Frequently Asked Questions - D-Link DWR-720/PW User Manual

16. Frequently Asked Questions

If any problems are encountered while using the phone, please refer to below FAQs. If the problems still exit,
please contact the Network Operator.
Q. Who can I contact for technical support regarding SIM, Airtime, SMS, Voicemail etc?
A. You can call Telkom Customer Care on 081 180 from the mobile number, or 10210 from the landline.
Q. "Enter PIN code" appears on the screen.
A. Enter the PIN code of your SIM card. Please contact your Network Provider immediately if you do not know the code.
Q. "Enter PUK code" appears on the screen.
A. Your SIM card will be locked if you enter wrong PIN code for three times. To unlock your SIM card, you have to enter
PUK code. Enter the PUK code of your SIM card. Please contact your Network Provider immediately if you do not know
the code.
Q. The Phone charger/antenna is broken, who can I contact to purchase another charger/antenna?
A. You can call Telkom Customer Care on 081 180 from the mobile number, or 10210 from the landline.
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