CONTENTS ITEM PAGE Contents In-Service Information Special notes Chair capacity information Receiving new chairs New chair inspection To report damage Return authorization Storage In-service procedures Operating instructions 9-11 Operation warnings and cautions For safe recliner operation Staff assistance Swing arm operation Accessories 12,13 Use of IV pole...
In-Service Information It is very important to Champion that our customers review all the materials in the in-service package they receive. By reviewing the in-service materials provided, you increase the useful life of the products by helping to prevent their improper use, which may lead to premature damage and wear. You are also helping to validate your warranty, as warranties cover material and workmanship failures, not misuse or abuse.
WELCOME! Champion Manufacturing Inc. would like to thank you for selecting our products. We take great care in making certain that our products leave the factory in flawless condition. Our products are properly packaged to arrive in that same condition.
RECEIVING NEW CHAIRS CAUTION: New chair inspection must be done by someone who understands the instruction pages. Improper operation of the chair may damage the chair and void your warranty. It is important to realize that signing the Bill of Lading upon receipt of new product is confirmation not only that the product that has been received is in the proper amount, but also that it has been received in satisfactory condition.
2. Call Champion’s customer service immediately to report the damage: 800-998-5018. 3. All claims must be filed by the consignee and reported to Champion Manufacturing Inc. within 5 days of receipt of the shipment.
Return authorization 1. Champion customer service must authorize all returns. Champion customer service will issue a return authorization number by fax or email. The customer does have the right to refuse any damaged chair from the carrier at the time of delivery.
Before chairs are put into service, all personnel should review this manual. In the belief that an actual demonstration of the product is more effective than written instructions, an on-site in-service by a Champion representative may be available depending upon the delivery circumstances.
OPERATING INSTRUCTIONS WARNING: Staff or others operating the product or moving the occupant must be aware of the location of the occupant’s hands and feet. Operators must confirm that the occupant’s extremities are safely located before moving the chair from position to position, moving the chair from place to place, or moving the occupant from the chair.
For safe recliner operation: 1. Always set all the caster brakes before allowing your occupant to get in or out of the chair. Release the caster brakes only when the chair is being relocated; and reset the caster brakes upon arriving at your destination. Never assume that the caster brakes have been set; check to ensure that the caster brakes are engaged before helping anyone in or out of the recliner.
Swing Arm Operation: WARNING: Your recliner has moving parts that create pinch points. When the swing arms are open, those points are fully exposed. Occupants should NEVER be left in a chair with the arms in the opened position. THE CHAIR SHOULD NOT BE LEFT UNATTENDED, WITH THE ARMS UNLATCHED.
ACCESSORIES Accessories are items that may be ordered with your chair at the time of purchase or added by your technician at any time. Instructions are provided as well as phone support. Discuss any concerns you may have with the service team at the time you place your order. WARNING: DO NOT use table as a seat.
Note: Some components may have a different appearance as shown in the picture due to multiple models of chairs. The serial number of the chair identifies the exact build of your chair assisting Customer Service in the choice of the proper components for your chair. (13) OM00220 220 Manual REV 2 110118...
(How often depends on the amount of use the option receives. We suggest monthly, and then tailor to your findings.) If it does not latch into place, discontinue the use of the chair and contact Champion customer service for replacement parts 800-998-8018. (14)
If you are unsure of your vinyl pattern and color, please call Champion’s customer service department with the serial number from your chair. The serial number can be found on the back frame of the chair on the left hand side.
This would include all COM (Customers Own Material) or custom vinyls. If you do not know what vinyl your recliner is upholstered in, call Champion’s customer service 800-998-5018 with the serial number of your chair to obtain assistance.
Warranty Coverage Your coverage is per the Champion warranty. A copy of the current warranty was provided with this manual for your convenience. Please read this document. Warranty Does Not Apply If: ●...
If you have questions or problems, you should never hesitate to call for assistance: 800-998-5018. The most timely and cost effective way for your chair to be repaired is for the Champion’s customer service department to work with your maintenance department or equipment technician.
P.O. & SN number. Email:_____________________________________ Model number: _________________________ Serial number: _________________ Part number Page no. / part no. Quantity Champion Manufacturing Inc. 2601 Industrial Parkway Elkhart, IN 46516 Phone: 800-998-5018 fax: 574-293-5760 (19) OM00220 220 Manual REV 2 110118...
CONCORD CHAIR SCHEMATICS ARM EXPLOSION NOTE: RIGHT ARM SHOWN, LEFT ARM MIRRORED ASSEMBLY Note: Your table may look different than shown. (22) OM00220 220 Manual REV 2 110118...