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Troubleshooting
This chapter contains a list of problems that may be encountered while using the
Gateway, and techniques to solve them. Note that these techniques may not be suc-
cessful in all cases. Also included is a list of frequently asked questions.
Troubleshooting
Cannot Use the Internet
Physical Connections
Ensure the Gateway's Power light is on, as well as the appropriate lights for any
active connections (Ethernet or
the appropriate cable.
Connection to the Router
Check that the default
Start, Run, and then typing
should be
192.168.0.
the Default Gateway address should be
to allow the Gateway to assign a
assigned to the computer, it will need to be removed before the Gateway can
dynamically assign a new
address of the computer again. If it is still not correct, type
the space after
ipconfig
Once the
address has been verified as correct, open a Web browser. In the
IP
"Address" text box, type
Configurator Main Menu screen appears, verifying the Gateway's active connection.
). If the connection is not active, reconnect
USB
address the computer is receiving is correct by selecting
IP
ipconfig
x (with "x" representing a number from
address. If a static
IP
address. After the computer restarts, check the
IP
) to release and renew the
192.168.0.1
in the "Open" text box. The
. If not, restart the computer
192.168.0.1
address was previously
IP
address.
IP
and click Go. The Gateway's Web
75
8
address
IP
through
), and
2
254
IP
(note
ipconfig /?
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