Welch Allyn Acuity Directions For Use Manual page 153

Directions for use
Table 10. Troubleshooting the central station display
Problem
A menu that I do not recognize appears
on the Acuity Central Station screen.
Connection, patient room and patient ID
Table 11. Troubleshooting connection, patient room and patient ID
Problem
When I connected a wireless monitor to
the Acuity System, its map icon went
into the room that I had assigned it. But
now it isn't in the room anymore, and it's
a RM icon, meaning the patient hasn't
been assigned a room. What happened?
When I connect a monitor to the Acuity
System,
does not appear on the Acuity Central
Station screen.
When I reconnect a wireless monitor
patient to the Acuity System, the
patient's map icon disappears for a few
seconds before the
icon appears.
Sometimes patients are assigned an ID
number that I didn't give them.
A patient is being monitored with a
wireless monitor, and I can't find the
patient's data on the central monitor.
Alarms are occurring for the patient at
the patient monitor, but not at my unit's
Acuity Central Station.
Chapter 10 Troubleshooting and maintenance
Explanation
Acuity System Engineering menus are large, gray menus with only a password
entry line enabled: they appear along the left side of the Acuity System screen.
These menus are meant for use only by trained, authorized Welch Allyn service
personnel. Unauthorized use of these menus can result in unsafe alteration of
the Acuity System, including shut-down of the system.
If you inadvertently open a menu that you do not understand and that is not
explained in this manual, please disregard the menu and clear it from the
screen by pointing anywhere outside the menu and clicking on the left mouse
or trackball key.
Explanation
After your patient's icon was successfully assigned to a room, a patient
connected to a hardwired monitor was assigned the same room, so your
patient was "kicked out."
Assign another room to your patient.
Ensure that you make a proper connection with the bedside network
connector.
If it takes more than a few seconds for the Monitor Connecting icon to appear,
disconnect the Acuity System network cable from the Acuity System network
connector on the Propaq monitor, and then reconnect.
If the icon still does not appear, call Welch Allyn Technical Services
department.
This is normal in this circumstance. Simply wait the 20 seconds or so until the
Unconfirmed Patient ID icon appears.
If you do not enter a patient ID number, after (up to) five minutes the Acuity
System might generate an automatic patient ID number for you.
The number is created from the room number (or for wireless monitors, part of
the serial number of the monitor), and the time.
If you want to change the ID number, see
amended (revised) patient ID" on page 80.
A network name is specified for all wireless patient monitors. If the network
name does not match the network name of your Acuity System network, the
alarms could be occurring at another Acuity System.
Contact your Biomedical Engineering department. If you are a biomedical
engineer, see "Identify or change a monitor's network name (ESSID)"
page 161.
"Edit a patient ID number: add an
on
149