Product Guide - A5000 R5.4 – Aastra X series
5.2 Software architecture
5.2.1
A common software
With its special software which is the same for the entire range, the Aastra X Series provides a
special benefit which distinguishes it from others.
Thanks to this software, associated servers developed by Aastra France or its partners are compatible
to the whole Aastra X Series.
The Aastra 5000 software has the following characteristics:
•
It is a modular software solution.
•
It provides over 500 telephony services for companies, including:
•
Call processing:
Outgoing call services, such as abbreviated numbers, call by name,
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emergency numbers, and call restriction, least-cost routing
Incoming call services, such as forwarding, call filtering, Intercom function
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Services during calls, such as recovery after interruption, transfer and
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conference.
ACD type call distribution services, with longest idle time distribution, multi-
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group distribution, assistance hunt groups, calendar management
•
Added-value functions, such as:
Directory management (up to 3000 records)
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Computer Telephony Interfacing services. Aastra integrates, in the core of its
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software, CSTA or VTI XML's interfaces and an external application interface
(EAI) for vertical applications used in hospitals and hotels/motels, and a TAPI
interface too (option).
Mobility (DECT, Wi-Fi, DISA, Virtual Desking, etc.)
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Network administration with the AM 7450 management centre.
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•
Authentication functions
•
A wide range of PSTN operator/ IP trunk carrier accesses
•
Multi-site management
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