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BenQ DC 5530 User's Manual
5
T
ROUBLESHOOTING
Refer to the symptoms and measures listed below before sending the camera for repairs. If
the problem persists, contact your local reseller or service center.
Symptom
The power does not
come on.
The battery runs out
quickly.
The battery or camera
feels warm.
The flash does not
fire.
The flash cannot
recharge.
Even though the flash
fired, the image is
dark.
The image is too
dark.
The image is too
bright.
Printer displays error
message
Cause
The battery is not loaded.
The battery is exhausted.
The AC power adaptor is not
connected correctly.
It is being used in extreme low
temperature.
Many shots are being captured in
dark places, requiring flash.
The battery is not fully charged.
The battery is not used for an
extended period of time after being
charged.
Long period of continuous use of
the camera or the flash.
The camera is set to
The flash is set to no flash.
The distance to the subject is greater
than the flash's effective range.
The image was captured in a dark
place while set to no flash.
It is under-exposed.
The image is over-exposed.
Printer fault
Measure
Load the battery correctly.
Recharge or use the AC power
adapter.
Reconnect it properly.
Fully charge the battery and dis-
charge it for at least one complete
cycle before use to maximize its per-
formance and lifetime.
Switch the camera to a mode other
/
/
than those listed.
Set the flash to something other than
no flash mode.
Get closer to the subject and shoot.
Set the flash to another mode.
Set the exposure compensation to a
larger value.
Set the exposure compensation to a
smaller value.
Turn the printer off and on to reset
it.
Troubleshooting
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29
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