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8.1
Smartbox support
Online support
The Smartbox team is here to help you make the most of your Grid
Pad and Grid 3. You can raise a support ticket over email, use our
online chat box or search our knowledge base of support articles.
thinksmartbox.com/smart-support
Remote support in Grid 3
Our support team can use a remote connection to deliver hands-
on support over an internet connection. If you are asked to create
a remote support session you can do this directly in Grid 3. Go to
Menu – Help and select Remote Support.
Knowledge Base
Our Smartbox Knowledge base is full of tips, guides and
troubleshooting tools to help you get the most from your Grid Pad
and Grid 3.
thinksmartbox.com/knowledge-base
Phone and other support
You can reach our support team between 9am – 5pm GMT at
thinksmartbox.com/smart-support
If your Grid Pad was supplied outside of the UK, please contact
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