no serviceable parts inside the rPDU other than the field replaceable Interchangeable
Monitoring Device (IMD). It is recommended that power be removed from the unit before installing or
removing any equipment.
The Interchangeable Monitoring Device is designed to be field replaceable by qualified service personnel
only. The IMD is designed to be replaced while the rPDU is still connected to AC Mains power. Please refer
the Geist™ PDU IMD Modules Replacement Guide for more information.
A.3 More technical support
Technical support can be found at www.VertivCo.com/support.
Americas
•
Website: www.VertivCo.com/geist
•
Email: support@VertivCo.com
•
Telephone: 1-888-630-4445
Europe and Middle East
•
Technical Support: www.VertivCo.com/en-emea/support
•
Email: eoc@VertivCo.com
•
Telephone: 1-800-1155-4499
Asia
•
Telephone (English): 1-888-630-4445 (US number)
•
Telephone (Chinese): +86 755 8663 9505
Interchangeable Monitoring Device
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