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General Inquiries
docomo Information Center
(Business hours: 9:00 a.m. to 8:00 p.m.)
0120-005-250
※ Service available in: English, Portuguese, Chinese,
Spanish.
※ Unavailable from part of IP phones.
(Business hours: 9:00 a.m. to 8:00 p.m. (open all year
round))
From DOCOMO mobile phones
(In Japanese only)
151
(No prefix)
※ Unavailable from land-line phones, etc.
From land-line phones (In Japanese only)
0120- 00-000
※ Unavailable from part of IP phones.
Please confirm the phone number before you dial.
For Applications or Repairs and After-Sales Service, please contact the above-mentioned information center or check the
docomo Shop etc. near you on the NTT DOCOMO website and contact.
.
NTT DOCOMO website https //www.nttdocomo.co.jp/english/
Inquiries from overseas (In case of loss, theft, unconnected, etc.)
(Business hours 24 hours (open all year round))
From DOCOMO mobile phones
Display
on the screen
(to enter + , press and hold 0 .)
※ You can call using international call access code instead of + .
From land-line phones
International call access
code for the country you stay
※ You are charged a call fee to Japan.
※ For international call access codes, refer to DOCOMO website.
Please confirm the phone number before you dial.
If you lose your handset or have it stolen, immediately take the steps necessary for suspending the use of
the handset.
If the handset you purchased is damaged, bring your handset to a repair counter specified by DOCOMO
after returning to Japan.
Don t forget your mobile phone
When using your mobile phone in a public place, don t forget to show common courtesy and consideration for others around you.
(toll free)
(toll free)
(toll free)
- 1-3-6 32-6600
- 1-3-6 32-6600
or your manners
(Business hours: 24 hours (open all year round))
From DOCOMO mobile phones
(In Japanese only)
113
(No prefix)
※ Unavailable from land-line phones, etc.
From land-line phones (In Japanese only)
0120- 00-000
※ Unavailable from part of IP phones.
(toll free)
(charges apply)
Sales
Manufacturer SHARP Corporation
Repairs
(toll free)
(toll free)
1
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