TCL Alcatel POP4-5 Service Manual
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TCL Alcatel POP4-5 Service Manual

TCL Alcatel POP4-5 Service Manual

Pop4-5
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TCL
L1 Service Manual
Communication Ltd.
POP4-5
5051A/J/M/X/D/T
Note: this manual is non-contractual and TCL Communication Ltd. can modify it without prior
notice on the characteristics of described equipments.
Rev.
Page
1.1
1/33
5051A/J/M/X/D/T Level 1 Service Manual
All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.

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Summary of Contents for TCL Alcatel POP4-5

  • Page 1 L1 Service Manual Communication Ltd. POP4-5 5051A/J/M/X/D/T Note: this manual is non-contractual and TCL Communication Ltd. can modify it without prior notice on the characteristics of described equipments. Rev. Page 1/33 5051A/J/M/X/D/T Level 1 Service Manual All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
  • Page 2 L1 Service Manual Communication Ltd. Verify Update 2016-03-11 Preliminary Draft Mani Lee Derek Li Rev. Date Modification description Prepared By Checked By Approved By Rev. Page 2/33 5051A/J/M/X/D/T Level 1 Service Manual All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.

  • Page 3: Table Of Contents

    L1 Service Manual Communication Ltd. Content 1. General ............................. 4 2. Portable Label ..........................7 2.1. Label zones ............................7 2.2. Commercial Label Samples......................8 2.3. CU label ............................10 2.4. L1 Spare Part List ......................... 12 2.5. Accessory ............................13 2.5.1.

  • Page 4: General

    L1 Service Manual Communication Ltd. 1. General POP4-5 (5051A/J/M/X/D/T) is a MSM8909 Platform phone with Quad core 1.1GHz, and BT/WLAN/MP3, social network service etc functions. It originally installed Android 6.0. It can work with the 2G Data GPRS/EDGE, 3G Data HSPA+ (42M bit/s DL, 5.76Mbit/s UL), 4G Data Cat 4 (150Mbit/s DL, 50Mbit/s UL). Detail features POP4-5 Project Name...
  • Page 5 L1 Service Manual Communication Ltd. Card slot Dual Sim + TF card SIM Card Number SIM Slot 1 3FF (Micro-SIM) default for single SIM SIM Slot 2 4FF (Nano-SIM) SIM Slot 3 Available Ports TF card slot Hot swap Audio Jack 3.5mm audio jack Multimedia Output Charging Port...
  • Page 6 L1 Service Manual Communication Ltd. Sensor Size Sensor Pixel size 1.12um Camera Flash Lens Apeture size FNO 2.4 Flash type Led Flash Video Playback: 1080@30fps Video Video Capture: 720@30fps Face detection,Camera Zoom,QR code Other features scanner Yes, with A-GPS Accelerometer (G sensor) Proximity Sensor Sensors Light sensor...

  • Page 7: Portable Label

    L1 Service Manual Communication Ltd. 2. Portable Label 2.1. Label zones Printing zone definition (CPE000368AC0----For General 69.13*60.33) Rev. Page 7/33 5051A/J/M/X/D/T Level 1 Service Manual All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.

  • Page 8: Commercial Label Samples

    L1 Service Manual Communication Ltd. 2.2. Commercial Label Samples 5051T-2AALEU1 IMEI V01 5051J-2AALMX1 IMEI V02 Rev. Page 8/33 5051A/J/M/X/D/T Level 1 Service Manual All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
  • Page 9 L1 Service Manual Communication Ltd. 5051A-2AALMX1 IMEI V02 5051M-2AALMX1 IMEI V02 Rev. Page 9/33 5051A/J/M/X/D/T Level 1 Service Manual All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.

  • Page 10: Cu Label

    L1 Service Manual Communication Ltd. 5051X-2AALEU1 IMEI V01 5051T5051D- 2AALEU1 IMEI V01 2.3. CU label Rev. Page 10/33 5051A/J/M/X/D/T Level 1 Service Manual All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
  • Page 11 L1 Service Manual Communication Ltd. 5051T-2AALEU1 CU V02 5051J-2AALMX1 CU V03 5051A-2AALMX1 CU V03 5051M-2AALMX1 CU V03 Rev. Page 11/33 5051A/J/M/X/D/T Level 1 Service Manual All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.

  • Page 12: L1 Spare Part List

    L1 Service Manual Communication Ltd. 5051X-2AALEU1 CU V02 5051D-2AALEU1 CU V02 2.4. L1 Spare Part List Please get the latest SPL in Forlog system. Rev. Page 12/33 5051A/J/M/X/D/T Level 1 Service Manual All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.

  • Page 13: Accessory

    L1 Service Manual Communication Ltd. 2.5. Accessory 2.5.1. Charger 2.5.2. Headset 2.5.3. End user USB cable Rev. Page 13/33 5051A/J/M/X/D/T Level 1 Service Manual All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.

  • Page 14: Maintenance Policy

    L1 Service Manual Communication Ltd. 2.6. Maintenance policy This chapter describes the maintenance of the 5051A/J/M/X/D/T series phone authorized at L1 repair centre. The maintenance operations can only be performed in approved repair centres. General Main L1 maintenance operations are as following: 2.6.1.

  • Page 15: User Data Format Reset Introduction

    L1 Service Manual Communication Ltd. 2.6.4. User Data Format reset introduction How to use: Long press Power Key + Volume up key in power off mode to enter recovery mode. When to use: If you can‟t start your handset or when you start your handset, there will be something wrong with it, like can‟t charge or can‟t charge normally.

  • Page 16: Cell Phone Maintenance

    L1 Service Manual Communication Ltd. 2.7. Cell phone maintenance Equipments for handset test.  Battery with full power.  One SIM card. It is recommended the following tools:  One PC with Windows 2000/NT/XP/Windows 7.  One ampere meter for charger current test. 2.8.

  • Page 17: Imei Check

    L1 Service Manual Communication Ltd. Coding year Coding month Coding day Note: mouth year 2.9. IMEI Check Power on the handset, enter ”Settings” -> “About” -> “Status” ”IMEI” Rev. Page 17/33 5051A/J/M/X/D/T Level 1 Service Manual All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.

  • Page 18: Humidity Sensitive Sticker Check

    L1 Service Manual Communication Ltd. If the IMEI sticker in the back casing is not lost: We should make sure that the IMEI number MUST be the same with the one on the IMEI sticker; if not, it‟s out of warranty policy. 2.10.
  • Page 19 L1 Service Manual Communication Ltd. Rev. Page 19/33 5051A/J/M/X/D/T Level 1 Service Manual All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.

  • Page 20: Visual Mechanical Inspection

    L1 Service Manual Communication Ltd. 2.11. Visual Mechanical inspection Mechanical warranties check items: Corrosion  Corrosion on the USB connectors, SIM connectors, and other metal surfaces Hole  Holes (Diameter > 1mm) on any surface, including front casing, decorate frame, battery cover, LCD Lens, keypad.

  • Page 21: Accessories Inspection

    L1 Service Manual Communication Ltd. keypad Distortion  Bend, twisted or crushed on the h/s, cover/casing or connectors Broken  LCD broken, casing broken, cover broken Dropped.  Keypad tear off, LCD lens, connectors fallen off Gap:  External physical damage relating to abnormal use, like front case and frame opened Others: ...
  • Page 22 L1 Service Manual Communication Ltd. dedicated SIM card. Use the correct SIM card. Enter the phone code if necessary. If power on, test step by step with the auto test code: Press *#2886# in dial screen and then you will see the interface displaying the SW version. Select “Auto”...
  • Page 23 L1 Service Manual Communication Ltd. IV. Press “Pass” to continue. V. You will see the LCD display greychart if it functions well. VI. Press “Pass” to continue. VII. You will see the LCD display white if it functions well. VIII. Press “Pass” to continue. IX.
  • Page 24 L1 Service Manual Communication Ltd. It will display “Please check charge LED" if it functions well. Press “Pass” to continue;  AUDIO I. You will hear piece of record if it functions well; II. Press ”Pass” to continue;  Vibrator You can feel the vibration if it functions well.
  • Page 25 L1 Service Manual Communication Ltd. remove your headset Press ”Pass” to continue; VII.  You will hear the sound from on channel when you insert earphoneif it functions well; Remove the ear phone then press “Pass” to continue;  USB/ Charger Insert USB cable according to instruction, then it will say “USB:OK Charger :OK”...
  • Page 26 L1 Service Manual Communication Ltd. Insert SIM card and the phone will detect it if functions well; Press “Pass” to continue;  SD Card III. Insert SD card and the phone will detect it if functions well; IV. Press “Pass” to continue; ...

  • Page 27: Software Download

    L1 Service Manual Communication Ltd.  Seclnfo Check device is effuse or not. Press “Pass” to continue;  Factory Reset It will do the factory reset automatically if you press the item. 3. Software download It is authorized to download software for the handset which needs to be updated. This downloading tool is called “Sugar QCT_SP”.
  • Page 28 L1 Service Manual Communication Ltd. Rev. Page 28/33 5051A/J/M/X/D/T Level 1 Service Manual All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.

  • Page 29: Sw Download Process

    L1 Service Manual Communication Ltd. 3.3 SW download process Note:  Sugar upgrade during the power on status. a. The upgrade Diag is disabling by default, press “###2324 #” in dial screen to enable the Diag com (do not need to enable other options) to make sure the COM Port can be detective by PC. The Diag will disable when upgrade finished.
  • Page 30 L1 Service Manual Communication Ltd. b. Power off the device, press volume up +volume down key in the same time, then insert the USB cable to start upgrade process. For Sugar upgrade during the power off status, please go on proceed with the normal process. Login the Sugar QCT_SP, then select the 5051 model: Rev.
  • Page 31 L1 Service Manual Communication Ltd. Click the „Get Status‟ button, it will display the SW version , IMEI, Cu ref etc of the handset, press “Yes “ to continue. Rev. Page 31/33 5051A/J/M/X/D/T Level 1 Service Manual All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
  • Page 32 L1 Service Manual Communication Ltd. Click the “Upgrade” button. Online upgrade process starting: III. Rev. Page 32/33 5051A/J/M/X/D/T Level 1 Service Manual All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
  • Page 33 L1 Service Manual Communication Ltd. Upgrade finished: If you have any question or problem, please feel free to contact us. Thanks for your cooperation. TCL Communication Ltd. Global Customer Service TS Dept. Mar,16 , 2016 Rev. Page 33/33 5051A/J/M/X/D/T Level 1 Service Manual...

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