After-Sale Service; Warranty And Provision - Sanwa KDP10 Instruction Manual

[7] AFTER-SALE SERVICE

7-1 Warranty and provision

Sanwa offers comprehensive warranty services to its end-
users and to its product resellers.
Under Sanwa's general warranty policy, each instrument is
warranted to be free from defects in workmanship or material
under normal use for one (1) year from the date of purchase.
This warranty policy is valid within the country of purchase
only, and applied only to the product purchased from Sanwa
authorized agent or distributor.
Sanwa reserves the right to inspect all warranty claims to
determine the extent to which the warranty policy shall apply.
This warranty shall not apply to disposables batteries or
any product or parts witch have been subject to one of the
following causes:
1. A failure due to improper handling or use that deviates
from the instruction manual.
2. A failure due to inadequate repair or modification by
people other than Sanwa service personnel.
3. A failure due to causes not attributable to this product
such as fire, flood and other natural disaster.
4. Non-operation due to a discharged battery.
5. A failure or damage due to transportation, relocation or
dropping after the purchase.
7-2 SANWA web site
http://www.sanwa-meter.co.jp
E-mail: exp_sales@sanwa-meter.co.jp
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