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Troubleshooting
Symptom
No water flow.
Water temperature
too hot.
Shower runs hot
and cold
during use.
Shower
temperature cycles
between hot and
cold.
Water from
pressure relief
outlet-PRD
activated.
Water runs but no
heat.
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18
Likely Cause(s)
Water isolating valve in off position
Outlet hose mesh filter blocked.
Filter blocked.
Power supply not on.
Insufficient water flowing
through the shower.
Water pressure is at minimum
requirement.
Shower temperature is set too high
causing the thermal cut out to turn
off the heating elements to reduce
the water temperature.
Obstruction in hose or handset.
Low Pressure water supply to
shower unit.
Low water flow through shower
handset.
Action/Remedy
Turn on
Remove the outlet hose from the
shower,
remove mesh filter and clean.
Turn off water supply, remove filter
and clean.
Turn on.
Clean the handset.
Increase the flow by turning the
Temperature Adjustment Control to
cooler setting.
Change the Temperature Setting
Control to Warm or Cold.
Check running pressure (minimum
of 0.7bar). Wait until pressure
increases.
Turn shower temperature control
anti-clockwise to reduce the water
temperature.
Call Customer Services.
Turn off unit and wait until water
pressure increases before using
again.
Increase water flow rate by turning
temperature control to cooler
setting.
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