Troubleshooting - ActionTec GT704WG User Manual

Troubleshooting

This chapter contains a list of problems that may be encountered while using the
Gateway, and techniques to try and overcome the problem. Note that these tech-
niques may not solve the problem. This chapter also include a list of frequently
asked questions.
Troubleshooting
LAN Connection Failure
Cannot Connect to the Internet
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Ensure the Gateway is properly installed, the
s
and the power is on.
Confirm the computer and Gateway are on the same network segment. If
s
unsure, let the computer get the
function (see "
DHCP
puter is using an address within the default range (192.168.1.2 through
IP
198.168.1.254). If the computer is not using an
it will not connect to the Gateway.
Ensure the Subnet Mask address is set to 255.255.255.0 by clicking Status in
s
the "Main Menu" screen.
Ensure both ends of the power cord and all network cables are properly
s
connected.
Ensure the Subnet Mask address is set to 255.255.255.0 by clicking Status in
s
the "Main Menu" screen.
Verify the Gateway's settings are the same as the computer by clicking Status in
s
the "Main Menu" screen.
If running Windows 98
s
Start, Run, enter
winipcfg
in the "Open" text box, then press
Ensure the text box at the top of the window contains the name of the Ethernet
adapter installed in the computer. If not, click on the down arrow next to the
manuals search engine
LAN
address automatically by initiating the
IP
Server" in chapter 3), then verify the com-
DHCP
or Me, check the computer's
SE
. The " Configuration" window appears.
OK
IP
73
9
connections are correct,
address within the range,
IP
settings. Select
TCP/IP