Troubleshooting; Technical Support - Monoprice 36379 User Manual

TROUBLESHOOTING

Q1: The sound from one of the speakers is muddy, with attenuated bass
response.
A1: Double check the polarity of the speaker wire connections.
Q2: The sound from one of the speakers is louder or quieter than the other
speakers in a constant voltage system.
A2: Check the wattage settings of the affected speaker. If it is higher than that
of the other speakers, it will be louder. Similarly, if it is set to a lower value,
it will be quieter than the other speakers. To get the same volume level, set
the switch to the same wattage setting as is used on the other speakers.
Q3: The sound from all the speakers is scratchy, harsh, or fuzzy sounding.
A3: You are hearing audible distortion, which can cause damage to both the
speakers and the amplifier. Reduce the volume level until distortion can no
longer be heard in any part of the audio signal.

TECHNICAL SUPPORT

Monoprice is pleased to provide free, live, online technical support to assist you
with any questions you may have about installation, setup, troubleshooting, or
product recommendations. If you ever need assistance with your new product,
please come online to talk to one of our friendly and knowledgeable Tech
Support Associates. Technical support is available through the online chat button
on our website www.monoprice.com or through email by sending a message to
tech@monoprice.com. Check the website for support times and links.
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