Sony DCR- TRV24E Operating Instructions Manual page 258

Types of trouble and how to correct trouble
Symptom
The melody or beep sounds for five
seconds.
No function works though the
power is on.
While charging the battery pack, no
indicator appears or the indicator
flashes in the display window.
You cannot charge the battery pack.
Image data cannot be transferred by
the USB connection.
When you set the POWER switch to
VCR or OFF (CHG), if you move
your camcorder, you may hear a
clatter sound from inside your
2)
camcorder.*
The cassette cannot be removed
even if the cassette lid is open.
1)
* Except DCR-TRV16E/TRV116E
2)
* DCR-TRV24E/TRV25E/TRV27E only
258
Cause and/or Corrective Actions
• Moisture condensation has occurred.
c Remove the cassette and leave your camcorder for at least
one hour to acclimatise. (p. 281)
• Some troubles have occurred in your camcorder.
c Remove the cassette and insert it again, then operate your
camcorder.
• Disconnect the mains lead of the AC power adaptor or remove
the battery, then reconnect it in about one minute. Turn the
power on. If the functions still do not work, open the LCD
panel and press the RESET button using a sharp-pointed object.
(If you press the RESET button, all the settings including the
date and time return to their defaults) (p. 295)
• The battery pack is not properly installed.
c Install it properly. (p. 24)
• Something is wrong with the battery pack.
c Contact your Sony dealer or local authorised Sony service
facility.
• The POWER switch is not set to OFF (CHG).
c Set it to OFF (CHG). (p. 25)
• The USB cable was connected before installation of the USB
driver was completed.
c Uninstall the incorrect USB driver and re-install the USB
driver (p. 214).
• USBCONNECT is set to PTP when the POWER switch is set to
1)
MEMORY* .
c Set it to NORMAL (p. 241).
• This is because some functions use a linear mechanism. This is
not a malfunction.
• Moisture has started to condense in your camcorder (p. 281).