Scantron OpScan 4ES Operator's Manual page 179

Live Chat
Operator's Guide
Before contacting Technical Support, gather the
following information:
• Type of computer and the operating system you
are using
• Steps required to reproduce the problem
Website/Email
www.scantron.com
support@scantron.com.
You can also choose GoToAssist Live Chat, an instant
messaging solution, for Technical Support. Live Chat is
available during Technical Support's normal business
hours.
1
Go to www.scantron.com/software-support-
live-chat-key/
2
Complete the form under "Request Support
Using Live Chat."
3
Click Continue.
Chapter 10: Product Support and Services
159