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gomerlin.com.au
gomerlin.co.nz
MJ3800MYQ
Residential Sectional Wi-Fi Garage Door Opener
®
Installation and Operating Instructions
Owners Copy: Please keep these instructions for future reference
1
This manual contains IMPORTANT SAFETY information
DO NOT PROCEED WITH THE INSTALLATION BEFORE READING THOROUGHLY
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Table of Contents
Troubleshooting
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Summary of Contents for Merlin Commander Ultimate MJ3800MYQ
- Page 1 gomerlin.com.au gomerlin.co.nz MJ3800MYQ Residential Sectional Wi-Fi Garage Door Opener ® Installation and Operating Instructions Owners Copy: Please keep these instructions for future reference This manual contains IMPORTANT SAFETY information DO NOT PROCEED WITH THE INSTALLATION BEFORE READING THOROUGHLY...
- Page 2 Safety Reverse System or damage the garage door. This opener should not be installed in a damp or wet SPECIAL NOTE: Merlin strongly recommends that The space exposed to weather. Protector System be installed on all garage door openers.
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Page 3: Table Of Contents
Table of Contents myQ SERIAL NUMBER PROGRAMMING Attach the Emergency Release Rope and Handle ..........11 UNATTENDED OPERATION E960M Premium+ Remote Control .... 27 Install Automatic Door Lock ....... 11 Reprogramming myQ Remote ® INTRODUCTION Attach the Cable Tension LED Light............. 28 Safety Symbol and Signal Word Review .. -
Page 4: Planning
Introduction Planning Survey your area to see if any of the conditions below apply to your installation. NOTE: Inspect the torsion bar while the Depending on your requirements, additional materials may be required. door is raised and lowered. It is important that there is no noticeable movement up THIS DOOR OPENER IS COMPATIBLE WITH: and down or left and right. -
Page 5: Before You Connect With Your Smartphone
Introduction Before You Connect with Your Smartphone Monitor and control your garage door away from home using the myQ app. ® BEFORE YOU BEGIN: You will need: • Wi-Fi enabled smartphone, tablet or laptop • Broadband Internet Connection • Wi-Fi signal in the garage (2.4 Ghz, 802.11b/g/n required) •... -
Page 6: Preparing Your Garage Door
Introduction Preparing Your Garage Door BEFORE YOU BEGIN: To prevent possible SERIOUS INJURY or DEATH: • ALWAYS call a trained door systems technician if garage door binds, sticks, or is • Disable locks. out of balance. An unbalanced garage door may NOT reverse when required. •... -
Page 7: Carton Inventory
Automatic Garage Door Lock Model ??? with 2-Conductor White and White/Black Bell Wire with Connector Introduction NOTE: Older model 24V door locks Collar with are incompatible Carton Inventory Set Screws The Protector System ® If anything is missing, carefully check the packing material. (2) Safety Reversing Sensors (1 Sending Sensor and 1 Receiving Sensor) with... -
Page 8: Assembly
Assembly Attach the Collar to the Garage Door Opener The garage door opener can be installed on either side of the door (see Planning section page 4). The illustrations shown are for installation on the left side. To prevent possible SERIOUS INJURY or DEATH, the collar MUST be properly Loosen the set screws. -
Page 9: Assembly Wiring Diagram
Wiring CONTROL PANEL - (located under front cover of the opener. Lift to access) Flasher Open/Stop/Close wall station Contact Closure Door Lock Max Qty - 2 supported E-Serial 1 2 3 4 5 6 7 8 9 10 1112 1314 Cable Tension Monitor Safety Sensor Max Qty-2 supported... -
Page 10: Installation
Installation Position and Mount the Garage Door Opener NOTE: For additional mounting options refer to the accessories on page 34. Close the garage door completely. To prevent possible SERIOUS INJURY Slide the garage door opener onto the end of the torsion bar. If the torsion bar is too or DEATH: long or damaged, you may need to cut the torsion bar. -
Page 11: Attach The Emergency Release Rope And Handle
Installation Attach the Emergency Release Rope and Handle Insert one end of the emergency release rope through the handle. Make sure that To prevent possible SERIOUS INJURY “NOTICE” is right side up. Secure with an overhand knot at least 1" (2.5 cm) from or DEATH from a falling garage door: the end of the rope to prevent slipping. -
Page 12: Attach The Cable Tension Monitor (Required)
Installation Attach the Cable Tension Monitor (Required) The cable tension monitor MUST be NOTE: The cable tension monitor is shipped for left side installation. It is recommended connected and properly installed before that the cable tension monitor be installed on the same side of the door as the door the garage door opener will move in the opener. -
Page 13: Install The Door Control (Smart Control Panel)
Your garage door opener is compatible with up to 2 Smart Control Panels or 4 of any BEFORE installing door control. other Security+ 2.0 door controls. NOTE: Older Merlin door controls and third party ® • Connect ONLY to 7-28 VOLT low products are not compatible. -
Page 14: Install Myq Remote Led Light
Installation IMPORTANT INSTALLATION INSTRUCTIONS To reduce the risk of SEVERE INJURY or DEATH: •. DO NOT alter the plug. •. myQ Remote LED Light is intended for ceiling or wall mount and indoor applications ONLY. HARDWARE Install myQ Remote ® Drywall Anchor (screw-in) (2) Screw #6x1"... -
Page 15: Install The Protector System Tm
Be sure power is NOT connected to the garage door opener BEFORE installing NOTE: Merlin recommends to install the safety reversing sensors on each installation. the safety reversing sensor. For use of myQ or Timer-To-Close features the installation of the safety reversing To prevent SERIOUS INJURY or sensors are required. - Page 16 400 N (40 kgf). To prevent entrapment, install Safety Beams no higher than 100 mm above SPECIAL NOTE: Merlin strongly recommends that The Protector the floor. System be installed on all garage door openers.
- Page 17 Installation INSTALL THE PROTECTOR SYSTEM (CONTINUED) Connect cable to the Opener: Disconnect the mains Power from the Opener. 3 X CABLE TIE MOUNT WITH CABLE TIE At the Powerhead Control Panel located under the front cover of the opener. Lift to access the “External Accessory Terminal Block”. g.
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Page 18: Connect Power
Installation Connect Power To avoid installation difficulties, do not run the garage door opener at this time. To prevent possible SERIOUS INJURY or DEATH from electrocution or fire: To reduce the risk of electric shock, your • Garage door installation and wiring MUST be in compliance with ALL local electrical garage door opener has a grounding type and building codes. -
Page 19: Install The Battery Backup
Use a Phillips head screwdriver to remove the battery cover on the garage door opener. • Use ONLY Merlin part #041A6357-2 for replacement battery. Partially insert the battery into the battery compartment with the terminals facing • DO NOT dispose of battery in fire. -
Page 20: Adjustment
Adjustment Program the Travel Travel limits regulate the points at which the door will stop when moving up or down. Without a properly installed safety While programming, the UP and DOWN buttons can be used to move the door as needed. reversal system, persons (particularly Press and hold the Adjustment Button until the UP Button begins to flash and/or a small children) could be SERIOUSLY... -
Page 21: Test The Safety Reversal System
Adjustment Test the Safety Reversal System TEST Without a properly installed safety With the door fully open, place a 1-1/2 inch (40 mm) board on the floor, centered reversal system, persons (particularly under the garage door. small children) could be SERIOUSLY Press the remote control push button to close the door. -
Page 22: Test Cable Tension Monitor
Adjustment Test Cable Tension Monitor With the door fully closed, push on the front of the cable tension monitor. A click Roller should be heard. If there is no click, the roller may be hitting the jamb and not allowing the switch to detect slack in the cable. Make sure the cable tension monitor is mounted flush with the wall and the roller is free from any obstructions. -
Page 23: Operation
Operation Using Your Garage Door Opener FEATURES THE PROTECTOR SYSTEM LIGHTS (SAFETY REVERSING SENSORS) Your garage door opener is equipped with The garage door opener light will turn on features to provide you with greater control when the opener is initially plugged in; When properly connected and aligned, over your garage door operation. -
Page 24: Using Your Garage Door Opener
Wi-Fi garage door openers, opener, if you do select “Yes”. Sign up to create a myQ account or sign in myQ light controls. A Merlin myQ Gateway using an existing account. (828AU) can be added if you need to 9. -
Page 25: Connect With Your Smartphone
Operation Using the Door Control SYNCHRONISE THE DOOR CONTROL To synchronise the door control to the garage door opener, press the push bar until the garage door opener activates (it may take up to 3 presses). Test the door control by pressing the push bar, each press of the push bar will activate the garage door opener. Up to 2 Smart Control Panels or 4 of any other Screen Security+ 2.0... -
Page 26: Using The Door Control
Operation SETUP The features on the door control can be programmed through a series of menus on the screen and the navigation buttons. Refer to the descriptions below. SCREEN The main screen displays the time, temperature, and current battery charge (if Navigation Buttons applicable) Set the time, choose 12 or 24 hour clock and... -
Page 27: Programming
® opener. Older Merlin remote controls are NOT compatible, see page 34 for compatible accessories. Programming can be done through the door control or the learn button on the garage door opener. To program additional accessories refer to the instructions provided with the accessory or visit gomerlin.com.au or gomerlin.co.nz. -
Page 28: Led Light
Programming Program the myQ Remote LED Light ® Your garage door opener remote light has already been programmed at the factory to operate with your opener. Any additional or replacement remote lights will need to be programmed. PROGRAM A DOOR OPENER TO THE myQ REMOTE LED LEARN Button LIGHT Press the LEARN button on the light until the green LED... -
Page 29: Maintenance
Maintenance Care of Your Garage Door Opener MAINTENANCE SCHEDULE EVERY MONTH • Manually operate door. If it is unbalanced or binding, call a trained door systems technician. • Check to be sure door opens and closes fully. Adjust limits if necessary (see Adjustment Step 1). -
Page 30: Troubleshooting
Troubleshooting Diagnostic Chart UP Button Your garage door opener is programmed with self-diagnostic capabilities. The UP and DOWN arrows on the garage door opener flash the diagnostic codes. DOWN Button DIAGNOSTIC CODE SYMPTOM SOLUTION Up Arrow Down Arrow Flash(es) Flash(es) The garage door opener Safety sensors are not installed, connected or wires may be cut. -
Page 31: Additional Troubleshooting
Troubleshooting Additional Troubleshooting The garage door opener doesn't operate from either the door control or the remote control: • Does the garage door opener have electric power? Plug a lamp into the outlet. If it doesn't light, check the fuse box or the circuit breaker. -
Page 32: Repair Parts Installation Parts
Troubleshooting Additional Troubleshooting (Continued) The garage door opener won't operate due to power failure: • Manually open the power door lock. • Use the emergency release handle to disconnect the door. The door can be opened and closed manually. When power is restored, pull manual release a second time. -
Page 33: Garage Door Opener Assembly Parts
Repair Parts Garage Door Opener Assembly Parts PART NO. DESCRIPTION PART NO. DESCRIPTION 050DCANZRJWF Logic Board 041D1624-2 Motor 041B9221 Travel Module with Wire Harness 041D0193 Power cord 041C0297 Transformer 041D9250 Housing/door service kit... -
Page 34: Accessories
Accessories 827AU 041A6357-2 E840M myQ Remote LED Battery Backup: Wireless Keyless Entry: Light: Provides backup power For use outside of the Wireless light that can to the door opener. home to enable access to program to the door the garage using a 4-digit opener or a remote PIN. -
Page 35: Warranty
What is covered Chamberlain warrants to the original purchaser of the Merlin MJ3800MYQ Sectional Door Opener (Unit) that all parts of the Unit, other than remote controlled transmitters, battery back up units and accessories, globes and batteries, are free from defects in materials and workmanship for a period of 84 months or 15,000 cycles (each opening &... - Page 36 Exclusions - what voids the warranty If our service centre determines that a warranty claim has been made in respect of a failure or defect arising under or out of any exclusion detailed below such that the claim is not covered under this Chamberlain Limited Warranty, we may, subject to your other rights and remedies as a consumer, charge you a fee to repair, replace and/or return the Unit to you.
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