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World's Largest Pac‐Man™  
 
                                                                                                                                                                                                            
 
Operator's Manual 
 
 
 
COPYRIGHT 2016 BANDAI NAMCO ENTERTAINMENT 
 
 
 

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Summary of Contents for Bandai Namco World's Largest Pac-Man

  • Page 1 World’s Largest Pac‐Man™     Operator’s Manual                                                                                                                                                                                                                         COPYRIGHT 2016 BANDAI NAMCO ENTERTAINMENT     ...
  • Page 2 World’s Largest Pac-Man™ COPYRIGHT 2016 BANDAI NAMCO ENTERTAINMENT...
  • Page 3 Raw Thrills, Inc. or Play Mechanix™ Inc. PECIFICATIONS For reasons such as performance, this product’s specifications may change without notice. Federal patent, copyright and other intellectual property laws protect the content, devices and design of the game and its equipment. COPYRIGHT 2016 BANDAI NAMCO ENTERTAINMENT...
  • Page 4 FIRE AND ELECTRICAL DAMAGE, USE ONLY SPECIFIED FUSE TYPE AND VALUE. RIO: 5VDC = 3A 250V SLO-BLO 12VDC = 5A 250V SLO-BLO GAME LIGHTING: 5A 250V SLO-BLO (4X) LED DISPLAY PANEL: 5A 250V SLO-BLO (9X PER PANEL) COPYRIGHT 2016 BANDAI NAMCO ENTERTAINMENT...
  • Page 5 World’s Largest Pac‐Man™  Setup Note: This manual is accompanied by a separate document:  “Giant Pac‐Man Display Assembly and Repair Document”. Please refer to this  document when installing, servicing and troubleshooting the LED display. Keep this and other documentation for future reference. Additional  information regarding the latest version of software and documents can also be found on our website: www.rawthrills.com  or  www.bandainamco‐am.com    Unpack Materials 1. Place the shipping crates on a flat, stable surface.   2. Cut the banding straps and remove the cardboard lids.  3. Lift off the large cardboard containers surrounding the front pedestal and monitor assemblies and remove any shipping cleats.  4. Remove the coin door key from the coin return slot.  5. Open the top coin door.  6. Locate the keys for the back door and the cash box door.   7. Open the cash box door and remove the cash box.  8. Check for shipping damage to the following:   Marquee and monitor   Cabinet decals  9. Check the AC line cord for visible signs of damage.   Pay particular attention to the plug and line cord insulation.   Check Electrical Settings 1. Verify the voltage in the nearest AC outlet.  2. Verify the AC outlet ground connection is present and working.  3. Open the back door of the monitor assembly.  4.
  • Page 6 5. Enter the Watchdog Test menu, which reboots the game. 6. Upon a successful reboot, you are ready to make adjustments to pricing, volume and other functions found in the Adjustments, Audits and Diagnostics section. COPYRIGHT 2016 BANDAI NAMCO ENTERTAINMENT...
  • Page 7 Main Menu Pricing Adjustments Menu This allows customization of coin values, currency denominations, bill pulse and swipe credits. PRICING ADJUSTMENT MENU FREE PLAY CURRENCY TYPE CURRENCY INPUT COIN VALUE COINS TO PLAY EXIT COPYRIGHT 2016 BANDAI NAMCO ENTERTAINMENT...
  • Page 8 Main Menu Utilities Menu UTILITIES MENU RESETS COPY TO USB LEADERBOARD SETTINGS SCREEN BRIGHTNESS TRADESHOW MODE ATTRACT MODE EXIT in Menu Volume GAME VOLUME: 13/20 ATTRACT VOLUME: 7/20 CREDIT VOLUME: 17/20 MINIMUM VOLUME: 4/20 EXIT COPYRIGHT 2016 BANDAI NAMCO ENTERTAINMENT...
  • Page 9 World’s Largest Pac‐Man™  Main Menu  Game Settings Menu    This menu allows for customization of target compensation.  You can set your points conversion to tickets here.      GAME SETTINGS EXTRA LIVES REDEMPTION MERCY TICKETS POINTS PER TICKET EXPRESS PAYOUT EXIT   Express Payout‐ when set to ON, allows for tickets to be dispensed as tickets are earned. When it is set to OFF, ticket payout is done after the  completion of the current game.    Mercy Tickets‐ A mercy ticket awards at least 1 ticket to anyone who plays the game regardless of score while redemption mode is active.  This  feature can be deactivated.    Main Menu  Audits Menu  Audit screens help assess game performance, find intermittent problems, decide whether to adjust game difficulty and free game award and  help maximize game earnings.     AUDITS SYSTEM AUDITS 1 SYSTEM AUDITS 2 SYSTEM AUDITS 3 COIN AUDITS GAME AUDITS EXIT...
  • Page 10 World’s Largest Pac‐Man™  Main Menu  Game Settings Menu    This menu allows for customization of target compensation.  You can set your points conversion to tickets here.      GAME SETTINGS EXTRA LIVES REDEMPTION MERCY TICKETS POINTS PER TICKET EXPRESS PAYOUT EXIT   Express Payout‐ when set to ON, allows for tickets to be dispensed as tickets are earned. When it is set to OFF, ticket payout is done after the  completion of the current game.    Mercy Tickets‐ A mercy ticket awards at least 1 ticket to anyone who plays the game regardless of score while redemption mode is active.  This  feature can be deactivated.    Main Menu  Audits Menu  Audit screens help assess game performance, find intermittent problems, decide whether to adjust game difficulty and free game award and  help maximize game earnings.     AUDITS SYSTEM AUDITS 1 SYSTEM AUDITS 2 SYSTEM AUDITS 3 COIN AUDITS GAME AUDITS EXIT...
  • Page 11 World’s Largest Pac‐Man™    in Menu  Advertising Menu      ADVERTISING MENU AD SLOT 1 AD SLOT 2 AD SLOT 3 COIN IN AD IN-GAME AD AD LENGTH 10SEC DESIRED RESOLUTION FORMAT 224X288 FORMATS: TGA, PNG, JPG EXIT     ADVERTISING IMAGE UPLOAD INSTRUCTIONS: 1.
  • Page 12 World’s Largest Pac‐Man™  Dell 3050 Software Flash Install Procedure: 1. A) Create a USB flash drive with the new version of the game software using the “Raw Thrills Flash Creator” or B) Use an existing USB flash restore drive that came with the game. 2.
  • Page 13 World’s Largest Pac‐Man™          ELECTRICAL AND MECHANICAL   ILLUSTRATIONS  NOTE: PLEASE CHECK FOR THE LATEST VERSION OF GAME SOFTWARE AND MANUAL AT WWW. RAWTHRILLS.COM     COPYRIGHT 2016 BANDAI NAMCO ENTERTAINMENT       ...
  • Page 14 REV. DESCRIPTION DATE RELEASED 5/19/16 ITEM NO. PART NUMBER DESCRIPTION QTY. 601-00755-01 Pedestal Cabinet 1646A22 Black Handle (McMaster-Carr P/N: 1646A16) 600-01779-01 Metal Bump Out 800-00005-01 Mid-Width Coin Door Assembly (Suzo-Happ) 500-00162-50 White LED Strip w/ Foam Tape: 50CM / 30 LEDs 600-01757-01 Side PETG 500-00062-96...
  • Page 15 REV. DESCRIPTION DATE RELEASED 5/19/16 ITEM NO. PART NUMBER DESCRIPTION QTY. 601-00756-01 Control Panel Wood 603-00718-01 (92 in) LED T-Molding Extrusion - 92" 600-01752-01 T-Mold Cap Joystick Sub-Assembly (P1) Joystick Sub-Assembly (P1-YELLOW) Joystick Sub-Assembly (P2) Joystick Sub-Assembly (P2-GREEN) 600-01755-01 Control Panel Mounting Plate 600-01780-01 Speaker Mounting Bracket 2-1-10-00-00-000...
  • Page 16 ITEM NO. PART NUMBER DESCRIPTION QTY. REV. DESCRIPTION DATE RELEASED 600-01501-01 RIO Mounting Plate 5/19/16 500-00040-01 RIO PCB 500-00194-01 5V, 5A Switching Regulator (12V input) ITEM NO. PART NUMBER DESCRIPTION QTY. 600-01754-01 AC Plate 703W-00(slash)08 AC Receptacle: 250V, 15A (Qualtek) T9-611-5A Thermal Circuit Breakers: 240VAC, 5A, Snap-in, Fuseholder, 1-Pole (Schurter) 1832.3312...
  • Page 17 ,7(0 12 3$57 180%(5 '(6&5,37,21 47< 5(9 '(6&5,37,21 '$7( 5(/($6('  3 9(57,&$/ 78%( %27720   3 9(57,&$/ 78%( 723 &255(&7(' ,7(0  3$57 180%(5   67$1' %$6( & &+$1*(' 620( +$5':$5( 72   78%( 6833257 0(75,& &+$1*(' 1876 $1' :$6+(56  ...
  • Page 18 ,7(0 12 3$57 180%(5 '(6&5,37,21 47< 5(9 '(6&5,37,21 '$7( 5(/($6(' 121( )5$0( $66(0%/<  121( 0$548(( $66(0%/< $''(' 3$57 180%(56 $1'   3  ;  $66(0%/< &+$1*(' 48$17,7< 2) ,7(0   3  ;  $66(0%/< & 5(9,6(' )25 0(75,&...
  • Page 19 5(9 '(6&5,37,21 '$7( 3$57 180%(5 '(6&5,37,21 3$1(/ 3$1(/  &21752//(5 %5$&.(7 5(/($6('   32:(5 %2; %5$&.(7 3 02'8/(  $''(' $66(0%/< 3$57 180%(56   )86( +2/'(5 3/$7(  3 ; 0(7$/ &29(5 &+$1*(' 9,(: 2) 3$1(/ )5$0( &  3 ; 0(7$/ &29(5 $1' 6:,7&+(' 72 0(75,&...
  • Page 20 LED DISPLAY RD\./ FUSE( 9X ) 4X9 LCD DISPLAY PD\./ER SUPPLY � ,;" RD\./ 1 5V 5VDC � a::: RD\./ 2 5V LINE RD\./ 3 5V 5V 0... VH4-3.96 NEUTRAL RD\./ 4 5V 5V 0-- � � GROUND RD\./ 5 5V 5V 0- �...
  • Page 22 LED DISPLAY QUADRANTS REAR FACING VIE\./ PATCH CABLE RJ-45 CAT5E PATCH CABLE FROM LINSN TS802 ROUTING TD RV908T PCB (4 PLACES) PATCH CABLE INPUT RV908T PCB Cl/QUADRANT) DD D D D 3X9 / 4X9 DISPLAY QUADRANT & FUSE NOTE: EACH RD'w IS FUSED BY CD 5AMP 250V SLD-BLD FUSE FDR CONTINUED SAFETY REPLACE ONLY \./ITH EQUAL FUSE VALUE PATCH CABLE OUT TD NEXT QUADRANT 'w'L PAC MAN...
  • Page 23 World’s Largest Pac‐Man™  Troubleshooting Warning:  Review safety chapter before making any adjustments to game.    Problem  Possible Cause Solution  Game will not power up.  Game not plugged in Plug game into AC outlet.   Game not turned on Turn on main power switch.     Game fuse is blown. Check and replace fuse. See    Specification page for fuse values.    No power to receptacle Test AC outlet and plug game into  powered outlet.    PC not turned on. Turn PC power switch on. Ensure    IEC cable tightly plugged in. Trace  cable back to source to ensure    COPYRIGHT 2016 BANDAI NAMCO ENTERTAINMENT    11   ...
  • Page 24 Sound Test from System Tests in the Operator Menu to verify each speaker is working. Reversed wires A weak or low muffled sound is a sign of reversed speaker wires. Check for reversed wires on each speaker. COPYRIGHT 2016 BANDAI NAMCO ENTERTAINMENT...
  • Page 25 Verify no wires are frayed or shorting to ground. Faulty coin mech Verify coin mech is not jammed. Ensure coin mech is properly aligned and latched to coin door. COPYRIGHT 2016 BANDAI NAMCO ENTERTAINMENT...
  • Page 26 Insert dongle cable in different USB port Connect RIO Board or USB cable Check USB RIO Board Missing disconnected connection from PC to RIO board No power to Check for proper RIO board voltage (+5V, +12V) at RIO P1 connector COPYRIGHT 2016 BANDAI NAMCO ENTERTAINMENT...
  • Page 27 World’s Largest Pac‐Man™    FIG. A     COPYRIGHT 2016 BANDAI NAMCO ENTERTAINMENT    15   ...
  • Page 28 World’s Largest Pac‐Man™  LED Display Troubleshooting     Screen Note‐  World’s Largest Pac‐Man uses over 65,000 LEDs on its giant screen.  It is normal for a few  LEDs to fail over the course of operating the game.  This will not effect normal operation or viewing of  the game and most will not be noticeable to the eye.    Note: This manual is accompanied by a separate document:  “Giant Pac‐Man Display Assembly and  Repair Document”. Please refer to this document when servicing and troubleshooting the LED display.  Additional information regarding the latest version of software and documents can also be found on our  website: www.rawthrills.com or www.bandainamco‐am.com      COPYRIGHT 2016 BANDAI NAMCO ENTERTAINMENT    16   ...
  • Page 29 World’s Largest Pac-Man™ Contact Information For an authorized distributor near you, check the Raw Thrills website at www.rawthrills.com BANDAI NAMCO Amusement America Contacts and Personnel: MAIN NUMBER: 847-264-5610 MAIN FAX: 847-264-5611 PARTS SALES: 847-264-5637 TECH SERVICES: 847-264-5636 PARTS & TECH SERVICES FAX: 847-264-5613 GENERAL INFORMATION: arcadeinfo@bandainamco-am.com...