Fault
No fi ltered water
Leaking around the fi lter
Low fl ow rate
Threaded connections leaking
Air bubbles in water
Water is milky/white in colour
Saddle valve leaking
If your problem persists, please call our technical team during offi ce hours on 01376 334 200.
CONTACT
BWT UK Limited,
BWT House,
Coronation Road,
High Wycombe,
Buckinghamshire,
HP12 3SU
Tel: 01376 334 200
Fax: 01376 334 201
Email: sales@bwt-uk.co.uk
www.bwtuk.co.uk
BWT In-line Water Filter Kits
Trouble Shooting Guide
Cause
Water intake or isolating valve closed
Filter reversed
Filter not fi tted correctly
Mains water switch off
Pipes are kinked
Poor joint integrity
Cracked fi lter body
System pressure is too low
Poor joint integrity
Not completely bled
Process-related formation of carbonic acid
that escapes as small white bubbles
Europes No. 1 in Water Technology
Action
Check isolating valves and open if necessary.
Check fl ow direction a reverse fi lter if necessary.
Check fi ttings are correctly attached.
Turn on mains water.
Reroute pipe with smooth and sweeping bends.
Re-make joints using a small amount of PTFE tape.
Check pipes are cut squarely and fully inserted into the
push-fi t connectors, remembering to pull back on the
pipe to complete the joint.
Isolate system and replace fi lter.
Check system pressure is greater than 2 bar.
Re-make joints using a small amount of PTFE tape.
Repeat the bleeding procedure.
Cloudiness should disappear after approx. 5 min.
If symptoms persist, please contact us on the
number below.
Turn off saddle valve and turn on drinking water tap to
release any pressure. Placing a small bowl under the
tap to catch any water, carefully loosen and remake
the joint, ensuring the tap is properly aligned to the
main pipework. Open the water supply valve, then
close tap and check for leaks. If the leaks persist, or if
there are other leaks on the unit, turn off the water sup-
ply then call Technical Support on the number below.
BWT 2013. In the interests of product development, we
reserve the right to alter specifi cations without prior notice. All
photographs and dimensions are given for guidance only. Terms
and conditions apply. E&OE.
For You and Planet Blue.
4
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