Troubleshooting - Breville Barista Touch BES880 Instruction Book

USING THE ALLEN KEY
Over time, the silicone seal surrounding the
shower screen will need to be replaced to
ensure optimum brewing performance.
1. Press the POWER button to switch the
machine off and unplug the cord from the
power outlet.
2. Carefully remove the water tank and drip
tray, taking particular care if they are full.
3. Using a skewer or similar, clean the center
of the screw of any residual coffee.
4. Insert the shorter end of the Allen Key
into the center of the screw. Turn counter-
clockwise to loosen the screw.
Clean center of screw
before inserting Allen Key.
5. Once loosened, carefully remove and retain
the screw and the stainless steel shower
screen. Make note of the side of the shower
screen that is downwards. This will make
re-assembly easier. Wash the shower screen
in warm soapy water, then dry thoroughly.
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6. Remove the silicone seal with your fingers
or a pair of long-nose pliers. Insert the new
seal, flat side first, so the ribbed side is
facing you.
7. Re-insert the shower screen, then the screw.
With your fingers, turn the screw clockwise
for 2-3 revolutions then insert the Allen Key
to tighten until the screw is flush with the
shower screen. Do not overtighten screw.
8. Re-insert the drip tray and water tank.
Contact Breville Consumer Support or visit the
Breville webpage for replacement silicone seals
or for advice.
TRANSPORTING AND STORING
Press the POWER button to switch the
machine off and remove the plug from the
power outlet. Remove unused beans from the
hopper, clean the grinder, empty the water
tank and the drip tray. Ensure the machine is
cool, clean and dry. Insert all accessories into
the storage tray. Store upright. Do not place
anything on top.

Troubleshooting

PROBLEM POSSIBLE CAUSES
Water does not flow Water tank is empty.
from the group head.
Water tank is not fully inserted and
No hot water.
locked into position.
Machine needs to be descaled.
Coffee is ground too finely and/
or too much coffee in filter basket
and/or over tamping and/or filter
basket is blocked.
Espresso only drips Coffee is ground too finely.
from the portafilter
spouts or not at all.
Too much coffee in the filter basket.
Coffee tamped too firmly.
Water tank is empty.
Water tank is not fully inserted and
locked into position.
The filter basket may be blocked.
Machine needs to be descaled.
Water doesn't come Water tank is empty or water level
through (the machine is below MIN.
makes loud noise).
There is an error on purging
setting.
EASY SOLUTION
Fill tank.
Push water tank down completely to
lock into place.
Perform descale cycle.
See below, 'Espresso only drips from the
portafilter spouts or not at all'.
Use slightly coarser grind.
Refer to 'Setting the Grind Size', page 14
and 'Over Extraction', page 20.
Lower dose of coffee.
Refer to 'Dosing', page 14 and
'Over Extraction', page 20.
After tamping, trim the coffee dose
using the Razor™ dose trimming tool.
Tamp between or 15–20kg of pressure.
Fill tank.
Push water tank down completely to
lock into place.
Use the pin on the end of the provided
cleaning tool to unblock the hole(s).
If the hole(s) remain blocked, dissolve
a cleaning tablet in hot water and
soak filter basket and portafilter in
solution for approx. 20 minutes.
Rinse thoroughly.
Perform descale cycle.
Fill tank.
Perform factory reset ('Settings' >
'Factory Reset').
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