Warranty Information - Infant Optics DXR-6 User Manual

10. Warranty Information

We warrant to the original user that this product shall be free from all defects in material or
workmanship for one year from the date of purchase. This warranty does not apply to any
product that has been subject to abuse, misuse, negligence or accident, nor does it apply to
any batteries that may be supplied with the product. Defects caused by tampering, unauthorized
alterations or repairs are not covered by this warranty. We may elect to replace the entire
unit, at no extra cost to you, with the same model or a similar model rather than repair it. If a
defect covered by this warranty should occur, email us with a scanned copy of your original
receipt and a brief explanation of the problem, failure to do as stated will result in Infant
Optics not performing any of its obligations under this warranty. Our service representative
will provide you with an address of our closest office/warehouse to where you live, together with
a return authorization number. To return the item, you must use the original packaging or the
equivalent, and you must pay the postage.
TOLL-FREE CUSTOMER SUPPORT
1-800-291-0195
DEDICATED CUSTOMER SUPPORT EMAIL
info@infantoptics.com
We will respond to all within 24 hours.
This warranty gives you specific legal rights, and you may have other legal rights that vary
from state to state.
2017 Infant Optics
All rights reserved.
20