Customer Service - Mira Flight Shower Tray Installation And User Manual

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Guarantee
Your product has the benefi t of our manufacturer's 10
year guarantee which starts from the date of purchase.
To activate this guarantee, please return your completed
registration card, visit our website or free phone
0800 0731248 within 30 days of purchase (UK only).
Within the guarantee period we will resolve defects in
materials or workmanship by either repairing the product,
providing new goods and parts to you in replacement
or refunding (up to but not in excess of) the original
purchase price, as we may choose.
This guarantee is in addition to your statutory rights
and is subject to the following conditions:
The guarantee applies solely to the original installation
under normal use and to the original purchaser only.
The product must be installed and maintained in
accordance with the instructions given in this user
guide. The product must be inspected and issues
reported before installation.
Servicing must only be undertaken by us or our
appointed representative. Note! if a service visit
is required the product must be fully installed and
connected to services.
Repair under this guarantee does not extend the original
expiry date. The guarantee on any replacement
parts or product ends at the original expiry date.
For trims or consumable items we reserve
the right to supply replacement parts only.
The guarantee does not cover:
Call out charges for damge or defects caused
by incorrect installation, frost damage, mildew,
limescale, corrosion, lack of maintenance, improper
use, inappropriate cleaning (please refer to our Care
and Maintenance Instructions) or where no fault has
been found with the product.
Compensation for loss of use of the product or
consequential loss of any kind.
Damage or defects caused if the product is repaired
or modifi ed by persons not authorised by us or our
appointed representative.
Wear and tear.
Accidental or wilful damage.
Products purchased ex-showroom display.
Costs of removal of the product following installation
and/or reinstallation of any replacement product (or
part) including without limitation, tiling costs.
IMPORTANT! Trays must be inspected for defects
and/or distortion prior to installtion. This Guarantee
does not cover the costs of removal and/or
reinstallation where a defect would have been
discovered by inspection prior to installation.
What to do if something goes wrong
If your product does not function correctly when you fi rst
use it, contact your installer to check that it is installed
in accordance with the instructions in this manual. If this
does not resolve the issue, contact us for help and advice.
Mira is a registered trade mark of
Kohler Mira Limited.
The company reserves the right to alter
product specifi cations without notice.
1056862-W2-E

CUSTOMER SERVICE

To Contact Us: UK
To Contact Us: Eire Only
24
Helpdesk Service - Contact our Customer
Services Team for product advice, to purchase
spare parts or accessories or to set up service
visit. We will need you to have your model name
or number and date of purchase.
Mira Showers Website (www.mirashowers.
co.uk)
Visit our website to register your guarantee,
download user guides, diagnose faults,
purchase our full range of accessories and
popular spares, or request a service visit.
Spares and Accessories - We hold the largest
stocks of genuine Mira spares and accessories.
Contact us for a price or visit our website to
purchase items from our accessory range and
.
popular spares
Service/Repairs - No one knows our products
better than our nationwide team of Service
Technicians. We can carry out service or repair
work to your product both during and after the
guarantee period. Ask about our fi xed price
service repairs.
0844 571 5000
Fax: 01 242 282595
E-mail: Visit www.mirashowers.co.uk/
contactus
Mira Customer Services Dept, Cromwell
Road, Cheltenham, Gloucestershire, GL52
5EP
01 459 1344
Fax: Dublin 01 459 2329
E-mail: sales@modernplant.ie
Modern Plant Ltd (Dublin),
Otter House, Naas Road, Clondalkin, Dublin
22
FM 14648
© Kohler Mira Limited, September 2012

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