Safety PERATION Before operating game, read this manual. Failure to properly install and operate this game could result in malfunction or accident. Operate the game in accordance with the manual. RANSPORTING The cabinet is very heavy. Because the monitor is high, the cabinet is also very top‐heavy. Use appropriate care when moving or transporting cabinet. It contains fragile glass and electronic components. Avoid rough handling. ANDLING OMPONENTS Many components are extremely sensitive to handling, environmental and Electrostatic Discharge (ESD) events— especially the computer. Do not handle it roughly. Before servicing, call your distributor and inquire about the PC warranty. Use proper ESD procedures when servicing. Protect components from harmful environmental conditions, such as extreme temperatures, excessive moisture or other damaging effects. ISCONNECT POWER Always turn the power off and unplug the unit before servicing or making adjustments unless otherwise instructed. Installing or repairing components while power is on can damage the components and void the warranty. ROUNDING Avoid electrical shock. Do not plug in AC power until you have inspected and properly grounded the unit. Only plug into a grounded, three‐wire outlet. Do not use a “cheater” plug or cut off the ground pin on the line cord. LECTRICAL HOCKS There is no isolation transformer in the cabinet. Disconnect AC power before servicing. However, be aware that lethal voltages can remain in the electronic components even when AC power is disconnected. Use extreme caution when servicing. Verify that there is a working ground connection. If the unit sustains water damage, cease using it immediately and unplug AC power. ONITOR The monitor contains no user serviceable parts. Do not attempt to service the monitor. OWER ELECTOR Before installing game, ensure the voltage on the PC and power supply is set properly. There is a 115/230 VAC selector switch that must be set for the correct voltage for your site. Verify the fluorescent lamp rating. The rating must match the line voltage at the installation site. ...
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WATER AND OTHER LIQUID SOURCE Do not install game near sprinkler or other water jet sources. Do not use water jet to clean game. Keep minimum clearance behind game and wall for proper ventilation but also prevent access of liquid from spills and sprays from entering ventilation holes. ONNECTORS When servicing machine, ensure all connectors mate properly. If connectors do not slip in easily, do not force them. Connectors are often keyed and only connect one way. Check for correct orientation. OMPUTER The computer contains sensitive components, including a hard drive. Do not handle it roughly. Call your distributor before servicing its internal components. Ask about warranty information as it relates to the PC. Do not turn the PC power switch on or off. It should remain permanently in the ON position. Cycle AC power on or off with the cabinet power switch. A dongle has been inserted into one of the USB ports. This is required for game play. Do not remove the dongle except for troubleshooting purposes. EMPERED GLASS WARNING When handling the LCD display glass cover take special care and set the glass down softly on a flat surface free of debris. The edge of the glass is sensitive to hard impact. Shattered glass can travel long distances and cause bodily injury. Use proper procedures when handling broken materials. AZARD TO PILEPTICS A small portion of the population has an epileptic condition that may cause seizures. Affected persons experience seizures while watching some television pictures or playing certain video games. People who have not had seizures may still have an undetected epileptic condition. If anyone in your family has experienced epilepsy symptoms (seizures or loss of awareness), consult your physical before using video games. While children play video games, a parent should observe. Be alert to the following symptoms: dizziness, altered vision, eye or muscle twitching, involuntary movements, loss of awareness, disorientation or convulsions. If you or your child experiences these symptoms, discontinue use immediately and consult your physician. ANUAL Keep this manual available and ready for use. Please check our website www.rawthrills.com for the latest information regarding this and other Raw Thrills products. If the game fails to function properly, turn off the machine and unplug the AC line cord. Contact your local distributor. You may not reproduce this document or any of its contents without written authorization from Raw Thrills, Inc. or Play Mechanix™ Inc. PECIFICATIONS For reasons such as performance, this product’s specifications may change without notice. Federal patent, ...
Setup Unpack Materials 1. Place the shipping crate(s) on a flat, stable surface. 2. Cut the banding straps and remove the cardboard lid(s). 3. Lift off the large cardboard container(s) surrounding the cabinet assembly and remove any shipping cleats. 4. Remove the coin door key from the coin return slot. 5. Open the top coin door. 6. Locate the keys for the back door and the cash box door. 7. Open the cash box door and remove the cash box. 8. Check for shipping damage to the following: Marquee and monitor Cabinet decals 9. Check the AC line cord for visible signs of damage. Pay particular attention to the plug and line cord insulation. Marquee Installation Instructions (Requires 2 Persons) 1. Carefully unpack the marquee. 2. Located the mounting hardware plastic bag attached to the marquee assembly. 3. Place 2 ladders on each side of the cabinet. 4. Bring the marquee to the top of the cabinet and into mounting location and feed the power harness connector into the access hole on the top of the cabinet. ...
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Check Electrical Settings 1. Verify the voltage in the nearest AC outlet. 2. Verify the AC outlet ground connection is present and working. 3. Open the lower back door of the cabinet assembly. 4. Route the line cord so that the plug is near the AC outlet. 5. Replace the lower back door of the cabinet assembly. Startup Game 1. Plug in line cord to AC outlet. 2. Turn the power switch to ON. 3. Check that no component is excessively hot or emitting foul odors. If not, turn off AC power and disconnect line cord. Refer to the diagnostic section of this manual. Diagnostics and Adjustments The Service Button Panel has four buttons, three of which can navigate the menu system. But it is easiest to navigate with the Start button and joystick. Volume TEST SERVICE Volume DOWN TEST button enters diagnostic system. IMPORTANT NOTE: You must hold down the TEST button for at least 2 seconds to Enter the Test Menu. Either Start/Fire button or TEST button selects the highlighted option VOL DOWN button moves down through menu or setting choices. VOL UP button moves up through menu or setting choices. ...
Operator Tips and Advanced Features: $$$ KEYS TO MAXIMIZING YOUR EARNINGS! $$$ IF YOU HAVE A CARD SWIPE LOCATION, SET YOUR GAME TO CARD SWIPES MODE 1. HOLD TEST BUTTON FOR 2 SECONDS TO ENTER TEST MENU 2. USING THE JOYSTICK, SELECT “PRICING ADJUSTMENTS” IN THE MENU. PRESS FIRE BUTTON TO ENTER. 3. USING THE JOYSTICK, SELECT “CURRENCY INPUT”, PRESS FIRE BUTTON TO ENTER 4. SELECT “SWIPES” FROM THE MENU 5. SET “SWIPE VALUE” TO THE CURRENCY EQUIVALENT OF YOUR SWIPE OR PAYOUT WILL BE INCORRECT. THIS SETTING IS EXTREMELY IMPORTANT (EXAMPLE‐ IF THE CARD SWIPE IS WORTH $1.50 IN YOUR CARD SYSTEM, SET SWIPE VALUE TO $1.50 AS WELL) IF YOU HAVE A COIN LOCATION, MAKE SURE YOUR PRICING & COIN VALUE ARE CORRECT 1. HOLD TEST BUTTON FOR 2 SECONDS TO ENTER TEST MENU 2. USING THE JOYSTICK, SELECT “PRICING ADJUSTMENTS” IN THE MENU. PRESS FIRE BUTTON TO ENTER. 3. USING THE JOYSTICK, SELECT “COINS TO PLAY” AND SET THE DESIRED AMOUNT OF COINS PER GAME OF GALAGA ASSAULT. 4. AFTER SETTING THE COINS PER PLAY, SET “COIN VALUE” TO THE CURRENCY VALUE OF YOUR COIN OR PAYOUT WILL BE INCORRECT. THIS SETTING IS EXTREMELY IMPORTANT (EXAMPLE‐ IF THE COIN IS WORTH 1.00, SET COIN VALUE TO $1.00 AS WELL. 5. OPTIONAL PRICING SETTING‐ YOU CAN CHOOSE A DISCOUNTED PRICE FOR ADD SHIPS TO ENCOURAGE MORE ADD SHIP PURCHASES. (THIS SETTING NOT AVAILABLE IN SWIPE MODE) ...
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ADD SHIPS‐ Galaga Assault defaults to having “ADD SHIPS” activated for both video redemption as well as arcade amusement mode. This unique mode allows the customer to buy extra Galaga fighter ships at the beginning of play to give them extra firepower. This mode increases the fun factor for the players and improves earnings for the operator. We strongly recommend using this mode during operation. However, it can be disabled in the test menu if the operator chooses. Note ‐ Having Add Ships mode activated makes certain settings options unavailable ARCADE AMUSEMENT MODE‐ Galaga Assault defaults to video redemption mode which consists of two stages and awards tickets to the customer based upon performance and skill. However, this game comes equipped with a completely alternate arcade amusement only mode that does not award tickets and contains separate unique gameplay inspired by the classic Galaga arcade game. This mode is ideal for non‐ticket redemption locations. The arcade setting consists of 70 waves of play that include standard waves, challenging stages, and battles with the mothership boss. If you defeat the boss at Wave 70, you win the game. As with redemption mode, players will also be able to compete for high scores on the leaderboards. Steps to activate Arcade Amusement Mode: 1) Hold Test button for 2 seconds to enter test menu 2) Select the “Payout Adjustments” menu with the joystick and press start 3) Select “Arcade Amusement Mode” and set to “ON” 4) Choose the amount of “Extra Lives” you would like your customer to receive per credit. (The game defaults to 3 ships per credit.) Note 1 ‐ Activating this mode will disable ticket mode. All ticket customization options will be unavailable while Arcade Amusement mode is activated. Note 2 ‐ Add ships will default to “ON” during Arcade Amusement Mode. Operator can choose to disable this mode if they choose. QR CODES‐ Galaga Assault will display on the screen a unique square black and white QR code at the conclusion of every game. This QR code can be scanned by a customer’s cell phone or wireless device (using a QR code app) to display their high score and location information to social media networks like Facebook and Twitter. Operators can also enter their location name and the city name in the “advanced settings” ...
Adjustments, Audits and Diagnostics Main Menu MAIN MENU DIAGNOSTICS PRICING ADJUSTMENTS PAYOUT ADJUSTMENTS AUDITS RESETS VOLUME ADVANCED SETTING EXIT Main Menu Diagnostics Menu This menu allows all game functions to be verified or diagnosed. DIAGNOSTICS MENU CRC CHECK SWITCH TEST MONITOR TEST LIGHT TEST SOUND TEST COIN / TICKET METER TEST TICKET DISPENSER TEST WATCHDOG TEST EXIT ...
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Main Menu Pricing Adjustment Menu This allows customization of coin values, currency denominations, bill pulse and swipe value. PRICING ADJUSTMENT MENU CURRENCY INPUT SWIPES/COINS FREE PLAY CURRENCY TYPE SWIPE VALUE SWIPE TO PLAY COINS PER ADD SHIP Main Menu Payout Adjustment Menu This menu allows for customization of target payout percentage and ticket value. Changes will result in audits being reset. Please note that some customization features are unavailable when add ships is turned on. Arcade Amusement (non‐ticket) mode can also be activated in this menu. PAYOUT ADJUSTMENT SETTINGS PAYOUT PERCENTAGE TICKET VALUE TWO POINT TICKET JACKPOT ROTATING TWO POINT TICKETS DOUBLE PLAY...
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Main Menu Audits Menu Audit screens help assess game performance, find intermittent problems, decide whether to adjust game difficulty and free game award and help maximize game earnings. AUDITS SYSTEM AUDITS COIN AUDITS PAYOUT AUDITS GAME AUDITS EXIT Main Menu Resets Menu RESETS MENU CLEAR COINS CLEAR TICKETS RESET AUDITS RESET ADJUSTMENTS FACTORY RESTORE CRC CHECK EXIT Main Menu Advanced Menu Advanced menu contains options to reset high scores, customize your QR Code (Facebook/Twitter) Venue and Location Names, adjust attract mode frequency, as well as other miscellaneous options. ADVANCED MENU COPY AUDITS TO USB ATTRACT MUSIC MODE TICKET TERMINOLOGY...
Maintenance Hard Drive Recovery Symptoms requiring hard drive recovery include File Test reports bad or missing files. Game fails to finish loading during startup. After resetting the AC power, an error is reported. Erratic Game or Attract Mode. The following screen: WARNING! CRC File Missing! Reinstall Software! File Damaged! Reinstall Software! File Missing! Reinstall Software! The only way to repair corrupt files is to reinstall the software as described below: OMPUTER The computer contains sensitive components. Do not handle roughly. Call your distributor before servicing its internal components. Ask about warranty information as it relates to the PC. Do not use the PC on/off switch. Turn AC power on or off with the cabinet power switch. (NO DVD Restoration. USB Thumb Drive is used on the Dell Mini PC) 1. With game and PC on, verify that the RIO board has power. If not, see Troubleshooting. 2. Open the lower back door. 3. Insert the recovery USB thumb drive (included in your game) into the open blue USB port on the PC. 4. Turn cabinet power switch to OFF. Wait 30 seconds. 5. Turn cabinet power switch to ON. 6. Select the Galaga Assault restore version from the menu and follow on screen instructions 7.
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11. After 30 seconds, turn cabinet power switch on. 12. Game will reboot and enter the Atrract Mode. 13. Start a test game to make sure that game is operating normally. BIOS Settings/Power Management OTICE The PC ships with correct BIOS settings. Making changes to the BIOS different from the description below may adversely affect game functions. This BIOS setting lets the PC automatically power up. With the setting enabled, the PC reboots when it detects AC power. This eliminates the need to manually turn the PC back on after power disruption. Do not use the PC on/off switch. Turn AC power on or off with the cabinet power switch. To access the BIOS Settings, you must insert a keyboard and hold the F12 key while the PC is booting up. From the Menu, Select “BIOS Setup” 1. Turn cabinet power switch off. 2. Open rear of cabinet. 3. Connect a USB keyboard to the PC. 4. While holding the F12 key on the keyboard down, turn cabinet power switch on. 5. When the BIOS menu screen appears, make the following adjustments. Main ‐No change Advanced ‐Intel SpeedStep = Enabled ‐Virtualization= Enabled ‐Integrated NIC = Enabled ‐SATA Operation = AHCI ‐Adapter Warnings = Enabled ...
Troubleshooting Warning: Review safety chapter before making any adjustments to game. Problem Possible Cause Solution Game will not power up. Game not plugged in Plug game into AC outlet. Game not turned on Turn on main power switch. Game fuse is blown. Check and replace fuse. No power to receptacle Test AC outlet and plug game into powered outlet. PC not turned on. Turn PC power switch on. Ensure IEC cable tightly plugged in. Trace cable back to source to ensure continuity. PC BIOS set incorrectly. See BIOS Settings chapter. Scrambled or intermittent display Loose DVI cable connection Check DVI cable connection on PC and LCD display. Buttons do not work Faulty micro switch Replace the micro switch on the button and re‐test. Verify that the wires are connected to the correct ...
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computer audio port. Verify that each wire is connected to the correct port and no wires are frayed or improperly shorting to ground. Blown speakers Remove the grill and inspect each speaker for visible damage. Run the Sound Test from System Tests in the Operator Menu to verify each speaker is working. Reversed wires A weak or low muffled sound is a sign of reversed speaker wires. Check for reversed wires on each speaker. Faulty PCB To verify audio is working at the computer, connect stereo headphones to the green computer audio port. Constant low audio hum Faulty power supply Check external DC supply and the PC supply. Open ground Check all ground wires in cabinet. Ensure AC wall outlet is properly grounded LCD display flicker or fail to light. Bad connection Check for snug connection at inverter or under topper bracket. ...
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Improper number of credits given Incorrect setting in Adjustments Adjust settings when coins or bills are inserted Faulty wiring Disconnect cabinet from AC power. Verify wires are firmly connected to coin mech and bill validator and ground wires are properly connected. Verify no wires are frayed or shorting to ground. Faulty coin mech Verify coin mech is not jammed. Ensure coin mech is properly aligned and latched to coin door. Coin meter does not work Blown fuse(s) on PCB Replace 5A fuse(s) on PCB Exits Test Mode every 3 seconds Test button stuck in ON position Slide or toggle button off after Test Menu appears NO VIDEO message Video cables not plugged in properly Reattach and tighten power and video cable to monitor. No Signal Video or power cable not secure Check and secure cable. PC not turned on Turn PC power switch on. Ensure IEC cable tightly plugged in. Trace ...
GENERAL PARTS AND SERVICE CONTACT INFORMATION: BANDAI NAMCO Amusement America Contacts and Personnel: MAIN NUMBER: 847‐264‐5610 MAIN FAX: 847‐264‐5611 PARTS SALES: 847‐264‐5637 TECH SERVICES: 847‐264‐5636 PARTS & TECH SERVICES FAX: 847‐264‐5613 GENERAL INFORMATION: arcadeinfo@bandainamco‐am.com PARTS: parts@bandainamco‐am.com SERVICE: service@bandainamco‐am.com www.namcoamerica.com 32 ...
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