Troubleshooting - TEFAL EPC09-A Series Manual

PROBLEMS POSSIBLES CAUSES
There are foreign bodies between the bowl and the heating plate Remove the bowl, check that the heating plate, central element and under the bowl are
The lid open handle is not correctly positioned
The lid does not close
The metal lid and/or the tightening nut are not properly installed
or fully screwed
The product does not The ball cover is not in place
decompress
The lid does not open once The manometric rod is still in the high position
the steam is released
The seal, safety valve and manometric rod may be clogged or not
clean
The lid is not locked and/or the I marking is not properly aligned
The appliance does not
with the closed padlock
become pressurised
The decompression ball is not positioned correctly or dirty
Code 24: the pressure decreases while pressure cooking
ERROR CODES
Code 21 and 26: pressure fails to raise
The seal of the metal lid and/or the edges of the bowl are dirty
Wear, cuts and deformation of the seal
Steam is released from
the sides of the lid during
cooking (leaks)
Bowl edges damaged
The metal lid nut was not screwed enough
Water flows behind the The condensation trap is not in position or is overflowing
appliance
The appliance is not connected or is on standby
The control panel
does not light up
The appliance is damaged
The metal lid can not be The metal lid ball cover was not well positioned
removed, it is blocked
SOLUTION
clean. Also check that the central element can move around
Check that the open handle is completely open
Check that you have positioned all of the elements of the metal lid and that the nut is tight
Let the product cool completely and then remove the metal lid and position correctly the
ball cover (fixed in the lock position)
After ensuring that no more steam is released and that the product is completely cold,
insert a pick into the hole located between the open handle and the silencing valve.
Be careful of steam being released once the stick is pushed in. When no more steam is
released, try to open the appliance
Clean your appliance by following the instructions in the Cleaning Maintenance section
found on pages 28-33. Ensure that the manometric rod can be moved around
Lock the lid by ensuring the I marking is aligned with the closed padlock
Check that the ball is correctly positioned and that the cover is in the locked position.
Clean and dry the ball and its support
Add liquid to your recipe (water, stock or a liquid sauce) 50-100ml at a time and re-start
the recipe
Clean the sides of the bowl and seal using a damp cloth. Do not use any sharp instruments
The seal must be changed every three years at most. Take your appliance to an Approved
Service Centre
Take your appliance to an approved service centre
Tighten the nut to the metal lid centre correctly
Make sure that the condensation tank is properly positioned behind the appliance and
that the flow pipe is not blocked
Check that the power lead is connected both to the appliance and the mains. Check that
the appliance is not on standby by pressing the «OK» button
Take your appliance to an Approved Service Centre
Unscrew the nut in the metal lid centre, and then press the probe into the centre of the
nut. This releases the lid and you can access the ball cover. Make sure it is well put back and
the ball too