Smartbox GridPad 8 Manual
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Smartbox GridPad 8 Manual

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  • Page 1 Manual Created by...
  • Page 2 Grid Pad 8 and 10 Manual (Version 1.0) English (UK) Copyright 2019 Smartbox Assistive Technology thinksmartbox.com...
  • Page 3 Welcome to Grid Pad, your complete communication and access solution...

  • Page 4: Table Of Contents

    Contents Introducing Grid Pad What is included with your Grid Pad Grid Pad setup Features Quick start guide Turning on your Grid Pad Creating your user account Choosing your grid sets Introducing Grid Explorer Configuring your access method Using your Grid Pad Your Grid Pad desktop Power Charging your Grid Pad...
  • Page 5 Useful commands to control your Grid Pad from Grid 3 Grid 3 Accounts Looking after your Grid Pad Software updates Getting the most out of your battery Cleaning and storing your Grid Pad Appendices Smartbox support Grid Pad specification Device specification Symbol explanation Safety notices Compliance Battery warnings...
  • Page 6 In this section What is included with your Grid Pad Grid Pad setup Features...

  • Page 7: Introducing Grid Pad

    Introducing Grid Pad...

  • Page 8: What Is Included With Your Grid Pad

    What is included with your Grid Grid Pad communication aid (8 or 10) Manual Mounting plate and screwdriver Shoulder strap Handle Power lead Grid 3 training pack Cleaning cloth Included Software Grid 3 Grid Pad 8 Grid Pad 10...

  • Page 9: Grid Pad Setup

    Grid Pad setup Your Grid Pad can be supplied in two different setups. 1. Communication only Grid Pad can be locked as a dedicated Speech Generating Device. This is sometimes known as kiosk mode. In this setup, your Grid Pad will open directly into Grid 3 and can be used for communication only.

  • Page 10: Features

    Features Grid Pad 8 Front camera Power Volume up and down Touch screen Headphone port Charging port Micro SD card slot 2 x switch ports USB 2.0...
  • Page 11 Rear camera Infrared transmitter Speakers Radio frequency transmitter Infrared receiver Audio feedback port USB 2.0...
  • Page 12 Grid Pad 10 Front camera Touch screen Infrared receiver Volume up Audio feedback port and down USB 2.0 Power...
  • Page 13 Rear camera Infrared transmitters Speakers Radio frequency transmitter Headphone port Charging port SD card slot 2 x switch ports USB 2.0...
  • Page 14 In this section Turning on your Grid Pad Creating your user account Choosing your grid sets Introducing Grid Explorer Configuring your access method...

  • Page 15: Quick Start Guide

    Quick start guide...

  • Page 16: Turning On Your Grid Pad

    Turning on your Grid Pad Before switching on your Grid Pad for the first time, it is best to plug in the power lead and charge the battery fully. Press the power button to turn the device on. Grid Pad 8 Grid Pad 10 The device will boot into Windows, and Grid 3 will automatically start.

  • Page 17: Creating Your User Account

    On the next screen you can create a free Smartbox Account. This enables you to use features such as remote editing and syncing between devices. Tip: If you already have a Smartbox Account you can log in and sync grid sets to your device.

  • Page 18: Choosing Your Grid Sets

    Choosing your grid sets A grid set is like an app within Grid 3. Some grid sets may contain a complete symbol vocabulary for communication. Others may be designed for literate users to communicate as efficiently as possible. Grid sets are organized into categories. Choose Symbol communication for grid sets like Super Core, which are ideal for early AAC users and emerging literacy.

  • Page 19: Introducing Grid Explorer

    Introducing Grid Explorer Grid Explorer is your Grid 3 home screen. From here you can browse and arrange your grid sets, add new grid sets and access your settings. Select a grid set to open it. To return to Grid Explorer, select the menu and select Grid Explorer.

  • Page 20: Configuring Your Access Method

    Configuring your access method You will need to choose the way you want to access your Grid Pad. There are multiple access methods available to you. See the relevant sections of this manual for more information on setting up your chosen access method. •...
  • Page 22 In this section Your Grid Pad desktop Power Charging your Grid Pad Mounting your Grid Pad Attaching the shoulder strap and handle Using headphones and audio feedback Internet and network settings Bluetooth...

  • Page 23: Using Your Grid Pad

    Using your Grid Pad...

  • Page 24: Your Grid Pad Desktop

    Your Grid Pad desktop Grid Explorer Menu Close Grid 3 Maximize Grid 3 User icon Minimize Grid 3 Folder Grid sets Next page...
  • Page 25 Windows desktop Desktop Recycle bin Search Wi-fi and Taskbar internet Start menu Windows audio settings Notifications...

  • Page 26: Power

    Power The power button is located on the top right of your Grid Pad. Press the button to switch it on. Your device will boot or wake from sleep. Pressing the power button when the device is on will place it into Sleep mode.

  • Page 27: Charging Your Grid Pad

    Charging your Grid Pad To charge your Grid Pad, plug the power lead into the charging port on the left side of the device. The Grid Pad 8 will take up to 4 hours to charge. The Grid Pad 10 will take up to 5 hours to charge.

  • Page 28: Mounting Your Grid Pad

    Mounting your Grid Pad Using a desk, floor, or wheelchair mount Your Grid Pad is supplied with a dual mounting plate that will attach to either a Deassy or ReHadapt mount. Attaching the mounting plate To attach the mounting plate, lay your Grid Pad with the screen facing down on a flat surface.
  • Page 29 Place the mounting plate so the legs face down and line up with the four screw holes. Use the four long screws to attach the mounting plate firmly to the Grid Pad. Once fixed firmly in place, you can safely mount your Grid Pad to your stand or wheelchair.
  • Page 30 Mounting your Grid Pad on a desk or floor stand With the correct mounting plate attached, you can fit the Grid Pad to your wheelchair mount, floor stand or desk stand. As you attach the device to the stand, be sure to hold the Grid Pad securely until the head of the stand is firmly docked with the mounting plate.

  • Page 31: Attaching The Shoulder Strap And Handle

    Attaching the shoulder strap and handle Your Grid Pad is supplied with a shoulder strap and a handle. These clip to the rings on the back of the device and can be easily attached and removed as you need. The strap can be adjusted to a suitable length.

  • Page 32: Using Headphones And Audio Feedback

    Using headphones and audio feedback To use headphones with your Grid Pad without disrupting your speaking voice, connect your headphones to the Audio feedback port. Head to Settings – Speech and tap Configure under Audio feedback. Then select Grid Pad Headphones from the drop-down menu under Speakers.

  • Page 33: Internet And Network Settings

    Internet and network settings Wi-Fi Your Grid Pad connects to the internet using Wi-Fi. This is accessible from your Windows taskbar. Tap the Wi-Fi icon to bring up the list of nearby wireless networks. Select your network and enter the network password if applicable. You can also choose whether you want your device to remember this connection.

  • Page 34: Bluetooth

    Bluetooth You can connect many types of Bluetooth device to your Grid Pad – from headphones and headsets to smart phones, printers, and access methods. Bluetooth is switched off by default. Open the settings icon from the Start menu and go to Settings – Devices to turn on Windows Bluetooth features.
  • Page 36 In this section Switch access Pointer access Touch access Keyguards Keyboard and mouse Voice activation and access...

  • Page 37: Access

    Access...

  • Page 38: Switch Access

    Switch access Your Grid Pad has two 3.5mm ports that you can use to connect a variety of switches to your Grid Pad. There are different options available to customize how you navigate Grid 3, using one or two switches. Connection To connect a switch to your Grid Pad, plug the 3.5mm jack into one of the switch ports on your Grid Pad.
  • Page 39 Radio switches Your Grid Pad has a built-in radio switch receiver. For more information see the documentation provided with your radio switches. Switch options Activation When your switches are connected to your Grid Pad, you can decide how they act within Grid 3. You can choose between switch scanning, switch elimination and switch joystick.
  • Page 40 you want to activate cells. You can also configure highlighting options and how scanning will work with multiple switches. Switch elimination Switch elimination splits your grid into groups of cells, using two or four switches. This method focuses in on a group of cells every time you activate a switch, until you reach the cell you want.

  • Page 41: Pointer Access

    Pointer access Grid 3 supports many pointing devices. These access methods let you guide the mouse cursor and interact with your Grid Pad. Follow the instructions provided with your pointing device to connect it to your Grid Pad. You may need to install additional drivers and software for the device to work correctly.

  • Page 42: Touch Access

    Touch access The screen of your Grid Pad is fully touch accessible. You can access the touch screen settings in Grid 3 under Settings – Access – Touch. Here you select your highlighting preferences and can choose how you want to activate cells in Grid 3. Activate last item touched means that the last place you touch the screen is the part that will be selected.

  • Page 43: Keyguards

    Keyguards Your Grid Pad has a magnetic bezel that allows you to easily mount a keyguard. Keyguards enable you to make more accurate selections on the touch screen and prevents mistakes. Keyguards are usually custom made for your chosen grid sets. Attaching a keyguard Place the keyguard over the Grid Pad’s screen with the magnets facing towards the device.
  • Page 44 Removing a keyguard Keyguards are designed to be easily removed from your Grid Pad. Grip the keyguard firmly and pull it away from the device. Hiding the Grid menu The top menu of Grid 3 can be hidden to provide a full screen experience.

  • Page 45: Keyboard And Mouse

    Keyboard and mouse You can connect a keyboard and mouse to your Grid Pad using the USB ports or via Bluetooth. To use a wired device, simply plug it in to one of the USB ports found on the side of your Grid Pad.

  • Page 46: Voice Access

    Voice activation and access You can use your voice to access Grid 3. This requires an additional microphone or headset to be connected to your Grid Pad. We recommend using a USB or Bluetooth microphone or headset. Once configured, voice commands are activated by speaking the wake-up phrase “Hey Grid 3...”...
  • Page 48 In this section Introduction to Environment Control Servus Environment Control grid sets Infrared controls Setting up a radio frequency device...

  • Page 49: Environment Control

    Environment Control...

  • Page 50: Introduction To Environment Control

    Introduction to Environment Control Your Grid Pad can control a range of devices to give you more independence. With infrared technology your Grid Pad can learn to control your TV, set-top boxes, or other devices around your home. Your Grid Pad also includes a radio frequency transmitter that can be used to control lights, doors, windows and more.

  • Page 51: Servus Environment Control Grid Sets

    Servus Environment Control grid sets Grid 3 comes with two ready-made grid sets for Environment Control: Servus Environment Control and Simple Servus Environment Control. Simple Servus environment Servus environment control Tip: More Environment Control resources are available through Online Grids. Try using voice activated devices such as Amazon Alexa to control your home.

  • Page 52: Infrared Controls

    To install a .remote file, download the file you need from our website, close down Grid 3 and open your File Explorer. Navigate to: Users\Public\Documents\Smartbox\Grid 3\ Environment Control Accessories Copy the .remote file into this folder and open Grid 3.
  • Page 53 Setting up an infrared remote manually To set up a remote manually, open Grid 3 and go to Settings – Environment control. Under Accessories select Add. You will see a list of accessories. Select the type you would like to configure, and you will be taken to the learning screen.
  • Page 54 Select the Action button you wish to train, for example Power, then tap the Learn button on the right side of the window. The Learn infrared window will appear and you will be asked to follow the instructions on the screen. Remember to point your remote directly at the front of your Grid Pad.
  • Page 55 Unique infrared commands If you have an accessory or toy with only a few functions, you can use the Infrared command to create a cell of a specific action. When you add the Infrared command you will be taken to the Learn Infrared window.

  • Page 56: Setting Up A Radio Frequency Device

    Setting up a radio frequency device To use an EasyWave or Z-Wave radio frequency device, you must first pair it with your Grid Pad, then configure how it behaves. In the following example we are using an EasyWave socket, however the same instructions apply for Z-Wave devices.
  • Page 57 In Grid 3 highlight your newly named button and select Transmit A. On your EasyWave socket, press the button three times. This will return the device to operating mode. You can now tap Transmit A to toggle the switch on and Transmit B to switch it off. Adding the paired socket to an accessory Once your socket has been paired, you can assign it to an accessory and use it in the Servus Environment Control grid sets.
  • Page 58 Under actions, select On and choose the name of your button from the drop-down menu (Desk fan A). Next select the Off action and assign this to the name of your button, followed by the letter B. Select OK to save your settings and return to the Environment control window.
  • Page 60 In this section Introducing Grid 3 Adding grid sets Useful commands to control your Grid Pad from Grid 3 Grid 3 accounts...

  • Page 61: Grid 3

    Grid 3...

  • Page 62: Introducing Grid

    Introducing Grid 3 Grid 3 is installed and ready to use on your Grid Pad. This complete AAC software package is designed to help you communicate and connect with the world around you. Everything in Grid 3 can be tailored to suit you and how you want to access your Grid Pad.

  • Page 63: Adding Grid Sets

    Adding grid sets To add a grid set to your Grid Explorer (the home screen of Grid 3), tap the menu and select Add grid set. Explore the different categories to choose your grid sets. Each grid set has a description to help you find the right one for your needs.
  • Page 64 Online Grids lets you share grid sets with others and download grid sets to your Grid Pad. Select Online Grids from the Add Grid set window and search or browse shared grids from Smartbox and other users. Editing grid sets Grid 3 comes with a complete set of tools designed to make editing and creating grids simple.
  • Page 65 For more information on editing grid sets, see the Grid 3 training materials supplied with your Grid Pad.

  • Page 66: Useful Commands To Control Your Grid Pad From Grid

    Useful commands to control your Grid Pad from Grid 3 These commands can be added to cells in your grid sets to control various functions of your Grid Pad directly from Grid 3. Turn off computer Shuts down the Grid Pad including all open programs Sleep screen Switches off your Grid Pad’s screen.

  • Page 67: Grid 3 Accounts

    Connecting to Dropbox lets remote editors connect to Grid 3 to modify your grid sets from other devices. Remote editors From the accounts window you can also list other Smartbox accounts that can remotely edit the grid sets for your device.
  • Page 68 In this section Software updates Getting the most out of your battery Cleaning and storing your Grid Pad...

  • Page 69: Looking After Your Grid Pad

    Looking after your Grid...

  • Page 70: Software Updates

    If an update is available a notification will appear in the top right corner of Grid 3. Tap the notification icon to open Smartbox update and install the latest version of Grid 3. To turn off automatic updates, navigate to Settings – Computer and turn off the Check for updates toggle.
  • Page 71 Note that this does not stop Microsoft delivering security updates. Microsoft will roll out larger Windows updates roughly once a year. At Smartbox we will test these internally before we advise when the update is ready for Grid Pad.

  • Page 72: Getting The Most Out Of Your Battery

    Getting the most out of your battery Estimated battery life We stress test our batteries in a range of situations, from conservative to intensive usage. For more information on how we test our batteries visit: thinksmartbox.com/battery-life Viewing your remaining battery life To view your remaining battery life from within Grid 3 you can add the Battery command to a cell in your grid set.
  • Page 73 Use the Set brightness commands in Grid 3 to increase or decrease the brightness of the screen. If you are looking to conserve battery, having the brightness set to low can help. Smartbox recommends the brightness of the screen be set to 70%.

  • Page 74: Cleaning And Storing Your Grid Pad

    Cleaning and storing your Grid Cleaning your device The front glass of your Grid Pad can be cleaned using a microfibre cloth. Your Grid Pad should be cleaned regularly with an antibacterial wipe. You can also use alcohol-based wipes to clean both the screen and the outer case of the Grid Pad.
  • Page 76 In this section Smartbox support Grid Pad specification Device specification Symbol explanation Safety notices Compliance Battery warnings...

  • Page 77: Appendices

    Appendices...

  • Page 78: Smartbox Support

    Smartbox support Online support The Smartbox team is here to help you make the most of your Grid Pad and Grid 3. You can raise a support ticket over email, use our online chat box or search our knowledge base of support articles.
  • Page 79 Smartbox Partner. You can find our list of partners at: thinksmartbox.com/partners Facebook community Our Facebook Community is a great way to get in touch and keep up with the latest news. This group of Smartbox users is growing everyday and is the perfect place to ask for advice, share ideas and find inspiration.

  • Page 80: Grid Pad Specification

    Grid Pad specification Grid Pad 8 Processor: Atom Z3795 1.6GHz (2.4GHz Burst) RAM: Hard disk drive: 64GB eMMC Operating System: Windows 10 Pro Display: 8 inch 1920 x 1080 Access 2 x 3.5mm switch ports 3.5mm Auditory feedback port 3.5mm Headphone port 2 x USB 2.0 port Environment control GEWA Infrared...

  • Page 81: Other Information

    Grid Pad 10 Processor: Atom Z3795 1.6GHz (2.4GHz Burst) RAM: Hard disk drive: 64GB eMMC Operating System: Windows 10 Enterprise Display: 10 inch 1920 x 1200 Access 2 x 3.5mm switch ports 3.5mm Auditory feedback port 3.5mm Headphone port 2 x USB 2.0 port Environment control GEWA Infrared EasyWave or Z-Wave radio...

  • Page 82: Device Specification

    Device specification Grid Pad is a communication aid designed for people with disabilities who cannot speak or have complex access needs. Model Number: GP8 / GP10 Operating environment Temperature: -10 - 50°C Relative humidity: 10 - 90%...

  • Page 83: Symbol Explanation

    Symbol explanation Symbol Meaning Headphone port High definition media input port Charging port Switch port 1 Switch port 2 Conformity European symbol to declare con- formity with EU legislation. Federal communications commission symbol to declare conformity with US legislation. Waste electrical and electronic equipment sym- bol to indicate you should dispose of this equip- ment in accordance with local regulations.

  • Page 84: Safety Notices

    Safety notices Grid Pad has been tested as an accessory to a Class 1 medical device. Specifications and standards have been listed in the Compliance section of this manual. Please consider these safety warnings to ensure safe operation of your Grid Pad. Application Grid Pad is a communication aid designed to assist and augment your quality of life.
  • Page 85 Durability Your Grid Pad is tough and rugged but must be handled with care when moving around and has been drop tested. Please note this does not include accessories. Water and liquids Your Grid Pad has an IP65 rated screen (front only) to withstand light rain and for ease of cleaning.
  • Page 86 Accessible part Maximum Maximum temperature while temperature device is charging while device is not (40°C ambient charging (40°C temp) ambient temp) Touch panel 50.1 49.7 Plastic enclosure 48.5 48.4 Button 43.6 43.6 Do not touch the surface of your Grid Pad with broken or burnt skin as this may aggravate wound.
  • Page 87 When your Grid Pad’s battery is depleted, and the device is not connected to a power source, the device will automatically shut down to avoid damaging the battery and hardware. The operating system will attempt to do this as safely as possible, however it is recommended to attach the power lead before your Grid Pad shuts down.
  • Page 88 Temperature Ensure that you shut down your device before storing or placing into a bag. If used in hot temperatures or direct sunlight, your Grid Pad may reach temperatures that can trigger an automatic shutdown. This is a safety feature to prevent lasting damage to the device. If this occurs, please wait until your device has cooled before restarting.
  • Page 89 Grid Pad is not sterile. Do not operate with open wounds, or whilst undergoing invasive medical treatments. Grid Pad is supplied with a power cord and can be used with cabled accessories. These can present a strangulation hazard. Epilepsy warning Some people with photosensitive epilepsy are susceptible to seizures when exposed to certain lights or light patterns.
  • Page 90 Repairs and Maintenance Your Grid Pad is not a user serviceable device. If your device requires a repair, please contact your local dealer. EMC and Harsh Environments When the device is working with other equipment, there may be inference between device and connecting equipment. Grid Pad should not be used: •...

  • Page 91: Compliance

    2.4 GHz range. The full text of the EU declaration of conformity is available here: thinksmartbox.com/GP8-10-DOC Smartbox Assistive Technology Ltd., Ysobel House, Sandy’s Road, Malvern, WR14 1JJ, UK declare that: • their range of Communication and Computer Access Software Accessories, as described within technical file TF.8, conforms to...

  • Page 92: Fcc Statement

    WEEE Directives 2012/19/EU Waste Electrical and Electronic Equipment FCC Statement For use in North America NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

  • Page 93: Battery Warnings

    Do not use any other battery with the equipment unless approved by Smartbox. Battery usage by children should be supervised. Keep the battery clean and dry.
  • Page 94 After extended periods of storage, it may be necessary to charge and discharge the battery several times to obtain maximum performance. Retain the original product literature for future reference. Only use the battery in the application for which it was intended. When possible, remove the battery from the equipment when not in use.
  • Page 96 thinksmartbox.com GP8-10-P-MAN-UK-A...

This manual is also suitable for:

Gridpad 10

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