Problems During Data Transfer And Solutions - Honeywell FE260 Operating Instructions Manual

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4.3.1 Problems during data transfer and solutions

If, after connecting the cables and setting the parameters, the data transmission via the modem does not
work, check the following points:
1. Does the signal "Power" light on the housing cover of the FE260?
→
If not, make sure that the FE260 power supply is connected correctly and switched on.
2. Does the volume corrector indicate the status message "Bat. operat.". (With older versions message "15"
in the status "St.Sy")
→
Connect the terminals "U+/-" of the FE260 correctly to the terminals "Uext+/-" on the volume
corrector.
In addition you can also measure the voltage on the terminals "U+/-" of the volume corrector with a
multimeter. It should be approx. 8.5 V.
3. Does the volume corrector display the status message "Call Win.1" or "Call Win.2"?
status "St.1" or "St.2")
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Calls can only occur within one of the time windows. If none of the above messages are displayed,
set the time window according to your requirements. You can set the time window with the values
"CW1.S", "CW1.E", "CW2.S", "CW2.E" in the display column "Ser.IO" of the volume corrector.
4. Is the modem parameterization in the FE260 correct?
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The modem must be suitably parameterized in correspondence with the interface mode in the
volume corrector:
Interface mode in EK2x0
EK260
Md.S2 (Adr. 2:705)
3
5
With "Md.S2 = 3" (respectively MdxS2 = "Standard AT") the modem may not pickup an incoming call
automatically. A call is only accepted after the volume corrector has sent the corresponding pickup
command "ATA" to the modem. This happens after the EK2x0 has received the number of RING
messages, which is specified by the setting Num.T, address 2:720.
With "Md.S2 = 5" (respectively MdxS2 = "transparent") the modem has to accept incoming calls
automatically after the number of ring signals, which is specified in register 0 by the command
ATS0=x (where "x" is the number of ring signals).
If the FE260 is fitted with the option "Local interface" or "CL interface", the modem must accept the
calls automatically.
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If a modem has been retrofitted, which was intended for a different device (e.g. DL240), the modem
parameterization may need to be changed.
5. When "Md.S2" in the volume corrector is set to "3" (respectively "MdxS2 = "Standard AT"): Does the
signal "online" on the housing cover of the FE260 illuminate or flash?
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If not, check whether you have entered the correct telephone number for the call in your data recall
software (e.g. "enSuite"). A telephone exchange may also require a leading zero.
Only when using a radio modem (GSM/GPRS/UMTS modem):
If the FE260 "online" signal slowly flashes, the following possible faults are eliminated and do not need to be
checked.
Otherwise, check the following points:
6. Is the antenna correctly connected to the modem?
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Insert the antenna connection firmly into the modem.
1
On EK280 the call acceptance windows 5 and 6 are used for the connections via FE260 (refer to the EK280
Application Manual)
Operating Manual
EK280
MdxS2 (Adr. 2:706)
Standard AT
transparent
1
Automatic call acceptance in the modem
off (ATS0=0)
on (ATS0>0)
FE260
(Message "16" in the