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4
Troubleshooting
3B
The SEC is a simple and highly reliable unit which, when properly configured, should operate
normally with no operator intervention. However, if a problem develops, or if a newly installed
unit is not functioning normally, use the following strategies to help identify the problem:
• Keep a secure backup copy of the configuration file. Use either the factory configuration
file (on the original CD shipped with the unit) or a customized version that you know
works.
• Delete and replace the existing configuration file with a known-good or factory-default-
settings configuration file. (See Section
• Confirm that there is not another unconfigured SEC unit on the same switch or hub and
that there is no other device with the same IP address.
• Confirm that the SEC is turned on, the power source is operating normally, and that power
is being delivered to the connection point.
• Check the power cable connections and reseat the connectors if necessary.
• Check the serial cable connections and reseat the connectors if necessary.
• If you are able to access the Advanced Tools page (
Routing Statistics. This will show statistics between the SEC and the Microlok II (serial
data) for the Peer Routing. When the serial communication is working normally, the only
statistics shown should be messages read from COM. If the BIT_RATE (the baud rate) is
incorrect, additional statistics will be accumulated.
Copyright 2019
Microlok II
3.12
.)
X
X
SM6800O Rev. 1, March 2019
®
Serial-to-Ethernet Converter (SEC)
Figure 3-18
) of the unit, click on Peer
X
X
4-1
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